OpenGov Asia is pleased to invite you to an exclusive OpenGovLive! Virtual Breakfast Insight aimed at imparting knowledge on modern digital workspace and best practices to improve workforce productivity, engagement, service delivery levels and efficiency.
Hours of Content
In 2020, so much has been up in the air with the pandemic, the lockdowns, and stay-at-home orders by governments across the world. In this constantly changing landscape, though, one this is certain: digital workspace is here to stay.
As Singapore has been steadily moving from a crisis to stability phase, the government has been proactively pushing ahead with its “cloud-first” effort to embrace the next normal. Many are grappling to be creative with the tools, people, and productivity to get ahead.
The Singapore journey during the pandemic:
Digital workspaces more than merely enables employees to work remotely. They are the culmination of a business mobility trend that has evolved from individual and team productivity to true business process transformation.
It is, therefore, imperative for the government to proactively pre-empt changes even in the most challenging times. They must drive business continuity rather than being driven to react to changes.
Across industries including the public sector, many rely heavily on Virtual Private Networks (VPN) as a fundamental element of digital security when working away from the office and believed that it was sufficient.
However, VPNs significantly slow down access to applications and threatens productivity especially when the demand for network connectivity and traffic spike dramatically. VPNs alone would never be enough to secure and manage data produced across the networks
As more government agencies bring forward their cloud migration timeline to improve visibility and security due to pandemic, cloud-based SD-WAN has emerged as one of the most compelling connectivity solutions in this time. It provides a combination of cost efficiency, agility and built-in security features as it effectively minimises access that an individual user has to a specific product, limiting the attack surface in the process.
The key to digital workspace is having a secured and application-optimised network. Successful digital transformation depends on how well the virtual, cloud and applications perform across the organisation and branch locations with different devices. Therefore, application delivery and security are the determinative to enable secured digital workspace and deliver optimised employee experience.
Under any circumstance, the network has to be consistent, always-available and optimised to drive productivity and business continuity plans.
The challenges and requirements may differ based on the types of businesses and digital workspace can be industry-specific. They can be contextually implemented to accommodate the current needs of an organisation with enough room for expansion in the future.
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The session was very useful with good discussion points
A great platform to learn how people are tackling similar IT issues
Ministry of Home Affairs
A good platform to understand more about the challenges encountered by organisations in introducing new technologies in daily work
Singapore Police Force
A career headline that reads − Two decades in leading corporates, a year plus as an entrepreneur and a newly-minted public servant − D N Prasad is an Executive Coach (PCC, International Coach Federation), transformational HR Leader, Mentor/Advisor and a Talent & Culture Strategist, with expertise in leading scaled transformation, building and scaling organisations and functions (in-country, region and global) and shaping and nurturing cultures and careers. He was recently conferred as the Institute of Human Resources Professionals (IHRP)-Master Professional, one of the 22 leaders in Singapore to be recognised at the highest level of the profession.
DNP, as he is known in the professional circles, is currently Senior Director for Strategy, People and Organisation with the Government Technology Agency of Singapore (GovTech). Prior, he founded Noetic Step, an Executive Coaching and Talent Advisory practice, working with leaders and organisations globally. In his last corporate stint, he served as Director and Head of Google People Services for APAC, and as a Leadership Coach at Google Inc.
Citrix helps organizations deliver a consistent and secure work experience no matter where work needs to get done—in the office, at home, or in the field.
Our digital workspace solutions give each employee the resources and space they need to do their very best work. And our platform brings user experience, IT flexibility and security together to foster innovation, resilience and business continuity — all while removing the limits of geography, devices, networks and even clouds to deliver a better employee experience.