Since the COVID-19 outbreak began, the world has very quickly changed into a world we are not familiar with. The way we go about everyday life is changing, how we behave and interact is also changing.
This means the workplace has had no choice also but to adapt, to keep employees safe, the wider community safe yet still try to maintain some form of business continuity whilst relying more heavily on technology to ensure it can.
“Now that many countries have regulations in place for a full lockdown of all non-essential services, it will be interesting to see how this will be enforced and people react to this,” said Rohan Wickremesinghe, Head of Technology Risk, Leading Australian Life Insurer.
Roles evolve post COVID-19 outbreak
Before the COVID-19 outbreak in 2019, Rohan Wickremesinghe was the Programme Integration Leader for a Major Australian Life insurer, focused on the migration of technology and associated technology risks.
Post COVID-19 outbreak, he now Leads Technology Risk for the broader group which involves rolling out formal technology risk frameworks and analysing the risk posture across the entire life insurance group.
Since the Coronavirus outbreak, his role has evolved even more to focus on cybersecurity issues, data leakage, remote working and privacy issues that come with that.
Safety of Employees and Community First and Foremost
Even though the coronavirus has had numerous implications for the business world, Rohan has stressed that the safety of employees and community comes first and foremost for all companies within the Australian Financial Services Sector. This has resulted in a majority of major companies requiring their staff to work remotely from home.
Adapting to the fast-changing working environment.
In response to how tech is adapting in the fast-changing environment since the COVID-19 outbreak, his analogy is “that we are driving across the bridge as we are going over it.” We will be able to see the impact that has in the coming weeks.
With the many challenges that this presents, it has also brought opportunities for companies to re-evaluate their systems and processes. This includes how they have plans in place for such events as a pandemic, how to deal with a remote workforce and further evaluate the performance and capacity of systems and staff in their business.
Most companies within the Banking and Insurance sector have moved from audio-based meetings and pushed towards visual online platforms, to ensure employees still feel connected to their teams.
“My own team personally adopted a funny hat day where everyone was required to wear a funny hat. This allowed for a level of comradery and added a sense of fun in times where people feel isolated and cut-off from the world.”
It has also presented companies and our government with an opportunity to look at technology from bottom-up – core infrastructure through to baseline applications to determine whether capacity and performance requirements are satisfactory even for Black Swan events such as a viral pandemic.
One of the main challenges for him that has arisen from the global crisis is the high percentage of workforce working across remote networks at any given time, putting significant pressure on our networks with unprecedented volumes of traffic.
To counterbalance this, organisations are limiting access to system licenses to critical staff first. Non-essential staff have been asked to work offline and only use dedicated network time in out of hours when traffic is less. The utilisation of third party cloud software has alleviated some of this pain given they provide more scalable infrastructure.
Although we know our service vendors are also feeling similar pressures with government restrictions forcing many critical staff to work out of their homes, a scenario even they are not properly set up for. Examples include Tech Mahindra and TCS who normally operate out of massive business parks are now empty.
A strategy that many companies are currently using to keep business continuing and to keep productivity levels up is to rotate a team A and a team B. Team A is dedicated to working from corporate offices and Team B will work from home. This is a common strategy being rolled out across businesses that do not have the ability to cater for everyone to be working remotely. Rohan has said that it’s too early to measure but morale and productivity will be monitored in the coming weeks when further lockdowns come into effect.
“At present, the focus is on the safety of staff and community and how to work in a COVID-19 situation and to mobilise and stabilise systems and staff.”
Other areas within the retail banking and insurance sectors to be impacted by the pandemic will be an expected uptake in the number of insurance claims and requirement for more flexible banking products given many employees are no longer in work, and will require financial help from our government as well as private institutions.
From a risk perspective, we expect work to increase when looking into breaches of security cybersecurity and reporting on this. This is to be expected given the high volume of users working remotely. This, in turn, will increase the number of cyber opportunists looking to capitalise on cyber vulnerabilities within organisations. I would expect an increase in ransomware attacks and phishing attacks using COVID-19 as a way to infiltrate businesses.
