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Technology Makes Travel Easier in Singapore During the Pandemic

As Singapore moves towards living with covid and more Vaccinated Travel Lanes opening up, people can travel to several countries without the need to quarantine upon arrival and upon return. However, the potential hassle of travelling in the time of COVID-19 and safety concerns may be holding some back from dusting off their passports. Technologies are making travel more seamless and safer.

An app that enables cashless payments can also store a vaccination certificate. This feature is all the more important since a lot of travel now depends on whether one is vaccinated and clear of COVID-19 before travel. Proof of vaccination and pre-departure results need to be tamper-proof, convenient to present, and easily authenticated.

A digital open standard for test results and vaccination certification ensures tamper-proof e-documents can be shared with travel authorities. The open eco-system means private companies and public entities can easily opt-in. The providers give issuance services to clinics and labs. So far, there are 14 providers that are connected to over 700 institutions that have a presence in around 30 places.

The pandemic has made people think twice about what they touch, so the boarding process has been revamped to minimise contact with surfaces and others. For starters, online and mobile check-in is increasingly replacing the need to queue at counters. The Singapore Airlines (SIA) app can even generate a digital boarding pass that enables passengers to proceed through the airport.

Passengers can also use the app to declare the number of baggage and auto print their baggage tags at the airport. Even if there is a need to use check-in kiosks, there are now 160 newly installed ones with proximity touch screens that can track finger movements using infrared sensors. Users can thus use the kiosks through gestures instead of touching the screen. As for immigration clearance, facial and iris recognition is replacing fingerprint scanning as the primary biometric identifier at Changi Airport.

A big part of the pleasure of flying is no doubt the in-flight entertainment system and the magazines stuffed into the seat pocket, where people can pick up information about the place they are headed to. The aviation industry has been moving towards incorporating passengers’ mobile devices into the inflight entertainment system in recent years, but the pandemic has accelerated this trend.

Passengers on selected SIA aircraft can operate the inflight entertainment system using the SIA app on their mobile devices, eliminating the need to touch the aircrafts’ touchscreens. Although inflight magazines have been removed, passengers have access to an even wider selection of reading material now on the SIA app.

If the choice of destination is heavily dependent on the travel regulations in place for that country, people can check out this map by the International Air Transport Association. They can click on any country and the latest list of travel regulations or restrictions will be displayed. The map is also colour-coded in terms of the restrictiveness of the rules in place for each country.

As reported by OpenGov Asia, countries from all over are looking for further improvements on COVID-19 testing procedures. In Singapore, clinics authorised to conduct pre-departure COVID-19 tests (PDTs) for outbound travellers will now have to issue digital test result certificates, instead of the current physical certificates.

The digital test results will look to improve Singapore Airlines’ (SIA) existing online portal testing programme where passengers can choose from a list of recognised testing facilities and book appointments for pre-departure Covid-19 polymerase chain reaction (PCR) and serology tests. This is part of a digital health verification process based on the International Air Transport Association (Iata) Travel Pass framework.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com