Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Taiwan’s Cram Schools Adapting to Digital Technology

Since schools of all levels across Taiwan have been ordered to close and move to remote learning under the Level 3 alert, businesses, including the after-school cram school industry have started to adapt to the new restrictions and remain operating remotely. Taiwan’s Ministry of Education (MOE) has held mandatory workshops aimed to improve teachers’ technological skills.

Some public schools have already prepared remote learning by making every student had a computer or laptop and knew how to use video-communication services for remote learning at home. However, many cram schools are still struggling to adapt to these new challenges. Many of these schools have no standard of practice (SOP) set in place for remote learning.

Impacts of digital technology on teachers

Researchers conducted a survey of cram school teachers concerning the strategies their schools are taking to transition to remote learning, the challenges they are facing, and how much direction or support they are being provided.

The majority of teachers have chosen to use the online platforms to conduct their classes; with a small minority having opted to go the pre-recorded route and even fewer shutting down to restructure their teaching method to adjust to the realities of digitalisation. The first major issue that needs to be addressed is the existence of a learning curve that is inherent to applying modern technology to a seemingly antiquated teaching system.

The cram school industry employs a broad demographic of teachers with their own varied backgrounds and skillsets. While online platforms have been around, not everyone has had the need or inclination to familiarise themselves with them before the pandemic. As technology moves rapidly, a lot of teachers have to learn to use these platforms quickly. This makes training and teacher support an important first step.

The transition to remote learning has not been smooth as both student participation and engagement have become more difficult to ensure in an online setting. Without necessary skill sets, teachers have had to adapt to the online setting. Due to a lack of direction from the main headquarters, there has been a lack of standardisation of both teacher-made videos and materials, as well as the implementation of general policy across branches. However, at the same time, the lack of guidance has brought them the freedom to be creative and have control beyond their normal bounds.

Some teachers have found that they have become the authority on the technological aspects of the transition, often having to explain to their fellow teachers or co-teachers the finer points of their chosen video conferencing platform. They are challenged to come up with creative solutions to make up for a lack of logistical infrastructure, whether limited wi-fi, equipment issues, or troubleshooting video streams. These varied experiences are entirely dependent on individuals’ own resources and ability to adapt.

As reported by OpenGov Asia, digitalisation is no longer an option, but it is a necessity in Taiwan. As face-to-face contact is limited, digitalisation has become crucial not only for businesses but also for schools. Local corporations were prudent about revamping older information technology infrastructure to keep up with the global digitalisation trend, but most office employees still worked in front of desktop computers at their offices.

Taiwan’s small businesses were slow to transform digitally, giving the nation a lower ranking in the “digital observer” category than other Asian countries, according to the Small Business Digitalisation and COVID-19 survey released. Most countries fell in the “digital observer” category, the second of the survey’s four categories. Asia-Pacific small businesses mostly lagged behind those from the U.S. and Europe.

Taiwan’s government agencies and private businesses should keep progressing to address the increasing needs of their citizens and customers.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.