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Singapore Building a Secure Digital Ecosystem

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During the SGTech Global Future Series: Digital Trust Forum, Senior Minister of State for National Development and Senior Minister of State for Communications and Information, Tan Kiat How delivered a keynote speech underscoring Singapore’s commitment to fostering digital trust in the modern digital age.

SMS Tan highlighted the growing prominence of the digital trust issue, attributing it to the increasing integration of digital technologies in daily life. Without a foundation of trust to underpin secure and confident digital transactions, the interconnected world faces significant risks.

One of the significant challenges in this digital landscape remains the persistence of scams, despite the measures taken by the Government and its partners. SMS Tan noted a 64.5% increase in scam cases, with approximately 22,000 cases reported from January to June 2023, compared to 13,000 cases during the same period last year.

These instances of data breaches, cyberattacks, and online fraud not only endanger personal privacy and security but also pose a threat to critical infrastructure, financial systems, and global trade. The consequences of not addressing this issue are far-reaching, affecting the loss of personal data, erosion of confidence in digital services, economic disruptions, and even national security vulnerabilities.

Digital trust is essential for the functioning of Singapore’s society and economy. It is crucial for the nation’s competitiveness, as trust serves as one of its most valuable competitive advantages. In a digital ecosystem where trust needs to be built on new foundations, the government is taking proactive steps to address this issue comprehensively.

According to SMS Tan, Singapore’s approach to safeguarding digital trust involves a multi-pronged strategy. Firstly, it relies on guidelines and regulations, including the Personal Data Protection Act, to protect citizens from online threats.

Additionally, emerging technologies like AI are expected to be developed and deployed responsibly. The government introduced the Model AI Governance Framework and AI Verify to provide guidance and standardised testing for responsible AI deployment.

Secondly, to ensure a skilled workforce is available to secure the digital space, the government has been working closely with its partners to identify skills gaps and strategies for training competent digital trust professionals. A study titled the “Digital Trust Workforce Survey” is underway to address this need.

Lastly, the nation is collaborating with industry experts and professionals to strengthen the digital trust ecosystem. An advisory panel is being established at the Digital Trust Centre of Excellence to guide best practices, educational resources, and policy recommendations.

The SMS stressed the significance of upholding trust in the digital space for Singapore’s continued success. He expressed his eagerness to work closely with industry stakeholders and partners to build trust as a competitive advantage for the digital economy. “Digital trust is at the forefront of Singapore’s agenda, and the nation is taking proactive steps to ensure its digital ecosystem remains secure and trustworthy,” SMS Tan affirmed.

Singapore believes that digital trust is paramount for nations in the digital age. It underpins economic growth by encouraging secure online transactions and fostering innovation. Trust is intertwined with cybersecurity, ensuring data protection and safeguarding critical infrastructure.

The government has provided trusted online services to citizens, while strong data privacy regulations are essential. Trust also influences global competitiveness, as the nation’s trust attracts investments and technology companies; and a foundation for international relations, enabling cooperation in cybersecurity and information sharing.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.