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Thailand Enhancing Cloud Strategy and AI Adoption 

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The Minister of Digital Economy and Society, Mr Prasert Chandraruangthong, inaugurated the “GOV Cloud First: Safely Organised” dialogue, a collaborative effort between the Ministry of Digital Economy and Society, the National Digital Economy and Society Commission (NBTC), and the National Telecommunications Public Company Limited, emphasising the role of cloud computing and artificial intelligence (AI) in revolutionising government services.

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The dialogue aimed to underscore the importance of the government’s commitment to digital transformation, mainly through adopting cloud technologies and integrating AI. Professor Wisit Wisitsaratha, the Permanent Secretary of the Ministry of Digital Economy and Society, and top executives from various agencies under the Ministry were also present to discuss and explore the potential of these technological advancements.

The dialogue was centralised on the “Cloud First” approach, emphasising the government’s commitment to leveraging cloud computing to deliver innovative services to the public. The Minister highlighted how cloud technology facilitates quick and convenient access to government services. More than 800 government agencies are benefiting from cloud services, with essential government work systems seamlessly transitioning to the central cloud system.

The dialogue showcased the success of the “Government Innovation with Cloud” project, highlighting its significant impact on digital transformation. The project, part of the broader central cloud initiative, has played a crucial role in streamlining government work systems and enhancing efficiency.

Integrating more than 3,000 government work systems into the cloud system marks Thailand’s commitment to pursuing the government’s digital economy and society objectives. This large-scale adoption of cloud technology has transformed traditional bureaucratic processes, laying the foundation for a more agile, efficient, and interconnected government.

In addition to cloud computing, the dialogue shed light on the role of artificial intelligence in shaping the future of government services. The government is actively promoting the use of AI to create innovative services that can efficiently reach the people. AI technologies are integrated into various government functions, supporting decision-making processes and enhancing service delivery.

The dialogue emphasised the Government Data Centre and Cloud (GDCC) as a critical infrastructure for digital transformation. The GDCC is a centralised hub, supporting the government’s digital initiatives and providing a secure and reliable data storage and processing platform. It has become the backbone for various government services and work systems, ensuring seamless operations across diverse departments.

Mr Prasert Chandraruangthong reiterated the government’s commitment to driving the digital economy and society. He emphasised the importance of policies and guidelines to ensure the successful implementation of digital initiatives. The government’s proactive approach to policy formulation aims to create an environment conducive to technological innovation and digital growth.

As part of the broader vision for the future, the dialogue provided insights into utilising the cloud for government in 2023. This forward-looking initiative aims to build upon the successes of existing projects and further propel the government into the digital age.

“We envision continuous innovation, integration of emerging technologies, and a commitment to enhancing citizen-centric services through the power of cloud computing and AI,” explained Minister of Digital Economy and Society, Mr Prasert Chandraruangthong.

Additionally, Mr Prasert Chandraruangthong highlighted the global significance of Thailand’s endeavours in the digital realm. He envisioned a future where international collaboration would identify best practices, fostering a collective global effort to address common challenges in the digital era.

As Thailand strides confidently into the future, the government’s commitment to digital transformation, cloud-first strategies, and the integration of artificial intelligence stands as a testament to its dedication to creating a modern, efficient, and citizen-centric governance system.

“The widespread adoption of cloud technology within government operations has undeniably created a seamless collective framework. As we stand on the threshold of 2024, this marks the inauguration of a new era characterised by innovation and driven by technology. This period will shape Thailand’s digital journey in unprecedented ways,” he concluded.


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