February 26, 2024

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Creating a Knowledge Organisation: Finding the ‘dumb’ stuff and getting rid of it

Creating a Knowledge Organisation: Finding the ‘dumb’ stuff and getting rid of it

What is Knowledge Management? How does it relate to me in my job? Is it one thing or many things? Is it just another way of marketing technology? Is it worth pursuing and if it is, where do I start? Common sense tells you that you don’t fix something unless it is broken. Another way of saying that is, find the problem first then apply a solution. Information technology has a tendency to be sold into situations where the problem has not been fully understood with the result that it does not meet people’s expectations. People lose confidence in the technology.

EXCLUSIVE – Government Digital Services – the Trust Issue

EXCLUSIVE - Government Digital Services – the Trust Issue

Singapore government departments were encouraged to think about develop new digital services that are proactively alerting citizens to upcoming requirements or events. In one example from New Zealand, the Department of Internal Affairs is sending electronic mail messages to the holders of APEC cards to alert them to the expiry of the card in 6 months.

EXCLUSIVE – Prevention, Detection, Response – which is the most important element in an approach to IT Security

EXCLUSIVE - Prevention

Imagine wanting to introduce them to the current issues in IT Security. You have a carefully planned, pre-conceived focus and purpose for the 20-minute interaction. You begin sincerely by introducing the ideas of prevention, detection and response to security incidents. You even have a small democratic ‘throw a marble in the bottle’ exercise to engage the people coming to your table. The table members have to choose which of the bottles represent the most important issue by throwing a marble into each bottle.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.