Government plan an inter-agency taskforce to assess how Singapore develops AI capabilities

Mr Vivian Balakrishnan, Singapore’s Minister-in-charge of Smart Nation Initiative, who was speaking in parliament last Thursday at the Committee of Supply 2019 Debate spoke of how better use of AI could improve lives and economies.

“AI, data analytics, robotics, and automation are crucial ingredients for us to restructure our economy,” the minister said.

He pointed out that AI, in particular deep machine learning, had revolutionised the industry in recent years such as voice recognition, GPS automation, and credit card fraud alerts.

He said Singapore had been building a foundation for AI, such as the National Research Foundation’s setting up of AI Singapore to bring together relevant research institutions and AI start ups and GovTech’s plans to set up a Centre of Excellence in AI and data science to help other agencies deploy AI technologies.

In January, as previously covered by OpenGov, the Minister for Communications and Information also released a Model AI Governance Framework that outlined key ethical principles and practices in the use of AI.

Inter-agency taskforce global hub for AI solutions

Mr Balakrishnan said that an inter-agency taskforce would “study how Singapore can develop AI as a strategic capability and become a trusted global hub for test-bedding, deploying, and scaling AI solutions, especially in a highly urbanised city like Singapore,for citizens, this means new and better services, whether from govt or private sector.”

He noted that AI could be used to optimise traffic lights network and predictive public infrastructure maintenance and identify potential problems before things broke down. He said AI applications could be deployed in finance, logistics, and cybersecurity, and added that there already were local companies developing products in these areas and other domains.

AI and Data science should be taught in schools

The Singapore government would look to build up local AI know-how and equip the nation so everyone could benefit from AI, the minister said. This meant computational thinking and data literacy would need to be taught in schools, and adults could be trained in data science and AI skills.

The Minister added “Think of AI in the future the same way you think of word processing today. It’s a general purpose technology and we want our workforce to be able to use AI tools and participate meaningfully in a future AI-driven economy.”

Singapore: Tech-Driven Transportation for a Sustainable Workforce

The Land Transport Industry Transformation Map (ITM) 2025 was unveiled by Minister of Transport S Iswaran. Developed by the Land Transport Authority (LTA) in close collaboration with industry and union partners, the updated Land Transport ITM aims to create a sustainable and resilient land transport sector, a workforce that is future-ready, and a thriving ecosystem.

The Land Transport ITM 2025 will assist the industry in overcoming the immediate challenges of labour shortages and decarbonisation. It aims to accomplish three strategic outcomes, including A Future-Ready Workforce, A Sustainable and Resilient Land Transport Sector, and A Reliable and Cost-Effective Transport System through Innovation and Technology.

“Talent development and skills upgrading for workers remain key to the land transport sector’s transformation and resilience,” says Chee Hong Tat, Senior Minister of State, Ministry of Transport and Co-Chair of the Future Economy Council (FEC) Connectivity Cluster. The LTA is collaborating with public transportation operators and unions to prepare workers for new challenges, ensuring that the workforce remains productive and future-ready.

The land transport industry, a critical pillar in enabling connectivity that supports the economy, can only do so thanks to the efforts of its employees. With over 100,000 employees, the workers perform a variety of roles such as bus captains, bus mechanics, customer service officers, railway engineers, station managers, and point-to-point (P2P) drivers.

The nature of work will also change as technology and digitalisation advance. As a result, under the revised ITM, the LTA will collaborate with the National Transport Workers Union (NTWU) and public transportation operators to train rail workers to use new and emerging technologies such as data and statistical analytics, as well as condition monitoring, to increase efficiency and productivity.

Since 2020, the Rail Manpower Development Incentive has helped over 2,900 workers improve their skills. Faults, for example, can be detected and physical checks reduced using video monitoring and image analysis.

Additionally, they are gradually enhancing the skills of their bus captains and technicians to operate electric buses. To create appropriate training programmes on cleaner energy buses for the bus workforce, the Singapore Bus Academy (SGBA) has been collaborating with pertinent stakeholders, including bus suppliers, Institutes of Higher Learning, NTWU, and bus operators.

