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AI-Powered Micro-Supports Revolutionising Personalised Well-Being Delivery

Image credits: news.wisc.edu

The rate of unhappiness, anxiety, fear, loneliness, and lack of purpose among Americans has reached alarming levels, adversely impacting both, their mental and physical well-being. These issues have far-reaching implications, resulting in various adverse outcomes. Furthermore, many individuals cannot access mental health services through conventional channels.

Researchers at the University of Wisconsin–Madison’s Center for Healthy Minds are working to deal with these complex issues and enhance human well-being. They are conducting experiments to discover solutions that utilise Artificial Intelligence (AI) in delivering personalised well-being content through individuals’ mobile devices as and when required.

“We are optimist to support individuals’ well-being on mobile phones that are sensitive to what they feel and easy to engage with themselves,” explained Christy Wilson-Mendenhall, Co-investigator on the new, two-year project, which is set to launch this year.

The research received a US$3 million donation from the Defence Advanced Research Projects Agency (DARPA) to support its goal of exploring and developing technologies that could potentially enhance the delivery of algorithm-based micro-supports in the future. The support of the programme will be delivered through a version of the Healthy Minds programme, currently used in the Healthy Minds Program smartphone app.

The project will start with a multi-phase study involving human participants to forecast their temporal emotional states. Specifically, the study will focus on moments when individuals experience feelings of distraction, loneliness, self-criticism, or unfulfillment, as these are instances in which they may potentially derive advantages from micro-support.

This initial phase will be valuable input for creating machine learning tools and algorithms for the upcoming platform. The researchers aim to refine their micro-support framework and content by conducting tests involving diverse participants. These tests will evaluate the micro-supports’ relevance, timeliness, and potential helpfulness to users.

Ultimately, the objective is to develop a platform capable of delivering micro-supports triggered by an algorithmic mechanism. In practical implementation, the application will collect participant data in real-time through an “experience sampling” process.

This sampling method will involve participants creating short videos responding to encouragement, such as “I am feeling…”. By doing this, the application will capture their current emotional state. Additionally, the app will passively gather mobile data, such as the participants’ geolocation information and activity patterns.

Afterwards, researchers will collect and analyse the data to assess the user’s well-being, per the four pillars of the Healthy Minds well-being framework: awareness, connection, insight and purpose. Researchers will analyse the data to assess users’ well-being in terms of the four pillars of the Healthy Minds well-being framework: awareness, connection, insight and purpose.

Awareness emphasises cultivating mindfulness and developing an ability to observe and acknowledge one’s experiences without judgment. Connection fosters a sense of community, reduces loneliness, and contributes to overall well-being.

Insight focuses on developing self-reflection skills and questioning and reframing negative or unhelpful thinking patterns. It allows individuals to develop resilience and make positive life changes. While purpose gives individuals a sense of direction, enhances their overall well-being, and helps them navigate challenges.

The findings from this analysis will guide the provision of concise “in-the-moment” well-being practices designed to actively involve users in fostering positive behaviours throughout the day. These micro-supports will be designed to be effortless, enabling users to fully immerse themselves in their daily activities while still benefiting from the practices.

Davidson believes that these micro-supports delivered at the right time and place may impact well-being.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com