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3 Phases on the Journey to Multicloud

As the pandemic shifted more work online and remote work became the norm, government agencies move to a multi-cloud environment quickly. However, many agencies are realising that not all apps and workloads are suited to the cloud. Skyrocketing costs due to data egress, poor performance from lack of in-house skills to manage workloads in public clouds and security complications related to compliance demands have made many cloud workloads problematic.

This year will be “the year of multi-cloud strategy” when federal IT leaders take a step back and prioritise creating a comprehensive plan for deploying multicloud environments. There are three critical phases to thoughtful deployment that will allow agencies to reap all the benefits that multicloud has to offer. These three stages include assessing the current IT system, determining where workloads belong and mapping out plans and achieving business goals set out in those plans.

Phase 1: Assess the current IT ecosystem

Throughout this process, agencies may determine that some apps must be repatriated, or moved back from the cloud to on-premises. For best decision-making, this is the time to examine data egress (when applications send data back and forth from clouds or downloads and files are moved to external storage).

This is especially important for agencies that have experienced unforeseen cloud costs due to unanticipated egress costs and misunderstanding how chatty their on-premises apps would be with apps in the public cloud. The key to success for this phase will be less about applications and more about where workloads and corresponding data reside.

Phase 2: Determine where workloads belong and map out a plan

After thoroughly vetting the current IT environment and app workloads, it’s time to map out getting from an “as-is” state to the “to be” state. This process will encompass gauging what workloads need to be containerized and ported, which refactored and which rewritten entirely.

Phase 3: Achieve goals set out in the plan

This phase should also be iterative, never stopping after implementation, and aim to reduce time to value, minimize risk and manage costs more effectively. Navigating multicloud is not simply a matter of technology. Successful transitions involve people, processes and technology. Agencies will have to prepare for a cultural shift, process changes and be equipped with the necessary technologies and training to enable successful multi-cloud deployment.

To effectively manage costs, agencies will need automated continuous monitoring that focuses on instances. Too often, organizations have been surprised by shadow IT where employees knowingly or unknowingly use cloud services that contribute to exhausting the cloud budget. Actively managing instances and services in the multi-cloud environment is vital to monitoring costs.

By incorporating a more thoughtful approach to multi-cloud, federal agencies stand to glean more of its benefits in the coming year, including increased agility, flexibility, efficiency, performance, security and cost management.

As reported by OpenGov Asia, a report titled “Government Cloud Platforms 2021–2022 RadarView” evaluated 15 providers based on product maturity, enterprise adaptability and future readiness. The report identifies four trends that are shaping the market. The first is the increasing compliance needs that are accelerating the shift to the cloud. The cloud helps agencies address sensitive workloads, such as those involving health care data while complying with requirements.

The second trend is the emergence of tailored cloud regions for communities such as defence and intelligence. Such regions can address the level of sensitive data that these communities work with, and these users can look to these isolated cloud resources to deploy workloads securely and compliantly.

The third trend is the fact that convergence with emerging technologies is driving change. Fourth, government cloud providers are expanding their influence by growing into new regions and helping the public sector shift to cloud while maintaining data governance and sovereignty.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.