To prepare the workforce to support Singapore’s push for vehicle electrification, LTA will also keep up its close collaboration with partners in the private transportation sector, such as tertiary institutions. Also, LTA will keep urging commuters to use public transportation or active transportation options under Walk Cycle Ride. By enhancing the infrastructure for EV charging and fortifying the EV regulatory framework, LTA is also encouraging greater adoption of EVs.

To increase the effectiveness of the land transportation system, industry and academic partners will use an open innovation strategy to draw on outside ideas. This includes decentralising data and working with others to develop creative solutions that will improve operational procedures and promote environmental sustainability.

To simplify outreach to industry partners, the LTA introduced the Land Transport Innovation Portal in September 2022 as a one-stop shop for all innovation-related issues. To assist partners in better understanding LTA’s requirements and identifying opportunities for co-innovation and collaboration, the portal disseminates operational problem statements from LTA as well as details on upcoming innovation events.

Additionally, it points potential innovators to the LTA DataMall’s data resources, which include over 130 static and dynamic datasets as well as a newly expanded catalogue of “On-Request Datasets” in an effort to spur more original ideas that can meet the needs of the land transportation industry.

AI, Innovation to Improve Public Service in Indonesia

President Jokowi stressed the need for constant innovation for ministries, agencies and regional governments to speed up services. Rising public expectations will be challenging to achieve without creative problem-solving.

Abdullah Azwar Anas, Minister of Administrative and Bureaucratic Reform (PANRB) said that new ideas are essential to enhancing the standard of government services. However, Anas emphasised that creating a new application for every breakthrough is unnecessary. Since there are presently over 27,000 applications for various public services from several government organisations, they have already been developed.

“It’s encouraging to see the government adopting new approaches to delivering services to make life easier for its constituents. But a new app development effort is not mandatory. No longer is there a ‘one invention, one use’,” he said when inaugurating the 2023 Public Service Innovation Competition (KIPP) Launch.

According to Anas, innovation should simplify people’s lives, not make them more difficult. Minister Anas has stated that integration and interoperability are essential in the future. Both are following the plans of the SPBE Electronic-Based Government System, as directed by President Joko Widodo. Single sign-on at digital public service malls (MPP) is a step towards simplifying all kinds of processes.

“In other words, gone are the days when locals seeking service A first downloaded app A, then manually created account A by entering extensive personal information. Accessing Service B requires using Application B; if you don’t already have a Service B account, you must make one and enter your information again. As well as the others. The populace is in disarray with thousands of service applications today,” he noted.

Furthermore, the government has carried out a digital transformation of public services using artificial intelligence to give convenient services to the community (AI). Diah Natalisa, Deputy for Public Services at the Ministry of Apparatus Empowerment and Bureaucratic Reform (PANRB), has emphasised the importance of digital services and how they improve the efficiency and accessibility of government programmes.

Diah explained that the Indonesian National Artificial Intelligence Strategy 2020-2045 has already been formed. It identifies five priority sectors with promising prospects for AI’s advancement, application, and exploitation. Artificial intelligence innovations are first used in the healthcare industry to improve response times, increase patient numbers served, and lower overall healthcare costs.

Patients can allegedly access medical care via telemedicine without physically going to a clinic or doctor’s office. In addition, there are various ways to employ AI in the realm of bureaucratic reform, such as creating ChatBots that can provide 24-hour, two-way dialogue with the general public.

Meanwhile, Diah argued that the potential for the future growth of artificial intelligence would lead to precision learning in education. Learners’ routine actions are considered with their mental and emotional faculties and physical abilities.

Then, artificial intelligence can be applied to satellite photos in food security to determine which locations have access to electricity and which do not. It’s been theorised that this hypothetical can also be used to catalogue the crops cultivated in a particular region and forecast the yield of each crop.

