February 22, 2024

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Cybersecurity Solutions Rolled Out for Indonesia’s Healthcare System

Both healthcare organisations and patients benefit from digital transformation in healthcare. For example, it enables a hospital to operate interconnected systems and processes for both patients and medical staff, allowing for much more efficient and accurate provision of necessary care and service.

The COVID-19 pandemic has resulted in explosive growth in telemedicine. To meet this demand, a few health companies and services have emerged; the public sector is also developing services. Such services are a lifeline not only for those who have isolated themselves but also for those who live in remote areas or do not have direct access to health care. Indonesia’s large, diverse and geographically inconsistent population makes Indonesia a particularly attractive market for telemedical services.

Along with the benefits that medical organisations can reap, the push toward digitalisation makes them increasingly vulnerable to cyber-attacks, which many are unaware of until they become the target of the attacks. It is not surprising that the number of cyber-attack-related cases has increased as a result of the COVID-19 pandemic, including misinformation leading to COVID-19 scams, which has increased significantly.

The impact of cyber-attacks on healthcare organisations is not only related to the healthcare system, and the more technical aspects but can also cause long-term reputational damage through the loss, for example, of patient trust and public confidence.

Certainly, given the devastating impact of cyber-attacks and the constantly evolving cyber threat landscape, healthcare organisations require cybersecurity to ensure that their operations, particularly as they digitalise, are designed to run efficiently and, above all, to keep patient data confidential.

The development of cyber protection is therefore of the utmost importance to mitigate the threats and reduce the risk to patient care and outcomes. To address this, a UK-based cybersecurity firm stands out in the cyber protection scene due to its incredible performance and unparalleled track record of improving healthcare cybersecurity.

Positive cybersecurity culture

The two country representatives exchanged insights into the appropriate, effective, and efficient regulation of the telemedicine sector at a recent cybersecurity conference held on June 15-16, 2021, in collaboration between the British Embassy Jakarta and the Indonesian Ministry of Health. The implementation of the recommendation areas was discussed at the conference and included areas such as:

Framework for safety outcomes; Data protection impact assessment and community health centres training; Governance and strategic risk assessment; Development of the Computer Emergency Response Team (CERT).

The Jakarta Embassy’s digital access programme will collaborate with the national cybersecurity company to advance these areas of work with the Indonesian Ministry of Health and other government officials.

OpenGov Asia reported that to manage these cyber-security issues, the government must consider other initiatives, such as improving the development of machine-to-machine (M2M) technology, the Internet of Things (IoT) and cloud computing, which continuously make these institutions more vulnerable to a variety of cyber-attacks.

Moreover, Indonesia’s cybersecurity industry is underdeveloped. Foreign hardware and software products still dominate its market. Only the local consulting industry has grown well, providing services such as digital forensics and security.

Concerns regarding more general priorities, the company has also stated that it is crucial for stakeholders in health and telemedicine organizations, such as the board of directors, professionals, and staff, to understand the cybersecurity agenda for cybersecurity to be implemented in a relevant and effective manner.

Cybersecurity should be viewed as a responsibility shared by all employees across all departments in their daily data handling and interactions with patients, colleagues, and third parties. This is very different from how many health professionals believe that cybersecurity is solely the responsibility of the technology team.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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