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Smart Education: Empowering Student Engagement

Image credits: canterbury.ac.nz
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Over the years, universities have dedicated significant efforts to address this multifaceted issue. Despite these endeavours, finding practical solutions has remained elusive. Fortunately, recent technological advancements have opened new avenues for identifying disengaged students and implementing automated interventions, offering cost-effective strategies to tackle this persistent challenge. This intersection of technology and education presents an opportunity for universities to proactively support their students and foster a more conducive learning environment.

The University of Canterbury (UC) has implemented the Analytics for Course Engagement (ACE) system to detect students at risk of disengagement and provide them with the necessary support. This comprehensive initiative caters to undergraduate students and encompasses student-facing dashboards, course-related resources for educators, and an active re-engagement effort.

Analytics for Course Engagement (ACE) is a comprehensive system to enhance student engagement and success in higher education. It comprises three primary components designed to support students throughout their academic journey. It provides students with personalised dashboards within their learning management system (LMS).

These dashboards allow students to assess their online learning engagement compared to the class average, offering valuable insights into their study habits. Additionally, these dashboards provide students with guidance on allocating their study time effectively and prioritising weekly tasks. Furthermore, ACE incorporates assessment details into this unified space, promoting improved time management skills.

Likewise, ACE provides a valuable tool for educators, enabling them to identify students who may be at risk and encouraging self-reflection on their teaching methods. It empowers instructors to refine course resources and enhance student support mechanisms.

As educators are closely involved in the teaching process, they play a crucial role in determining the data required for accurate student monitoring and advancing educational outcomes within specific courses. These dashboards also facilitate a comprehensive evaluation of course design and student information delivery.

Recent research findings have highlighted the effectiveness of the Analytics for Course Engagement (ACE) system in rekindling students’ interest in learning resources. When students exhibit signs of disengagement from digital learning materials, ACE proactively sends them personalised text messages and emails.

If there is no response or re-engagement with these resources, dedicated student advisers establish contact through email or phone. Notably, students who receive messages from ACE tend to display engagement levels approximately 33% higher than their counterparts who do not receive such outreach.

ACE leverages automatically collected data within the Learning Management System (LMS), presenting higher education institutions (HEIs) with a valuable data source to identify and address disengagement effectively. Through seamless integration with a student relationship management system equipped with text message and email capabilities, an automated system can systematically encourage disengaged students to re-engage with their learning materials.

Consequently, this approach enables higher education institutions (HEIs) to manage outreach efforts cost-effectively, allowing more intensive, personalised interventions reserved for students who require them the most. By combining data analytics with automated outreach, it efficiently supports students, helping them stay engaged and succeed in their academic pursuits. The system has demonstrated its effectiveness in improving student engagement and outcomes by proactively guiding students back to active learning.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com