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Creating Digital Workspaces- How Do You Thrive in Them?

A Platform For Collaboration
How Do You Thrive In Them?

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OpenGov Asia is pleased to invite you to an exclusive Breakfast Insight that will look at how you can profit from your DX journey today as you brace yourselves for the challenges beyond.

Understanding the evolution of digital workspaces during a critical period and how to leverage these for better service delivery and employee experiences
A new generation of workers is behind a massive push today for organisations to embrace digital workspaces. The convenience and ability of working from anywhere, at any time is the new focus of it. It even becomes more challenging as today’s workplace is in the midst of yet another sea of change by the current pandemic.
Singapore has seen its largest Work from Home (WFH) experiment kicked-in as circuit breaker efforts to contain the COVID-19 outbreak was put in place. COVID-19 developments have accelerated this shift significantly, making mobile work no longer an option, but an absolute must.
This has presented the public sector with the need for formidable and immediate adaptation for a remote, mobile and secured workplace.
The digital workplace is also made possible through government’s transition from hardware-centric to software-defined infrastructure.
To reach an authentic digital workplace and to realise the full benefits of productivity and seamless integration, establishing a specific plan, and identifying the current challenges is critical to help define the path forward.

Adapting to the new “abnormal”

The development of technology has reached a level of maturity that gives public sector employees the ability to work remotely from any location. But in order for governments to provide this type of working environment, they must address some key challenges such as maintaining the trust that has been placed on them by protecting the data and privacy of its people.
As large droves of employees move to the digital workplace to continue operations during the COVID-19 pandemic, cybersecurity experts are understandably urging remote workers to strengthen their existing security measures.
Having a secured remote and digital workforce is pivotal to ensure sensitive data is always protected no matter where it is accessed. It also encourages accountability among remote workforce as they become more aware of where and when to access companies and governments’ data.
There are also expectations for governments to continue to provide satisfactory delivery of service to citizens during critical events. They have to be accurate, smart, and timely, whilst ensuring that the needs of its employees are also being met. .

Agility, Service Innovation and Automation

IT platforms, governance processes, and organisational cultures do not easily support innovation and experimentation aimed at enhancing the employee work experience. Cumbersome and frequently stove piped and dated systems and processes are often unable to meet the employee’s needs and expectations.
Being an agile government requires the ability to rapidly transform. The culture within the government must enable calculated risk-taking. This creates an environment for government to be innovative.
Through experimentation and innovation, the workforce’s expectations of service delivery can be met more efficiently, and it will increase the reliability and dependability of government services too.
The concept of having a digital workspace is growing more prevalent, especially with the millennial generation being the next generation of workforce which embraces this new form of work environment. Employees should expect systems and processes based on their needs, not ones that are driven by internal departmental structures and inflexible IT systems.
A cloud workflow platform could play a central role in the planning and execution of these new environments in helping government rethink the processes needed to adapt to the ‘new abnormal’.
Developments in analytics and artificial intelligence, coupled with more powerful IT platforms support predicting what services employees might need and when – the focus is on the suite of services, not on the IT platforms.
This may require a change of skillsets and cultures of the existing workforces to be able to adapt to the future workspace.
With the right tools and practices in place, governments can establish a digital workspace that will provide a better experience for employees, within their internal work environment.
OpenGov is pleased to bring an exclusive OpenGovLive! Virtual breakfast insight session to equip you with the information to respond to this rapidly changing environment and the increasing demands of employees and citizens.
This unique session will present you the latest research and real-time case studies of how digital workspaces function and the benefits that organisations can experience by adopting them, from which you will understand:
Interested in getting the Agenda for this event?
Request a copy from our staff (opengov@opengovasia.com)

Who Should Attend


Meet Our 2020 Speackers

John Asquith
Head of Innovation, Government
ServiceNow

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Mohit Sagar
Group Managing Director and Editor-in-Chief
OpenGov Asia

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IN COLLABORATION WITH

Networking

Make valuable connections and meet peers and mentors in your industry. Share ideas with others in your field, meet your future business partner, or seek advice from people who’ve done it all before.

Learning

We live in uncertain times for tech and business. We’re welcoming the people who are tackling the big challenges facing industry today. In our current climate, upskilling has never been more important.

Exposure

Get exposed to first-hand knowledge and intelligence from subject matter experts across Asia Pacific to accelerate growth and progress.

The preparation that was put into this was fantastic. Great effort to follow up and cover all aspects on delegate needs

Armed Forces of the Philippines

The event was really great and I was able to get lots of insights. Hope to join again in future events

National Bureau of Investigation

This a whole new way of organising an event and making people come together to share their knowledge and insights are new to us, but you made it happen! Congrats OpenGov Team!

Department of Public Works and Highways

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PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.