Search
Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Singapore launches Nationwide Parcel Locker Network

Image credit www.picknetwork.com

Singapore has now launched its nationwide parcel locker network. The network provides consumers with greater convenience while enhancing the efficiency and sustainability of the urban logistics sector amidst the e-commerce boom.

The network, launched by Minister for Communications and Information Mr S Iswaran, is one of the world’s first open-access nationwide locker networks. It will progressively be available for use by all logistics service providers (LSPs), e-commerce marketplaces, and their customers. This will complement existing doorstep deliveries and expand the options provided to consumers for receiving and returning their purchases while improving fulfilment reliability and delivery productivity of e-commerce marketplaces and LSPs.

Online shoppers will soon be able to conveniently collect their purchases anytime from more than 200 easily accessible lockers located in Community Clubs (CCs), Housing Development Board (HDB) estates, and transport hubs. The first batch of more than 200 Pick lockers located islandwide have been deployed and will progressively be available for use. By the end of the year, the network is targeted to hit 1,000 parcel lockers, one year ahead of schedule. Most residents will also be able to access a locker via an estimated five minutes’ walk from their home.

The network is a subsidiary of The Infocomm Media Development Authority (IMDA) and has partnered with an e-commerce marketplace platform to enable consumers to select the network as an option for collecting their online purchases. The network is also partnering with eight LSPs to enable seamless parcel drop-offs and returns through its lockers.

A locker station typically comprises between 40 to 50 lockers in six sizes, from extra small, which can contain one ladies’ shoebox; to extra-large, which can contain a 21-inch medium-sized suitcase or luggage. Security measures include CCTV cameras to deter vandalism or theft. There are also sensors embedded in every locker compartment to verify that the process of deposit or retrieval has been completed. Consumers will be able to return parcels at selected lockers at CCs and HDB blocks.

The network will also help to minimise the impact on the environment, by reducing repeat trips and fuel consumption by LSPs from failed deliveries. The network is expected to reduce the distance travelled for delivery purposes by 44% daily and Singapore’s CO2 emissions by up to 50 tonnes a year.

The deployment of this nationwide parcel locker infrastructure is a multi-agency effort with strong support from key partner agencies and Ministries. The IMDA and the network are working with the HDB, Land Transport Authority, Ministry of Home Affairs, Ministry of National Development, Ministry of Transport, People’s Association, Singapore Civil Defence Force and the Singapore Police Force on processes such as the siting of lockers and the co-development of safety and security guidelines, to ensure the smooth implementation of the network.

Before the installation of its lockers, the tech developer conducted a residents’ engagement campaign to gather feedback from residents. More than 12,000 residents have responded, with 97% of residents indicating that the lockers situated in their neighbourhood will give them greater convenience and flexibility, and 96% saying that they will use the locker stations.

The developers said that with the network, consumers can now enjoy convenient and secure 24/7 access to their online purchases. Consumers may collect their e-commerce purchases in their neighbourhoods or as part of their daily commute and will no longer have to schedule their lives around collection times.

The network will continue to grow the number of their lockers to give consumers an even better online shopping experience and will continue working with their partners to introduce even more innovative use-cases for Singapore’s consumers in the coming months.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.