It is important to consider these types of events especially considering business continuity management and performance planning. These will now register high up on leadership priorities going forward.
Business Challenges and Opportunities as a result of Global Pandemic
Rohan also discussed how businesses may become more vulnerable at this time and that business will have to make investments into technologies in terms of security, bringing the workforce online, and perhaps reconsider their current digital platforms in terms of performance and capacity.
He highlighted how it is also an opportunity for the government to look at their broader infrastructure and their choices in investment when it comes to the Internet and keeping the nation connected.
Rohan said companies will also have to review their access and data policies and service agreements and update how data is disseminated ethically and legally from a risk perspective. They will need to manage data physically and logically and how that can operate outside the corporate domain.
There is a greater risk of cyberattacks and opportunists to capitalise and disrupt during this vulnerable time. They will also have to look at the level of flexibility to cater to new ways of working.
A Chance to Make Time for Future Planning
Rohan added that this is an opportunity for leadership to look to the future and ask how to prepare your business from a social, technology and sustainability perspective on a nationwide level.
Businesses have previously made plans for disaster recovery and this was usually in the form of natural disaster or attack on the nation but not much planning has been put in place for a pandemic where multiple locations could be put out of service very quickly – this risk has never been properly planned for.
From what we have experienced since this pandemic is that viruses have a potentially more severe impact than what was realised. The business world will have to consider these types of events more seriously and in terms of business continuity.
This crisis could also see a change in work culture and the work environment – with remote working becoming a more viable option, if not a necessity.
Leaders and managers will have to adapt to managing their teams in various situations and learn skills on how to manage teams remotely as well as keep morale and productivity up.
Thailand’s Minister of Digital Economy and Society (DES), Chaiwut Thanakmanusorn, disclosed that the Cabinet adopted the Royal Decree Measures for Prevention and Suppression of Technology Crime in principle. Accordingly, the act was assigned to the Office of the Council of State for consideration before further enforcement.
In essence, the proposed order prescribes steps to prevent and suppress deceit in people transferring money by telephone or other means. The law also grants authorities the authority to regulate financial transactions. It prohibits opening accounts on electronic cards or wallets to bring money or property to be used in criminal acts.
The proposed Decree requires financial institutions and business operators to disclose information about their client’s accounts and transactions via a data exchange system to suspend transactions when necessary.
“The drafting of this law is a collaboration of several agencies, including the Royal Thai Police, the NBTC Office, and the Bank of Thailand. Thai Bankers Association Anti-Money Laundering Office (AMLO), etc., believe that this regulation will undoubtedly assist in eliminating the problem of ghost sims, pony accounts, and online crime problems,” Chaiwut clarified.
Procedures for halting transactions can be done when a financial institution or business operator discovers a questionable issue or is told by a competent official. They must advise financial institutions or business owners to halt transactions. The transmitting financial institution or company operator must promptly halt future transactions. They can comply with the transaction if they inspect and find no suspicious cause.
If the victim reports a fraudulent transaction, financial institutions or business operators must immediately and temporarily cease transactions and tell financial institutions or business operators receiving transfers to do the same. For the victim to file a complaint with the investigators within 48 hours, the investigators must act on that account and electronic wallet within seven days of notification. Notification of information or evidence can be sent by phone or electronically.
Furthermore, Telecommunication Service Providers have the authority to communicate information and allow the Royal Thai Police, AMLO offices, and approved agencies to view the information exchanged. At the same time, the Office of the NBTC is in charge of developing the central database for user registration information, short messages, investigation, and prevention.
The use or disclosure of personal data to prevent, detect, and deter online crime will follow personal data protection legislation. It is required to properly tackle the social media problem of fraudulent people and eliminate some legal issues that cause the integration of work between multiple agencies to be stopped or delayed in the current situation.
