Search
Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Study Shows Teaming Intelligence Between Humans and AI

Artificial Intelligence (AI) programmes have far surpassed humans when it comes to games such as chess. However, when collaborating with AI, Can the same technology get along with people?

In a new study, MIT Lincoln Laboratory researchers sought to find out how well humans could play the cooperative card game Hanabi with an advanced AI model trained to excel at playing with teammates it has never met before. In single-blind experiments, participants played two series of the game: one with the AI agent as their teammate, and the other with a rule-based agent, a bot manually programmed to play in a predefined way.

The results revealed that the scores were no better with the AI teammate than with the rule-based agent. However, humans consistently hated playing with their AI teammate as they found it to be unpredictable, unreliable, and untrustworthy and felt negative even when the team scored well.

The study highlights the nuanced distinction between creating AI that performs objectively well and creating AI that is subjectively trusted or preferred. It may seem those things are so close that there is no daylight between them, but this study showed that those are two separate problems. We need to work on disentangling those.

– Ross Allen, Co-author of the paper

Humans hating their AI teammates could be of concern for researchers designing this technology to one day work with humans on real challenges — like defending from missiles or performing complex surgery. This dynamic, called teaming intelligence, is the next frontier in AI research, and it uses a particular kind of AI called reinforcement learning.

The researchers did not develop either the AI or rule-based agents used in this experiment. Both agents represent the best in their fields for Hanabi performance. In fact, when the AI model was previously paired with an AI teammate it had never played with before, the team achieved the highest-ever score for Hanabi played between two unknown AI agents.

Objectively, there was no statistical difference in the scores between the AI and the rule-based agent. Subjectively, all 29 participants reported in surveys a clear preference toward the rule-based teammate. The participants were not informed which agent they were playing with for which games.

The researchers note that the AI used in this study was not developed for human preference. But the problem is that not many AIs are designed for this purpose. Like most collaborative AI models, this model was designed to score as high as possible, and its success has been benchmarked by its objective performance.

If researchers do not focus on the question of subjective human preference, then they will not create AI that humans actually want to use. It is easier to work on AI that improves clean, objective parameters. It is much harder to work on AI that works in this ambiguous world of human preferences.

Mastering a game such as Hanabi between AI and humans could open up a universe of possibilities for teaming intelligence in the future. But until researchers can close the gap between how well an AI performs and how much a human likes it, the technology may well remain at machine versus human.

As reported by OpenGov Asia, U.S. Scientists have developed AI for various purposes, including a new, automated, AI-based algorithm that can learn to read patient data from Electronic Health Records (EHR). The scientists, in a side-by-side comparison, showed that their method accurately identified patients with certain diseases as well as the traditional, “gold-standard” method, which requires much more manual labour to develop and perform.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.