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Exploring the Foundations of Citizen-Centric Experience

A Platform For Collaboration

OpenGov Asia is pleased to invite you to an exclusive OpenGov Breakfast Insight that will provide the latest information on upgrading IAM at scale for every use case to meet today’s government needs. This is a closed-door, invitation-only, interactive session with top public sector and financial leaders from Singapore. 

Increasing digital trust and providing a good user experience in government services to promote public satisfaction.

Governments across Asia are being pushed to offer more citizen services online with wider access – anytime, anywhere on any device. Agencies now have had to modernise their digital presence and critical operations to provide better experiences and services to meet citizen and worker demands. 

As they look to enable digital access to services and facilitate a remote workforce, governments must cope with legacy systems, siloed information and duplication across various organisations.  

The increased online presence has widened the attack surface, leaving agencies confronted by several problems including increased cybercrime. Further up-gradation, strict compliance rules and limited technological skills have resulted in increased costs. 

To manage the host of issues, all-in-one and long-term technology must be implemented to allow for simple setup and migration from the present structure to a smooth interoperable system across agencies. 

Identity and access management (IAM) and identity governance and administration (IGA) enable individuals and employees to gain secure access at any time. Governments may innovate and increase functionality in their existing infrastructure and expand it. 

These digital experiences will not compromise privacy security while allowing people to access modern identification to serve every part of the public sector, including Citizen Identity, National Identity Proofing and Verification, IoT and Smart Cities, Workforce and Public Healthcare Systems and Education. 

AI and ML can help to improve governance 

Artificial Intelligence and Machine Learning can help with identity governance to minimise risk, expenses, and labour throughout the organisation. 

Deliver Trusted Citizen Experiences on a Large Scale 

Countries in the Asia Pacific are rapidly advancing their digital citizen access initiatives to enhance government services by modernising, integrating, and simplifying their legacy infrastructure at scale to fulfil the following goals: 

  • A secure web/mobile digital experience for millions of citizens 
  • Use of the same unique identification to access multiple public portals 
  • Adhere to the ever-changing regulations 
  • To embrace digital trust and a hassle-free citizen experience 

 

For Smart Cities, all citizen services must link smoothly and controllably. 

Governments require a trusted digital service to provide a unified platform for employees and people to access services, benefits and license renewals, fine payments, tax filings, and passport applications. 

Governments continue to rely on time-consuming and labour-intensive systems and procedures that are incapable of assuring safe integration and agility 

While operating with limited resources, public healthcare and education institutions must deal with the quick pace of threats. This is where the public sector’s digital transformation takes place to improve services such as health records, new patient enrolment, and student enrolment. 

Governments may now minimise cost structure, mistakes, and friction in their transactional operations using digital transformation solutions, making the government more streamlined and trusted. 

OpenGov Breakfast Insights are concise, to-the-point, strategic-level discussions designed to bring learning to the highest level! The unique proposition of an OpenGov Asia Breakfast Insight is the integration of cutting-edge insights from our expert speakers and interactive discussion among the participants.  

This unique session will highlight the latest insights and case studies on modernising digital identity to enable great digital experiences in the Public Sector by: 

Who Should Attend

Meet Our Distinguished Speakers

Leong Ching Fun
Director (Corporate Information Systems)
Housing & Development Board (HDB)

Johan Fantenberg
Principal Solutions Architect - APJ
ForgeRock

Mohit Sagar
Chief Executive Officer and Editor-in-Chief
OpenGov Asia

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IN COLLABORATION WITH

BROUGHT TO YOU BY

Networking

Make valuable connections and meet peers and mentors in your industry. Share ideas with others in your field, meet your future business partner, or seek advice from people who’ve done it all before.

Learning

We live in uncertain times for tech and business. We’re welcoming the people who are tackling the big challenges facing industry today. In our current climate, upskilling has never been more important.

Exposure

Get exposed to first-hand knowledge and intelligence from subject matter experts across Asia Pacific to accelerate growth and progress.

Good vibrant discussion with relevant folks who understand the same issues

Government Technology Agency of Singapore

It was very insightful. Hearing from fellow delegates helped to put some of the ideas in perspective

Agency For Science, Technology & Research (A*STAR)

Wonderful. Have always enjoyed OpenGov sessions—lots of sharing and insights

National Environment Agency

Get involved

For sponsorship opportunities

For speaking opportunities

engage@opengovasia.com

Mohit Sagar
Group Managing Director & Editor-In-Chief
OpenGov Asia

Mohit is the Group Managing Director at CIO Network, a content sharing platform that connects governments with an added focus on Education and Healthcare. He spearheads and drives all strategies and operations in Singapore, UK and Australia offices. He created the round table format within the event industry that received the Award for the Best C-level conference in Asia which is now becoming the industry norm. In a career spanning 20 years, he has held a number of senior roles in the conference & media industry in the US, UK, Middle East and Asia.

PARTNER

ForgeRock®, (NYSE: FORG) is a global leader in digital identity that delivers modern 

and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit www.forgerock.com or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.