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OpenGov Asia extends a special invitation to an exclusive OpenGov Events, which will demonstrate how Retrieval-Augmented Generation and GenAI enhance decision-making processes and operational efficiencies across government agencies.
It will highlight strategies for bolstering cyber resilience within governmental AI frameworks, which are essential for safeguarding sensitive data amidst evolving cyber threats.
AI is integral to Singapore’s digital transformation, enhancing public service delivery through advanced data analytics and automation. Modern technologies such as Retrieval-Augmented Generation (RAG) can revolutionise governance, not only transforming the capabilities of AI systems but also setting the stage for more advanced applications.
However, a survey by Pure Storage revealed that 83% of organisations require substantial IT infrastructure upgrades to leverage AI fully, indicating that many are not yet AI-ready and need significant reconfiguration.
In the public sector, agencies are grappling with outdated legacy systems that lack automation, while the demand for processing power and storage continues to rise. Moreover, the government faces significant challenges in information security, privacy, and data resiliency.
Generative AI: The Next Frontier
GenAI extends far beyond merely generating new content like text, images, audio, and video, encompassing advanced capabilities in data synthesis, pattern recognition, and creative problem-solving.
Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and transformer models like GPT (Generative Pre-trained Transformer) are some of the most prominent examples of GenAI.
By integrating GenAI into government, Singapore can enhance its competitive edge in smart governance, predictive analytics for policy formulation, and personalised citizen services.
Driving Innovation with RAG
Retrieval Augmented Generation (RAG) is a significant innovation that bridges the gap between generative skills and external knowledge, resulting in more robust and context-aware language understanding and generation systems.
A key technique of RAG is in natural language processing, it improves contextual awareness, ensures fluent content, eliminates bias, and manages vast knowledge libraries, making it essential for long-term content development.
In Singapore’s public sector, where efficiency and precision are critical, RAG allows agencies to streamline operations and provide more responsive services to the public. RAG improves decision-making by enabling rapid and precise data processing, resulting in better insights from massive datasets.
Building Robust Data and AI Infrastructure
The backbone of effective AI implementation is a robust data and AI infrastructure. According to Pure Storage, high investment costs and a shortage of in-house skills are cited by 73% of organisations as the primary barriers to deploying AI. Another significant challenge, faced by 43%, is the delay in acquiring necessary hardware, especially GPUs.
Key components of infrastructure include high-speed connectivity, secure cloud services, and advanced data analytics capabilities. By ensuring that data is accessible and reliable, Singapore’s public sector can develop platforms that support large-scale data collection, storage, and processing and fully exploit the potential of RAG and GenAI.
Ensuring Cyber Resilience in the Age of GenAI
As Singapore advances its AI capabilities, ensuring robust cyber resilience becomes imperative. Government AI initiatives are increasingly vulnerable to cyber threats, ranging from data breaches to sophisticated cyberattacks.
AI initiatives aim to enhance cyber resilience by implementing proactive strategies to mitigate risks and protect sensitive data. AI-driven cybersecurity solutions, analyse vast data, detect anomalies, and respond swiftly to potential breaches, thereby enhancing security posture and fostering confidence in data privacy and integrity among citizens.
Outlook: Integrating RAG and Cyber Resilience
Looking ahead, the integration of RAG and cyber resilience will continue to shape Singapore’s public sector landscape. RAG not only saves costs by optimising infrastructure utilisation but also enhances the utility and effectiveness of AI applications through improved access to diverse, relevant data sources. By fostering a collaborative ecosystem of AI experts, and cybersecurity specialists, Singapore can navigate the complexities of digital transformation while safeguarding its national interests and citizen trust.
The Importance of Infrastructure for RAG, GenAI, and Cyber Resilience
A strong infrastructure ensures that AI systems have the necessary computational resources and data to function optimally. This infrastructure not only supports the operational needs of RAG and GenAI but also fosters an environment where AI technologies can flourish and contribute to the public good. It also provides the security measures needed to safeguard against cyber-attacks, thereby maintaining the trust and confidence of the public in the digital government.
OpenGov Asia extends a special invitation to an exclusive OpenGov Events, which will demonstrate how Retrieval-Augmented Generation and GenAI enhance decision-making processes and operational efficiencies across government agencies. It will highlight strategies for bolstering cyber resilience within governmental AI frameworks, which are essential for safeguarding sensitive data amidst evolving cyber threats
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“Enjoyed attending the event. Time well spent”
Ministry of Defence Singapore
“Very good exchanges of ideas”
Singapore General Hospital
“Great to participate in the event which had a wide range of topics that are all relevant to IT leaders to manage their transformation and keeping lights on”
Public Service Division Prime Minister’s Office
© 2024 OpenGov Asia – CIO Network Pte Ltd.
Pure Storage (NYSE: PSTG) gives technologists their time back. Pure delivers a modern data experience that empowers organizations to run their operations as a true, automated, storage as-a-service model seamlessly across multiple clouds. One of the fastest-growing enterprise IT companies in history, Pure helps customers put data to use while reducing the complexity and expense of managing the infrastructure behind it. And with a certified customer satisfaction score in the top one percent of B2B companies, Pure’s ever-expanding list of customers are among the happiest in the world.
Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.
As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.
Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.
Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.
Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.
SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.
HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices.
IBM is a leading global hybrid cloud and AI,
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