The act governs the usage of an account and a SIM card. It will instruct consumers to create a personal account for an electronic card or wallet. The act of opening a without the purpose of using it will be considered an infringement. Anyone who knowingly or ought to knowingly allow another individual to use or borrow their SIM card is breaking the law since criminals could use it for fraud or illegal conduct. Breaches of this law may be imprisonment for up to three years or a fine of up to 300,000 baht (US$9163.10) or both.
It is illegal for anybody to obtain, market, or post news to purchase or sell accounts, electronic cards, electronic wallets, or phone sim cards that may result in criminal activity. Anyone who breaches this will face imprisonment for 2 to 5 years and a fine ranging from 200,000 baht (US$9163.1) to 500,000 baht (US$15271.84) or both.
When aberrant behaviour is discovered or a complaint is made to the bank and enables banks and relevant organisations to reveal and exchange information about online crimes through a standard database system. Thai authorities have the authority to suspend or postpone financial transactions for an extended length of time.
Special Wisit Wisitsorn-at, Professor, the Permanent Secretary of the Ministry of Digital Economy and Society, expressed the MDES need to present the draft to the Office of the Council of State for review and consideration before the announcement goes into effect.
The University of Hong Kong’s Department of Computer Science and the FinTech Academy, in partnership with the 150th Anniversary Community Foundation of a Hong Kong-based bank, have joined forces with the Strategic Centre for Research in Privacy-Preserving Technologies & Systems at the Nanyang Technological University of Singapore to establish the Virtual Asset Technology Consortium (VATC).
VATC’s aim is to gather experts from various fields such as academia, industry, user groups, and government organisations to share information and provide guidance on technical matters related to virtual assets.
The management board will be headed by the Associate Head of the Department of Computer Science at HKU and the Associate Director of the HKU-SCF FinTech Academy and will include professors from NTU and professionals from supporting units as members.
Creating a platform that elevates the technological advancements in the field of virtual assets
The virtual assets (or digital assets) industry has seen significant growth in recent years. This innovative technology has led to new methods for conducting financial transactions using digital tools. The market has demonstrated a positive response to the belief that virtual assets, both those issued by private entities and the government, will be an integral part of the worldwide monetary and economic system.
The Virtual Asset Technology Consortium has set out the following missions:
- Representation – Provide insights and advice on the technical aspects of virtual assets;
- Research – Foster R&D collaboration on virtual assets.
- Networking – Provide a platform for discussing the latest developments and trends of virtual assets and related FinTech technologies; and,
- Education – Organise seminars and other educational activities to enable the industry and the general public to acquire knowledge on technologies related to virtual assets.
Several organisations such as Cyberport Hong Kong, Hong Kong Blockchain Society, as well as banks, have already expressed their support for VATC to The University of Hong Kong. The Virtual Asset Technology Consortium (VATC) will be officially launched in Q2 2023 and welcomes experts and enthusiasts who are committed to promoting the stability and growth of virtual assets to join the consortium.
The growing market for Digital Asset Management (DAM)
Recent research found that the Digital Asset Management (DAM) market is expected to grow from US$4.2 billion in 2022 to US$8.0 billion by 2027, with a Compound Annual Growth Rate (CAGR) of 13.6% during the forecast period. This forecast suggests that the demand for DAM solutions is expected to increase rapidly in the coming years.
Several factors are expected to drive the growth of Digital Asset Management (DAM). Some of the key drivers for this growth include:
- The increasing need for digitalisation and the ability to quickly and easily collaborate with businesses on corporate assets;
- The growing demand for the authenticity and security of digital assets;
- The ability to easily upgrade, maintain and categorise digital assets, reducing production costs and improving resource allocation;
- The need for organisational transparency across different industries and business functions;
- The ability to increase conversion rates and retain customers; and,
- The need for brand consistency.
Digital Asset Management (DAM) services include consulting, integration, and implementation, as well as training, support, and maintenance services. These services are necessary at various stages of the process, including pre-sales requirement assessment, and post-sales product deployment and execution.
This allows clients to get the maximum return on investment (RoI) from their DAM solutions. The service providers offer guidance to end-users and assist them in integrating and deploying software that is tailored to their specific requirements.
