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Creating Digital Workspaces- How Do You Thrive in Them?

A Platform For Collaboration
How Do You Thrive In Them?

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OpenGov Asia is pleased to invite you to an exclusive Breakfast Insight that will look at how you can profit from your DX journey today as you brace yourselves for the challenges beyond.

Understanding the evolution of digital workspaces during a critical period and how to leverage these for better service delivery and employee experiences
A new generation of workers is behind a massive push today for organisations to embrace digital workspaces. The convenience and ability of working from anywhere, at any time is the new focus of it. It even becomes more challenging as today’s workplace is in the midst of yet another sea of change by the current pandemic.
Singapore has seen its largest Work from Home (WFH) experiment kicked-in as circuit breaker efforts to contain the COVID-19 outbreak was put in place. COVID-19 developments have accelerated this shift significantly, making mobile work no longer an option, but an absolute must.
This has presented the public sector with the need for formidable and immediate adaptation for a remote, mobile and secured workplace.
The digital workplace is also made possible through government’s transition from hardware-centric to software-defined infrastructure.
To reach an authentic digital workplace and to realise the full benefits of productivity and seamless integration, establishing a specific plan, and identifying the current challenges is critical to help define the path forward.

Adapting to the new “abnormal”

The development of technology has reached a level of maturity that gives public sector employees the ability to work remotely from any location. But in order for governments to provide this type of working environment, they must address some key challenges such as maintaining the trust that has been placed on them by protecting the data and privacy of its people.
As large droves of employees move to the digital workplace to continue operations during the COVID-19 pandemic, cybersecurity experts are understandably urging remote workers to strengthen their existing security measures.
Having a secured remote and digital workforce is pivotal to ensure sensitive data is always protected no matter where it is accessed. It also encourages accountability among remote workforce as they become more aware of where and when to access companies and governments’ data.
There are also expectations for governments to continue to provide satisfactory delivery of service to citizens during critical events. They have to be accurate, smart, and timely, whilst ensuring that the needs of its employees are also being met. .

Agility, Service Innovation and Automation

IT platforms, governance processes, and organisational cultures do not easily support innovation and experimentation aimed at enhancing the employee work experience. Cumbersome and frequently stove piped and dated systems and processes are often unable to meet the employee’s needs and expectations.
Being an agile government requires the ability to rapidly transform. The culture within the government must enable calculated risk-taking. This creates an environment for government to be innovative.
Through experimentation and innovation, the workforce’s expectations of service delivery can be met more efficiently, and it will increase the reliability and dependability of government services too.
The concept of having a digital workspace is growing more prevalent, especially with the millennial generation being the next generation of workforce which embraces this new form of work environment. Employees should expect systems and processes based on their needs, not ones that are driven by internal departmental structures and inflexible IT systems.
A cloud workflow platform could play a central role in the planning and execution of these new environments in helping government rethink the processes needed to adapt to the ‘new abnormal’.
Developments in analytics and artificial intelligence, coupled with more powerful IT platforms support predicting what services employees might need and when – the focus is on the suite of services, not on the IT platforms.
This may require a change of skillsets and cultures of the existing workforces to be able to adapt to the future workspace.
With the right tools and practices in place, governments can establish a digital workspace that will provide a better experience for employees, within their internal work environment.
OpenGov is pleased to bring an exclusive OpenGovLive! Virtual breakfast insight session to equip you with the information to respond to this rapidly changing environment and the increasing demands of employees and citizens.
This unique session will present you the latest research and real-time case studies of how digital workspaces function and the benefits that organisations can experience by adopting them, from which you will understand:
Interested in getting the Agenda for this event?
Request a copy from our staff (

Who Should Attend

Meet Our 2020 Speackers

John Asquith
Head of Innovation, Government

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Mohit Sagar
Group Managing Director and Editor-in-Chief
OpenGov Asia

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