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OpenGov Asia is pleased to invite you to our Financial Institution Day – an exclusive F2F event aimed at imparting knowledge to Singapore financial institutions. The session will help institutions to focus on enhancing technology, customer experience (CE), employee experience (EX), data modernisation and fraud prevention.
Many of Singapore’s financial institutions have successfully undergone an acceleration of transformation thanks to the pandemic. Now they are exploring how to use technological advancement to enhance the consumer journey, tapping advanced digital transformation technologies and strategies. Finding the correct expertise, however, can be difficult yet surprisingly feasible as technological functions have evolved to improve the employee experience (EX).
Prepared or not, technology will eventually infiltrate practically every element of financial services. Financial institutions need to be more digitally capable, especially as Singapore’s regulators level the playing field with start-ups in the technology sector.
On a positive note, in a global survey, financial services firms were found to be the most technologically inclined, with 89% of them pursuing digital transformation. These institutions are diligently working to create data strategies that will allow them to foresee what their customers will do and then advise them appropriately and suggest transactions.
Due to the current predominance of digital, the approach for serving and growing the customer base is a commitment to making financial services easier, more intelligent and secure. These plans will improve the customer experience (CX) and boost customer satisfaction scores.
Nevertheless, financial institutions need to also consider deploying innovation strategies that focus on reusable platform features and functions to help with cost control. This will enable a strong, secure and adaptable cloud that is solely committed to achieving high performance in large-scale operations, speed for providing particular finance requirements and convergence with security and compliance criteria.
Exploring a Data-First Transformation Strategy
In principle, this technique suggests putting new equipment, software and services into use. Only until an organisation learns how to gather, use, and act on data effectively, as well as use that data to design new processes, can real change occur.
Multi-Cloud Infrastructure to Improve Customer Experience
Financial institutions must be able to react effectively to changing market conditions and client banking needs. Because the computing environment may enable the access of many apps, multi-cloud has demonstrated an improvement in work times and the speed of information processing. Shortening access times will also optimise the digital and mobile banking experience.
Genuine Techniques for Data Harnessing
Mastering a unique ability to transform interaction points, mine data and gather insights through in-depth analysis enables immersive experiences that have not yet been created.
Preventing Fraud and Adhering to Regulations
Finding a way to comply and report while not burdening the organisation with costs and resources is a major challenge, regardless of whether the issue is data privacy, capital limits, regional or international.
OpenGov Asia is pleased to invite you to our Data-First Modernisation to Supercharge Financial Institutions session– an exclusive F2F event aimed at imparting knowledge to Singapore financial institutions. The session will help institutions to focus on enhancing technology, customer experience (CE), employee experience (EX), data modernisation and fraud prevention.
We will be discussing:
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“Very well organised, speaker’s contents were relevant. Mohit has connected the topics excellently”
Bank Julius Baer
“One of the best events I attended during this pandemic, taking into consideration of the restrictions. It was really well organised”
DBS Bank Ltd
“The event was well organised. The coverage topics are relevant and sufficiently covered by the
speakers”
Credit Suisse
© 2024 OpenGov Asia – CIO Network Pte Ltd.
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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.
Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.
Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.
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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.
HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices.
IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.
