September 26, 2023

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Sustainability and Data-First Future to Enhance Customer Experience

A Platform For Collaboration

OpenGov Asia is pleased to invite you to an exclusive OpenGov Event that aims to provide the latest information on the key factors that will recalibrate digital transformation strategies for sustainability advancement, data first and current hybrid design. This is a closed-door, invitation-only, interactive session with top tech leaders from Singapore.

Meet Our Distinguished Speakers

Ashutosh Sharan
VP Customer Solutions, SouthEast Asia

Dr Tung Whye Loon
Director - Data, AI & Research (SP Digital)
SP Group

Joseph Yang
Managing Director, Singapore
Hewlett Packard Enterprise

Alexis Crowell
Vice President and CTO Sales, Marketing and Communications Group Asia Pacific and Japan

Mohit Sagar
CEO & Editor-in-Chief
OpenGov Asia

Strategic Imperatives: Architecting an intrinsically sustainable, data-first, and hybrid by design future

In the current era of digital transformation and sustainability, businesses worldwide are increasingly acknowledging the profound impact of adopting an edge-centric, cloud-enabled, data-driven, and AI-empowered approach. This shift in focus holds the potential to revolutionise industries and drive innovation and efficiency to unprecedented levels.

Singapore’s organisations stand out as leading example in embracing a sustainable digital future. These efforts are contributing to the nation’s economic growth and positioning it as a dominant force in the digital age for long-term economic viability.

Research shows that businesses combining sustainability and digital transformation are 2.5 times more likely to become top performers. Achieving this requires balancing sustainability and digital efforts, aligning technology, managing data effectively, driving revenue growth, enhancing efficiency, and reducing carbon footprint from edge to cloud.

According to Gartner, 86% of business leaders view sustainability as an investment that safeguards their organisation from disruption. 80% of leaders reported that sustainability optimised costs, and 83% said it created short- and long-term value for their organisations.

However, the idea of solely migrating all workloads to the cloud overlooks the complexity of a multi-gen IT environment, the reality of multiple clouds, and the ever-expanding edge computing. Sustainable IT involves more than just moving workloads to the cloud.

According to IDC, 70% of apps and data remain in data centres, colocations and edges, for reasons like low latency needs, data governance policies, sovereignty, compliance, or the entangled applications typical of traditional IT.

The shift towards a data-first world, characterised by its increasing data-intensive nature, AI-powered technologies, and API-driven systems, introduces complexities related to data security, privacy, and the need to balance innovation and sustainability.

Organisations must cultivate a strategic vision, foster teamwork, and demonstrate a commitment to a future where data takes precedence while upholding sustainable responsibilities. By prioritising these aspects, they can navigate these challenges effectively and drive sustainable innovation forward.

Customer Experience-Driven Data Strategy:

Harnessing data to align with customer-centric goals can elevate customer satisfaction and loyalty. This strategy optimises the customer experience through personalised interactions and enhanced products and services.

Large-Scale AI for Sustainable IT Pathways:

Strategic optimisation of workloads and resources powered by a large-scale, renewable-energy AI infrastructure can significantly lower carbon footprints. This approach promotes long-term sustainability and contributes to the circular economy, aligning with Singapore’s Green Plan.

“Hybrid by Design” Future:

Competitiveness in the digital age requires sustainable evolution, which includes embracing efficient technologies, optimal cloud consumption, and principles of the circular economy. This commitment to sustainability can enhance competitiveness while contributing positively to the environment.

OpenGov Asia is pleased to invite you to an exclusive OpenGov Event that aims to provide the latest information on the key factors that will recalibrate digital transformation strategies for sustainability advancement, data first and current hybrid design. This is a closed-door, invitation-only, interactive session with top tech leaders from Singapore.

The main objective of the roundtable will be to facilitate the exchange of knowledge, insights, and experiences around how to architect a future that is intrinsically sustainable, data-driven, and hybrid by design. This exploration will dive into the far-reaching impacts and implications of these elements on business operations, customer experiences, and overall organisational growth.

We will be discussing:

BENEFITS of an intentionally hybrid IT architecture for business
LATEST revenue model development to boost RoI
TECHNIQUES to ensure long-term sustainability in adopting digital transformation
ENHANCED data strategy utilisation to reach customer-centric goals and enhance customer
experience enhancement
METHODS to lay the groundwork for sustainable IT pathways
AVENUES for embracing large-scale AI powered by 100% renewable energy
ADVANCEMENTS in hybrid IT architecture to create impact to support Singapore Green Plan
INSIGHTS into customer experience-driven data strategy

Who Should Attend

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Hewlett Packard Enterprise (NYSE: HPE) is the global edge-to-cloud company that helps organizations accelerate outcomes by unlocking value from all of their data, everywhere. Built on decades of reimagining the future and innovating to advance the way people live and work, HPE delivers unique, open and intelligent technology solutions as a service. With offerings spanning Cloud Services, Compute, High Performance Computing & AI, Intelligent Edge, Software, and Storage, HPE provides a consistent experience across all clouds and edges, helping customers develop new business models, engage in new ways, and increase operational performance. For more information, visit:


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.