Close this search box.

We are creating some awesome events for you. Kindly bear with us.

G20 Enables Indonesia to Accelerate Digital Transformation

Image credits:

The G20 Forum has become a tool for the government of the Republic of Indonesia to boost the digital economy and hasten both local and global digital transformation. According to Dedy Permadi, Special Staff to the Minister of Communication and Informatics, this effort was evident in several meetings of the Digital Economy Working Group (DEWG).

Three topics, including connectivity and post-covid recovery, digital skills and digital literacy, and cross-border data flows, were discussed at the DEWG, according to Special Staff Dedy. In terms of connectivity, the nation is advocating for online communication or digital connectivity to aid in the COVID-19 post-pandemic recovery.

As an illustration, consider how digital connectivity is used to maintain and hone Micro, Small, and Medium-Sized Enterprises (MSMEs) even in the face of extraordinary business deals. MSMEs can therefore survive in the face of the COVID-19 pandemic by utilising digital tools.

Considering that the internet and digital media are now a part of daily life, Indonesia also suggests that digital skills and literacy can be a joint solution to speed up digital transformation. Therefore, both in Indonesia and in the other G20 nations, digital literacy skills are a must for every citizen.

Meanwhile, if public data must cross international borders, the issues of cross-border data flow and data-free flow with trust are discussed. Dedy claims that Indonesia introduced the three principles of transparency, lawfulness, and fairness for global data governance. Even though data governance is still in its early stages, these three guiding principles serve as the foundation for nations all over the world.

Additionally, Special Staff Dedy added that Indonesia is battling for tangible outcomes at the G20 Summit, one of which is the use of digital technology for MSMEs and maximising its advantages for the nation’s economy.

One of the topics of conversation between Indonesia and the G20 members is the use of digital technology by MSMEs to help them thrive and grow their businesses by going online or digital. According to Dedy, digital technology is currently used by 21 million MSMEs in Indonesia or about 32% of the country’s 64 million MSMEs overall.

This indicates that 68% of MSMEs are still not making use of the digital space to advance their businesses. Therefore, the G20 countries are concerned about being able to advance further on how digital connectivity can aid in the recovery of the global economy.

The promotion of Indonesian products online requires MSMEs to develop their digital skills (e-commerce). MSMEs should be able to develop new technologies or applications that can be used by other companies in the same industry thanks to their digital capabilities.

The Ministry of Communication and Informatics also collaborates with academics, religious leaders, and the younger generation to support the efficient use of digital space. The Ministry continues to help SMBs engage in active online sales.

Furthermore, the Memorandum of Understanding (MoU) on Advancing Regional Digital Payment Connectivity was signed in front of Minister of Communication and Informatics Johnny G. Plate. The MoU regarding the implementation of cross-border digital payments in Indonesia, Singapore, Thailand, Malaysia, Thailand and the Philippines, five ASEAN nations, demonstrates that these five nations are capable of being one step ahead of other nations.

ASEAN cross-border digital payments are a tangible example of the G20 countries’ shared commitment to digital transformation, which is essential for long-term economic recovery. It is primarily strong inclusively and collaboratively due to the economic recovery.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.