February 23, 2024

We are creating some awesome events for you. Kindly bear with us.

Australian international airports to have automated, contactless clearance process for arriving travellers within 3 years

Australian international airports to have automated

Image credit: Vision-Box

All international airports in Australia will soon have an automated ‘contactless’ traveller clearance process for travellers arriving into the country.

A three-year contract has been awarded to Vision-Box to deliver the the next generation of Automated Border Control passenger-processing technology. In 2015 the Australian Government had selected the company to provide biometric border control SmartGates at all Airports’ departures. Border control solutions from Vision-Box are being used in United Kingdom, USA, Australia, The Netherlands, Brazil, Qatar, Indonesia, Portugal, Norway, Finland, Estonia, Latvia, Bulgaria, Colombia, Venezuela and more.

The innovations will assist the Australian Department of Immigration and Border Protection (DIBP) to collect and verify biometric data from all passengers arriving at Australian International Airports.

It will also deliver a new capability that will enable known travellers to self-process through the border without the need to physically use a passport (contactless), entirely relying on facial recognition technology.

At the moment, SmartGates are used in arrival as well as departure at Australian international airports. In addition to Australians, passengers holding ePassports from 14 eligible countries can use the arrival SmartGates. An ePassport has a microchip embedded in the travel document and an international ePassport symbol on the front cover. The microchip contains the same personal information that is on the photo page of the ePassport, including a digitised photograph. Facial recognition technology is used in the second step of a two-step process to match a captured image of the person with the ePassport photograph.

The Departures SmartGates at major international airports can be used by all passengers, regardless of nationality or age to self-process through passport control.

The new solution will entirely eliminate the need for physical use of the passport.

This is a part of DIBP’s Seamless Traveller program. In December 2016, DIBP released a Request for Tender (RFT) for the supply and implementation of a new automated border control solution to replace and improve the current process for arriving air travellers at Australia’s international airports. The stated objective was for 90 per cent of travellers to self-process using an automated solution.

Automated processing technology will not only provide a simpler, more convenient process for travellers through border processing while maintaining border security, but it will also enable the Australian Border Force to meet the challenges of growing traveller numbers.

Biometrics for border processing in Dubai and Singapore

In June it was announced that new smart immigration gates will be installed at Dubai International Airport Terminal 3 to supplement the existing e-gates, and manned immigration counters. They will enable travellers to forgo the additional step of getting their passports and boarding passes manually checked by a security officer before they go through immigration, as these checks will be automatically integrated within the biometric validation as travellers pass through the new smart gates.

Automated Immigration Gates (AIG) have been installed at the new Terminal 4 of Singapore’s Changi Airport, which is going to start trials with selected commercial flights. The AIG is part of a suite of Fast and Seamless Travel (FAST) options at T4. It is an enhanced version of the automated immigration lanes currently being used at existing terminals. they will use a dual facial and thumbprint biometric recognition system. The passenger’s photo is captured and matched against the one in the passport. Only Singaporeans, Permanent Residents and travellers who have registered with the Immigration & Checkpoints Authority can use the AIG. They must also be at least six years old.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

Send this to a friend