A study conducted by Western Sydney University (WSU) discovered that adults with disabilities experienced a significant decrease in symptoms of anxiety, and depression and improved sensory processing after using Evenness Virtual Reality (VR) Sensory Space technology.
The study, published in the Nature Scientific Reports Journal, found that using the Evenness VR Sensory Space technology, which includes immersive interactive visual, auditory, and tactile experiences, led to significant improvements for adults with neurodevelopmental disabilities such as autism and intellectual disability.
The study, which lasted for five months, included 31 adults with different neurodevelopmental disabilities and their caregivers. The goal of the study was to assess the feasibility and potential health benefits of using Evenness VR technology as a therapeutic intervention tool.
According to Dr Caroline Mills, a Co-Lead researcher at Western Sydney University’s School of Health Sciences and Translational Health Research Institute, the positive results of using immersive VR technology in the disability sector have the potential to shape new practices for organizations that assist individuals with neurodevelopmental disabilities.
The team’s findings have shown that VR technology may offer a promising avenue for the provision of sensory interventions and an effective calming tool, with the most prominent benefit reported by users being a reduction in anxiety.
Professor Danielle Tracey, a co-lead author from Western Sydney University’s School of Education and Translational Health Research Institute, believes that the Evenness VR Sensory Space technology could be effectively used as a clinical intervention.
The authors of the study acknowledged the preliminary nature of the research and stated their intention to conduct more comprehensive studies in the future to further understand the benefits of the technology and to ensure that it can be effectively implemented in real-world settings to help those in need. The study was conducted in collaboration with researchers from the University of Wollongong, in partnership with The Disability Trust and a tech company.
The Managing Director of the tech firm stated that the findings significantly support the evolution of the program. He noted that the team have allowed the company to improve and validate Evenness Sensory Space as they look to increase its positive impact on individuals, centres and communities around Australia.
According to the paper, the small-scale study was the first independent investigation of the Evenness VR Sensory Room. It had four core objectives:
- To identify the reported benefits of the Evenness VR Sensory Room and the impact according to the user’s age, disability, initial needs or VR participation rate;
- To evaluate the feasibility and implementation of the Evenness VR Sensory Room;
- To identify improvements to future iterations of the product and process; and,
- To understand the reported differences between the Evenness VR Sensory Room and the traditional physical sensory room.
The study adopted a single intervention pre-post mixed method design with 32 adults with disability participating in the Evenness VR Sensory Room.
Recent research has found that the virtual reality (VR) market is projected to expand from US$6.9 billion in 2021 to US$51.5 billion by 2030, with a compound annual growth rate of 25.1%. This rapid growth can be attributed, in part, to the lack of regulation in the VR sector.
VR technology is increasingly being utilised as a powerful tool for virtual events, as event planners use it to offer visitors engaging and diverse experiences by hosting events on virtual platforms and presenting them as VR experiences. The rising popularity of virtual events is driving the market growth.
A pop-up clinic utilising AI technology for identifying potential skin cancer has been established at the Tour Down Under event in Victor Harbor, marking it as the first of its kind in the world. The free service, delivered by nurses, uses algorithms in conjunction with doctors’ clinical expertise to detect skin cancer, which affects two out of every three Australians during their lifetime.
A collaboration between a national health charity, the University of South Australia, and The Hospital Research Foundation led to the creation of a new nurse-led model for skin cancer detection. Using AI technology, this model is being tested through pop-up clinics in regional South Australia, where skin cancer rates are significantly higher than in urban areas. This initiative aims to improve the rate of skin checks and early detection in these areas.
UniSA’s Professor in Cancer Nursing, Marion Eckert, says distance is a big disadvantage when it comes to skin screening services. She noted that skin cancer prevention efforts are lacking in funding and resources, particularly in rural areas, despite melanoma being a prevalent and deadly form of cancer in Australia, with four deaths daily. The situation is particularly dire outside of major cities.
Meanwhile, the CEO of the national health charity stated that the AI technology used in this clinic has been found to be on par with dermatologists, and in some cases, even outperforming them. However, further research and controlled trials are needed to fully confirm the efficacy of the algorithms.
