Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Indonesia and Australia Discuss Digital Transformation

Image credits:
Getting your Trinity Audio player ready...

Abdullah Azwar Anas, the Minister for State Apparatus Empowerment and Bureaucratic Reform (PANRB), hosted a visit from Australia’s Deputy Ambassador to Indonesia, Stephen Scott, on the 8th of August at the PANRB Ministry office. The discussion revolved around Australia’s experiences with digital transformation and Indonesia’s progress in implementing the Electronic Government System (SPBE).

The Electronic Government System (SPBE) is a digital platform and framework that facilitates delivering government services and information to citizens, businesses, and other government entities through electronic means. It aims to streamline administrative processes, enhance transparency, and improve efficiency in government operations by leveraging digital technologies such as the Internet, mobile applications, and other electronic channels.

SPBE typically involves various components, including online portals, digital databases, e-services, and other technological infrastructure to enable citizens to access government services, submit applications, pay fees, and access information conveniently online. This system enhances citizen engagement, reduces bureaucratic hurdles, and promotes a more efficient and accessible government-citizen interaction.

“This digital transformation will be fundamental to efficient multiple public services in Indonesia,” explained Abdullah Azwar Anas.

According to Anas, this meeting aims to gain a thorough understanding of the digital transformation practices implemented in Australia and how Indonesian society could adopt them. He mentioned that the Australian government has successfully implemented an integrated public service platform known as MyGov.

MyGov is an integrated online platform the Australian government uses to provide citizens with a single point of access to a wide range of government services and information. It allows individuals to create an account and access various government services such as tax filing, social security benefits, healthcare information, and more, all through a single login. This platform simplifies interactions between citizens and government agencies, making accessing essential services and information more convenient and efficient.

“We are interested in observing how Australia, through its govtech initiative known as MyGov, has succeeded in simplifying services for the public. Approaches like this align with the collaborative efforts we are undertaking with Perum Peruri to develop the Electronic Government System (SPBE), which aims to facilitate public access to government services,” added Anas.

In the meantime, Stephen Scott emphasised that Australia is highly receptive to collaboration in the realm of digitisation. He shared that Australia’s digital transformation journey through the MyGov portal has been challenging, including addressing sectoral egos.

“Digital transformation is of paramount importance, and we are pursuing this through MyGov. We extend our gratitude for the invitation from Minister Anas and are delighted by the immensely engaging discussions,” Scott expressed.

Scott underscored digitisation’s pivotal role in enhancing public services and well-being. Scott went on to commend Indonesia’s prudent approach in adopting the Electronic Government System (SPBE), recognising it as a path well chosen.

In addition, it’s worth noting that this meeting not only holds significance in the context of digital transformation but also contributes to the broader landscape of Indonesia-Australia bilateral relations. As this dialogue fosters mutual understanding and collaboration, it undoubtedly represents a noteworthy stride forward in strengthening the diplomatic ties between the two nations.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.