February 26, 2024

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Driving the Future of Thailand Financial Institutions through Data

A Platform For Collaboration

OpenGov Asia is pleased to invite you to an exclusive OpenGovLive! Virtual Breakfast Insight that aims to provide the latest information on delivering an effective and efficient customer experience. This is a closed-door, invitation-only, interactive session with Thailand’s top financial institutions.

Leveraging on data to inspire innovation in customer service and drive new revenue streams

According to the Digital 2021 Study, Thailand continues to lead the globe for mobile banking and financial services apps, while also ranking among the top five countries for e-commerce adoption, mobile payment, mobile commerce and QR code usage.

Financial institutions have the ability to gather, store, aggregate and analyse a considerably broader variety of client data, ranging from their current or former location to consumer behaviours and preferences, which has been greatly enhanced as a result of technological advancements. This, in turn, enables organisations to build, optimise and secure digital interactions from frontend to backend, across the full technology stack.

As data is the most valuable assets in digital banking, key financial system designs must incorporate a frictionless process layer, so that banks of the future can deliver on the core pillars of digital customer experience.

Using insights from data is the most accurate way, for banks to deliver on their core promises: to listen to customers, create a service that benefits them and offer that service in a personalised way.

“Data-to-Everything” Strategy is Required

Embracing digital transformation as a strategic goal has become a need for banks operating in Thailand to compete with larger incumbents. This can be accomplished by combining the various data silos that exist on-premise, in hybrid cloud environments, or multi-cloud environments and distilling these data into actionable insights to guide executive decisions.

Using Cloud-based Data-Driven Analytics to Deliver Agility

Over the last few years, the cloud has enabled scalability in the finance industry. Financial institutions can acquire and analyse varied types of data at incredible speeds, eliminate content silos, safeguard data across the bank and develop enduring relationships with clients thanks to the greater flexibility and scalability of cloud solutions over on-premise systems.

The ability to store data and applications and access complex software applications via the internet is the ultimate benefit for banks and other financial services organisations.

Customer Experience Innovation: Using Data to Drive Innovation

To provide a customised, customer-centric experience, financial institutions must use data, analytics, technology and automation effectively. The new ‘Data-to-Everything’ approach is required to manage these technical and organisational challenges.

Financial institutions must embrace this because it benefits business, IT and security teams by collecting real-time data from all sources, applying analytics and intelligence and triggering automated actions that reduce business risks, improve security, provide collaboration, accelerate decision making, improve the customer experience and generates more business opportunities.

Let’s dive into the Future of Financial Institution

Financial institutions should prioritise digital-first, cloud-first and customer-first over everything else. Any digital banking strategy must be supported by a strong data strategy. To drive a high-level digital transformation, financial institutions must leverage insights to inform decision-making, operations, and customer experience components.

OpenGov Asia is pleased to invite you to an exclusive OpenGovLive! Virtual Breakfast Insight that aims to provide the latest information on delivering an effective and efficient customer experience. This is a closed-door, invitation-only, interactive session with Thailand’s top financial institutions.

OpenGovLive! Virtual Breakfast Insights are concise, to-the-point, strategic-level discussions designed to bring learning to the highest level! The unique proposition of an OpenGov Asia Breakfast Insight is the integration of cutting-edge insights from our expert speakers and interactive discussion among the participants.

This unique session will present the latest research and case studies of how data will drive the future of Thailand financial institutions and will explore:

Who Should Attend

Meet Our Distinguished Speakers

Johnson Poh
Head Enterprise AI and Data
UOB Singapore

Dan Brassington
Chief Technical Advisor APAC
Splunk

Mohit Sagar
Group Managing Director and Editor-in-Chief
OpenGov Asia

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IN COLLABORATION WITH

brought to you by

Networking

Make valuable connections and meet peers and mentors in your industry. Share ideas with others in your field, meet your future business partner, or seek advice from people who’ve done it all before.

Learning

We live in uncertain times for tech and business. We’re welcoming the people who are tackling the big challenges facing industry today. In our current climate, upskilling has never been more important.

Exposure

Get exposed to first-hand knowledge and intelligence from subject matter experts across Asia Pacific to accelerate growth and progress.

“This virtual breakfast combines the best of both worlds, informative presentations from global contributors and insightful discussions among all participants. I really enjoy the interactive component of the meeting.”

Haadthip PLC

“Good session to share experiences from audience and speaker. Time management is really sharp and effective with very relevant topic.”

Malee Group

“The session is very interesting, interactive, and informative. I do learn a lot. We had six interactive discussion that help me to think on what should be the priority.”

BJC Public Co.,Ltd.

Get involved

For sponsorship opportunities

For speaking opportunities

engage@opengovasia.azurewebsites.net

PARTNER

Splunk Inc. (NASDAQ: SPLK) turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to monitor, investigate and act on all forms of business, IT, security, and Internet of Things (IoT) data, including monitoring and diagnostics, predictive maintenance and asset performance management. Use Splunk software in the cloud and on-premises to improve service levels, reduce operations costs, mitigate security risks, enable compliance and create new product and service offerings. Join millions of passionate users by trying Splunk software for free: www.splunk.com/free-trials.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.