He said that the charity’s goal is to halve the number of Australians who die from melanoma and increase the number of skin checks in Australia by 25% by running a targeted AI-supported national skin check program.
The project trains nurses to capture high-quality images of skin lesions, which are then assessed by AI algorithms for signs of cancer. The AI-generated diagnoses are reviewed by local GPs, and patients are referred to dermatologists for further evaluation if necessary. This approach allows for early diagnosis and treatment, especially in areas where access to dermatologists is limited.
Residents living in regional areas will be able to access the service via nurse-led free pop-up clinics at local community events such as the Tour Down Under.
The Australian Institute of Health and Welfare states that skin cancer results in a yearly cost of AU$ 400 million to the healthcare system. Additionally, 2 out of 3 Australians are likely to develop some form of skin cancer, with over 15,000 individuals (one every 30 minutes) being diagnosed with melanoma, the most dangerous type of skin cancer. Over 98 per cent of skin cancers can be successfully treated if they’re found early, which is why getting checked is so important.
The inaugural AI-powered skin cancer clinic was stationed at Warland Reserve from 19-21 January in collaboration with the Tour Down Under and Victor Harbor Art Show.
The global market for AI in cancer diagnostics was valued at US$93.2 million in 2021, and it is expected to experience a compound annual growth rate (CAGR) of 28% between 2022 and 2030.
The use of Artificial Intelligence (AI) in cancer diagnostics is expected to drive market growth as it enables early detection of cancer. According to the World Health Organization, cancer was responsible for 10 million deaths in 2020. Many of these deaths could have been prevented with early diagnosis.
The ability of AI to assist in the screening and diagnosis of cancer is expected to increase early detection rates and this is expected to drive the growth of the AI in the cancer diagnostics market.
DICT spokesman and Undersecretary Anna Maye Yu Lamentillo conducted the meeting with Singapore Ambassador to the Philippines Gerard Ho Wei Hong to examine future collaborative efforts and Memorandum of Understanding (MoU) implementation between the Philippines and Singapore to enhance digital partnership.
The MoU on Digital Cooperation was agreed upon by President Ferdinand R. Marcos Jr.’s state visit to Singapore last year. It was ratified by DICT Secretary Ivan John Uy and Josephine Teo, Singapore’s Minister for Communications, and Information.
“We reviewed with Ambassador Ho how to implement this MOU and which areas to focus on. Singapore has a wealth of experience in e-governance and cybersecurity, and they can share their best practices with us,” Lamentillo explained.
The MoU covers digital cooperation on digital connectivity, particularly in interoperable systems and methodologies that enable electronic records; cybersecurity, such as organising training courses and technical programmes through the ASEAN-Singapore Cybersecurity Centre of Excellence to improve and strengthen cybersecurity skills; and digital government/e-governance, including digital government strategy, digital government services, and digital government infrastructure.
It also involves exchanging knowledge, technical experience, best practices on scam calls and short messaging services, and personal data protection. It also aims to foster collaboration in emerging technologies such as artificial intelligence, 5G, cloud computing, the Internet of Things, big data, analytics, and robots.
“There will also be collaboration and knowledge exchange to boost the digital innovation ecosystem, such as connecting business owners with promising solution providers; exploring cooperation on digital capability and capacity building; and exchanging knowledge and best practices on digital infrastructure,” she added.
The Philippines has increased its digital partnership with some countries. For example, before cooperating with Singapore, the Philippines signed a memorandum of understanding (MoU) with China on electronic commerce (e-commerce).
The two countries agreed to increase trade of high-quality featured products and services; explore business interchange between MSMEs and e-commerce platforms, start-ups, and logistics service providers; and share best practices and innovative experiences in utilising e-commerce.
The agreement will facilitate the exchange of experiences, best practices, critical information, and trade and e-commerce policies. Both countries will prepare measurements to promote consumer and business protection, intellectual property, data security, and privacy rules. It also contributes to the ability of local businesses to compete in the modernising business sector. The Memorandum of Understanding is in keeping with the E-Commerce Philippine 2022 Roadmap agenda, which aims to promote cross-border partnership and market access through trade agreements and engagement programmes with key e-commerce trading partners.
