Creating a Knowledge Organisation: Finding the ‘dumb’ stuff and getting rid of it

Creating a Knowledge Organisation: Finding the ‘dumb’ stuff and getting rid of it

What is Knowledge Management? How does it relate to me in my job? Is it one thing or many things? Is it just another way of marketing technology? Is it worth pursuing and if it is, where do I start? Common sense tells you that you don’t fix something unless it is broken. Another way of saying that is, find the problem first then apply a solution. Information technology has a tendency to be sold into situations where the problem has not been fully understood with the result that it does not meet people’s expectations. People lose confidence in the technology.

EXCLUSIVE – Government Digital Services – the Trust Issue

EXCLUSIVE - Government Digital Services – the Trust Issue

Singapore government departments were encouraged to think about develop new digital services that are proactively alerting citizens to upcoming requirements or events. In one example from New Zealand, the Department of Internal Affairs is sending electronic mail messages to the holders of APEC cards to alert them to the expiry of the card in 6 months.

EXCLUSIVE – Prevention, Detection, Response – which is the most important element in an approach to IT Security

EXCLUSIVE - Prevention

Imagine wanting to introduce them to the current issues in IT Security. You have a carefully planned, pre-conceived focus and purpose for the 20-minute interaction. You begin sincerely by introducing the ideas of prevention, detection and response to security incidents. You even have a small democratic ‘throw a marble in the bottle’ exercise to engage the people coming to your table. The table members have to choose which of the bottles represent the most important issue by throwing a marble into each bottle.