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Indonesia Navigating Digital Transformation: GovTech’s Vision

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As a resolution for the year 2024, the Ministry of State Apparatus Empowerment and Bureaucratic Reform (PANRB) under Abdullah Azwar Anas has reviewed the readiness for the implementation of digital transformation alongside the Electronic Government System (SPBE) team at the PANRB Ministry Office in Jakarta. Minister Anas visited the meeting room of the Institutional and Administrative Deputy to discuss the technical strategies of digital transformation that government agencies will execute and the readiness of the soon-to-be-launched GovTech.

Image credits: menpan.go.id

GovTech stands for Government Technology, referring to government agencies implementing technology in their tasks. GovTech aims to enhance the efficiency and effectiveness of public services by leveraging technologies such as artificial intelligence, advanced sensing, blockchain, and others. In Indonesia, the government plans to establish GovTech Indonesia by expanding the scale of the Digital Transformation Office (DTO) as one of the strategies to accelerate the digital transformation process in Indonesia.

Since 2023, Indonesia has implemented a series of progressive efforts to carry out extensive digital transformation. These steps include the implementation of the Public Service Mall (Mal Pelayanan Publik), an innovative platform aimed at accelerating decision-making in the public domain. Furthermore, significant achievements have been realised through the launch of the SATRIA Satellite, an initiative to optimise communication networks in remote, marginalised, and underserved areas (3T).

The SATRIA Satellite is a technological facility and a concrete step towards accelerating connectivity and access to information in previously limited regions. This initiative improves internet connectivity and provides a positive boost to economic development and the quality of life for local communities.

Additionally, Indonesia has been actively supporting the preparation of a digitally literate workforce. Training and education programmes have been implemented to ensure Indonesia’s workforce possesses the skills and knowledge needed to compete in the digital era. The increased digital literacy efforts are directed not only towards individuals already in the workforce but also towards the younger generation through an updated national education system.

All these steps reflect Indonesia’s commitment to facing global challenges in the digital era and positioning the country as a critical player in the global technology ecosystem. The ongoing digital transformation in the country impacts not only the economic sector but also the social and educational structures, creating a robust foundation for sustainable growth and long-term progress.

In cybersecurity, under the leadership of Budi Arie Setiadi, the Minister of Communication and Information, significant strides have been made in disrupting access to over 800,000 online gambling contents, including websites, IPs, applications, and file-sharing. Despite legal regulations against criminal gambling activities in Indonesia, such as stipulated in Article 303 of the Criminal Code and Article 303 bis of the Criminal Code, the issue of online gambling remains unresolved. Minister Budi Arie stated that the Ministry of Communication and Information collaborates with the Financial Services Authority (OJK) to block accounts related to online gambling.

“Kominfo collaborates with various stakeholders in combating online gambling. We work together with OJK, telecommunications and internet service providers, and digital platforms,” he emphasised.

The Minister of Communication and Information has requested internet service providers (ISPs) and mobile operators to enhance efforts in eradicating online gambling by ensuring the accuracy of system synchronisation in databases containing gambling content.

Observing Indonesia’s seriousness in preparing for digital transformation, encompassing public policies and cybersecurity establishes a solid foundation for the growth of the technology ecosystem. Indonesia continues to build a strong foundation to realise its vision of digital transformation through a combination of efforts to enhance public services, launch satellites for connectivity in remote areas, support digital literacy, and strengthen cybersecurity. These efforts not only reshape the technological landscape domestically but also position Indonesia as a regional leader in facing and harnessing the potential of the digital era.

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