While Singapore has undertaken a similar digitisation initiative with China. Singapore’s Minister of Communications and Information (MCI) and the Infocomm Media Development Authority (IMDA) announced the signing of eight (8) Memoranda of Understanding (MoU) and the unveiling of fourteen (14) new joint projects as part of the Singapore-China (Shenzhen) Smart City Initiative in November (SCI).
As they build economic recovery and resilience, Singapore and Shenzhen will actively establish a conducive business climate for firms to innovate and conduct cross-border transactions safely and smoothly. As the SCI began its third year of operation, the meeting noted that the number of new cooperative ventures doubled compared to the previous year.
Aside from that, on the 7th UK Singapore Financial Dialogue, dubbed Fintech Bridge, Singapore and the United Kingdom reaffirmed their commitment to expanding their financial ties. The FinTech Bridge will capitalise on fintech players’ active interest in payments, regulatory technologies, and wealth management. It will also provide structured participation that will aid in developing policy measures, improve evaluations of future challenges such as the development of distributed ledger technologies and data exchange, and facilitate trade and investment flow between different markets.
Additionally, both governments discussed recent innovations in the fintech sector, such as advances in crypto-assets, and agreed on significant areas for future collaboration. They examined their progress in tightening consumer protection legislation and implementing stable coin regulations. Both parties agreed that there is an urgent need to assist in the safe development of a digital assets ecosystem while ensuring that digital asset risks are constantly handled.
Leading scientists and experts in light-based technologies argue that super-thin lithium niobate chips are likely to replace silicon chips in the field of advanced manufacturing. They have a wide range of potential applications, including detecting the ripeness of fruit from a distance on Earth and guiding navigation on the Moon.
According to these scientists, the use of lithium niobate as an artificial crystal offers a superior platform for light-based technologies, due to its exceptional performance as well as recent advancements in manufacturing techniques which make it more accessible.
A team of international experts, led by Distinguished Professor Arnan Mitchell from RMIT University and Dr Andy Boes from the University of Adelaide, conducted a review of the capabilities and potential applications of lithium niobate in the journal Science.
The team, which includes scientists from institutions such as Peking University in China and Harvard University in the United States, is collaborating with industry partners to develop navigation systems that will aid rovers in driving on the Moon in the upcoming decade.
As GPS technology cannot be used on the Moon, the team’s innovation is focused on developing an alternative navigation system for lunar rovers. As it is not possible to use GPS technology on the Moon, the team’s innovation is intended to fill this gap.
According to Mitchell, the lithium-niobate chip can measure movement by detecting small variations in laser light, without the need for external signals. The artificial crystal is being used to develop various innovative applications, and competition to take advantage of its potential is increasing, Mitchel, who is also the Director of the Integrated Photonics and Applications Centre, said.
The lunar navigation device was in the early stages of development, the lithium niobate chip technology was “mature enough to be used in space applications”. The team’s lithium niobate chip technology is also flexible enough to be rapidly adapted to almost any application that uses light. They are now focusing on navigation. However, the same technology could also be used for linking the internet on the Moon to the internet on Earth.
The team is working with an Australian company that provides navigation services to create optical gyroscopes, where laser light is launched in both clockwise and anticlockwise directions in a coil of fibre. According to Albert Einstein’s theory of relativity, as the coil is moved, the fibre becomes slightly shorter in one direction than the other.
The team’s photonic chips are sensitive enough to detect this small difference and use it to determine the movement of the coil. By keeping track of movements, it’s possible to know the location relative to the starting point, this is known as inertial navigation.
This technology can be used to detect the ripeness of fruit by using a drone to measure the absorption of light in the mid-infrared part of the spectrum by gases emitted from ripe fruit. The data collected by the drone can be used to determine when the fruit is ready for harvesting.
