Close this search box.

We are creating some awesome events for you. Kindly bear with us.

NEDA Emphasises Importance of Digital Transformation in Delivering Government Services

Technology is not only improving people’s lives, but it is also making many jobs easier. Digital transformation enables a company to keep up with changing customer demands and, as a result, to thrive in the future. It enables businesses to compete more effectively in an economic environment that is constantly changing due to technological advancements. Proper management of the digital turnaround allows businesses to gain operational and productive advantages.

The National Economic and Development Authority (NEDA) has stressed the importance of data science, analytics, and digital transformation that would help make better policies and deliver better services in government.

He acknowledged to the participants at the 2021 Analytics Summit PH the importance of digitalisation during the pandemic when social protection programmes must be delivered efficiently using information and communications technology (ICT). “I have always believed and advocated for digital transformation within the government to strengthen policy-making and service delivery. The government and businesses alike need to use data science to make better policies. This has become even more urgent in the new normal,” the NEDA director-general said.

The director-general also mentioned that the most difficult aspect of implementing the social amelioration programme (SAP) for 18 million families and the small business wage subsidy (SBWS) for 3.1 million workers was ensuring that these critical emergency responses reached the people, the majority of whom were unbanked or had no access to formal financial services.

“At the height of the crisis, there was no single registry or database of Filipinos to identify beneficiaries. At the same time, 71% of the total adult population did not have bank accounts, making it difficult to efficiently disburse the subsidies. This is why the President gave the directive to accelerate the implementation of the Philippine Identification System to provide all Filipinos with a unique and digitalised ID,” he said.

To deal with the pandemic, the Philippine Statistics Authority has implemented a three-step registration system to ensure the identification system’s safe and efficient implementation. Over 38.7 million people have signed up for step one, or demographic data collection, since October 2020.

“We envision the Philippine Identification System to spark the widespread use of banking services and electronic payments, thus accelerating the growth of the digital economy. This system may also facilitate the vaccination of the general population and the implementation of digital vaccine credentials in the future,” said the director-general.

Apart from the Philippine Identification System, he also identified the Public Service Act, the Foreign Investment Act, and the Retail Trade Liberalisation Act as priority legislation to help attract investments in key industries to support digital transformation.

“In particular, opening up the telecommunications sector, through the Public Service Act, will help improve internet services and strengthen our foundation for digitalisation. With better and cheaper internet, digital services like cloud computing will be more viable,” he then added.

OpenGov Asia reported that the COVID-19 has literally led a company’s digital transformation more than anyone else. The pandemic has significantly accelerated the digitisation of customer interactions. In terms of adapting to the digital way of life, there is also an increase in digital payments, with 38.88 million people in the Philippines making digitally enabled payment transactions as of January 2021.

Mastering the digital transformation process necessitates strong managerial and technical skills, leadership institutions, digital economy policies and regulations, and a competitive communication infrastructure and ICT industry. It advocates for strategies to fortify educational institutions and reposition them for the digital economy.

It encourages stakeholders to establish clear roles for government, business, and development partners, as well as to establish competent institutions to lead the transformation process. It addresses critical policy issues like privacy and cybersecurity. It fosters a local ICT services industry that contributes to a thriving transformation ecosystem.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.