As leaders of government, we need to understand how our people use technology but, more importantly, we need to understand what our agencies are trying to achieve. We now live in an era of digital Darwinism, where technology changes constantly. Our people – all use new technology in their private lives – understand and embraces new technology very quickly and as soon as it comes on the market. However, our agencies are lagging behind – in some cases, years behind.
Paul runs a ‘shared service’ focused on back office administrative support for US Federal Government Agencies. He specifically provides services in financial management and procurement; real estate and logistics; and occupational health to name a few. He provides this service through 3,000 staff and has an annual turnover of $700 million.
EXCLUSIVE – Leadership Innovation using IoT and Big Data Analytics by Gen Y in Singapore for the elderly
They undertook a project which investigated how technology can assist elderly patients maintain good health, allowing them to live in their own homes independently and reduce the need for hospitalisation