The team’s microchip technology is much smaller, cheaper and more accurate than current technology and can be used with very small drones that won’t damage fruit trees.
Australia has the potential to become a leading producer of integrated photonic chips made from lithium niobate, a material that has a wide range of applications in technology that utilise the entire spectrum of light. This would have a significant impact on multiple industries and could position Australia as a global hub for the manufacturing of these types of chips.
The team has developed the capability to manufacture these integrated photonic chips from lithium niobate in Australia, and there are multiple industries that can benefit from this technology. These photonic chips have the potential to revolutionise industries beyond just optical fibre communications, by providing advanced capabilities in areas such as sensing, imaging, and quantum computing, among others.
The National Cyber and Crypto Agency (BSSN) worked with the National Narcotics Agency (BNN) to oversee illegal drug sales and investigate illegal drug dealing on the dark web. To support the endeavour, both agencies elaborate on the e-Mindik application 2.0.
Golose hopes that in the future, all investigative administration exercises, from revealing narcotics cases, and money laundering, to uncovering cases in 2022, will be able to use the BNN’s e-Mindik application, allowing for the realisation of an Information Technology-based Integrated Criminal Justice System that is incorporated with ministries or other organisations.
“BNN has completed the construction and development of the BNN e-Mindik application version 2.0, which is one of the supporting components of the electronic-based government system (SPBE) authorised in the national strategy programme for eradicating corruption to promote the incorporation of the criminal justice system, which is applied through the expansion of a Judicial System database. Integrated Crime Based on Information Technology (SPPT-TI), “Pol. Petrus Reinhard Golose, Head of BNN Komjen, said in Jakarta.
The collaboration is an attempt to carry out the duties and functions of imposing the country’s defence and security sector in digital space, one of which is by using electronic certificates to speed up distribution while preserving the security of information related to cross-institutional narcotics cases.
Meanwhile, BNN and the BSSN signed a Memorandum of Understanding (MoU) on using electronic certificates to strengthen cyber security resilience. Hinsa Siburian, the head of BSSN, imparted information about the amount of danger of security threats that have risen in tandem with the level of use of information and communication technology.
“It needs an adaptable and sophisticated cyber security effort to defend all layers of the cyber world, including the information assets stored therein, from cyber threats and attacks of both technical and behavioural character,” Hinsa explained.
Hinsa also emphasises information about the amount of risk of security hazards that has developed in tandem with the level of use of information and communication technology. As a result, authorities must engage in an adaptive and inventive cyber security effort to defend all layers of cyberspace, including the information assets housed within, from cyber threats and attacks of both technical and social character.
Hinsa stated that social cyber-attacks use manufactured information to target ideas, choices, opinions, emotions, behaviour, opinions, and motivations to modify the way of thinking, belief systems, and human behaviour. The BSSN Cyber Threat Intelligence Team conducts cybersecurity patrols/monitoring on the dark web for unlawful operations, such as data theft, drug purchasing and selling, and sexual offences.
Aside from that, the National Cyber and Crypto Agency (BSSN) undertook competency testing activities to improve the agency’s ability to deal with cyber security threats. The BSSN Human Resources Development Centre (Pusbang SDM) in Depok, West Java, offers three certification programmes (Security Operation Centre, Information Security Auditor Assistant, and Junior Penetration Test).
According to Muhammad Iqro, Director of BSSN Cybersecurity and Password Human Resource Policy, human resource professional certification is highly essential since it is a form of acknowledgement of competence in cybersecurity within the national scope. The competencies become a critical component in understanding parts of information and communication technology, which is essential to anticipating the dynamics of the global and regional strategic environments, which evolve at a rapid and competitive pace.
Ikro noted that one of BSSN’s measures towards satisfying cyber and cypher security human resources effectively and efficiently was to construct a certification infrastructure in the cyber and cypher security sector by establishing the BSSN Professional Certification Agency (LSP).
Ikro believes that the BSSN HR who participate in the qualification test activities may mould and create LSP BSSN graduates with the work capabilities required in cybersecurity and receive national and international recognition for their competencies.