AI will also help the future of transportation and intelligent urban planning. Diah presented the example of using AI for smart traffic management solutions to guarantee locals’ safe and efficient movement from one place to another.

The Ministry of Administrative and Bureaucratic Reform is developing the Public Service Portal. The portal system’s AI will be optimised to predict and fulfil each user’s needs based on their unique traits.

Promoting and Creating AI Awareness in the Philippines

The Department of Science and Technology (DOST) in the Philippines and the University of the Philippines (UP) Mindanao aim to educate the public about the benefits and applications of artificial intelligence (AI) in a variety of fields.

The country has recognised that AI is one of the technologies that is starting to change the way businesses and organisations work. Because AI has so many uses, it is starting to be utilised in many different areas, and its full potential is being realised and used in many markets. Hence, businesses and organisations in the Philippines are starting to pay attention to the benefits of this.

During the recent “1st AI Pinas Research and Development (R&D) Conference and Workshop 2023,” over one hundred participants, including local and international speakers, discussed the benefits of machine learning, natural language processing, robotics, computer vision, and deep learning applied to health, education, mobility, the environment, disaster risk reduction (DRR), industries, and smart and sustainable cities and communities.

Renato Solidum Jr, DOST Secretary acknowledged that AI has the potential to increase human productivity by automating routine tasks, analysing massive amounts of data, learning new information, and making well-informed decisions.

He added that they focused on the four investment pillars, and as a result, DOST has pledged financial support for the Philippines’ rapid scientific development in this area so that the nation can fully benefit from AI technologies.

Secretary Renato confirmed that the DOST has been collaborating with multiple stakeholders to make the AI R&D framework for 2019–2029 beneficial for its intended beneficiaries. The framework focuses on building a national infrastructure, which includes:

AI R&D centres;
Empowering more professionals through DOST-PCIEERD training and development; and
Encouraging more mission-driven programmes with unique applications.

He has emphasised that the Philippines are also enhancing its workforce’s capabilities. In collaboration with the Development Academy of the Philippines (DAP), the Analytics Association of the Philippines (AAP), and an open online course provider, three (3) AI Pinas training have produced 143 graduates.

Through the Smarter Philippines and R&D, Training, and Adoption (SPARTA) project, he hopes to upskill and launch the data science careers of the nation’s workforce as they aim to have 50,000 Filipino data scientists by 2029 to meet the needs and demands of the industry as they undergo digital transformation.

Dr Lyre Anni Murao, Chancellor of UP Mindanao, on the other hand, urged the use of AI to help with daily tasks, stating that AI should be given more credit for improving the quality of life and strengthening the capacity to contribute to global development.

On the other hand, Dr Enrico C. Paringit, Executive Director of the Philippine Council for Industry, Energy, and Emerging Technology Research and Development (DOST-PCIEERD), stated that the “AI for Better Normal” investments, made possible in June 2021, have put them at the forefront of using AI to advance innovation in the country, as they have supported impactful AI projects across the country.

DOST-PCIEERD, as a leader and partner in enabling innovations in the Philippines, ensures that it strengthens local capabilities in the region. Initiatives like this strengthen ties with more developed countries and foster new collaborations that can spur future socioeconomic growth.

The event themed “Artificial Intelligence Driving Transformation and Impact in the Digital Age,” provided a forum for experts, researchers, professionals, enthusiasts, and prospective beneficiaries to update the R&D roadmap and develop a national AI R&D programme.

Thailand Supports Digital Entrepreneurs to Cultivate Innovations

Thailand organised discussions to share ideas and insights among the various parties involved in the digital startup ecosystem in Thailand. Digital advancements were discussed at a meeting between Dr Chinawut Chinaprayoon, Executive Vice President of the Digital Economy Promotion Agency (depa), and representatives from the Institute for Digital Startup Promotion and the Lower Northern Branch office in the northern Thai province of Chiang Mai and Province of Phitsanulok.

Dr Chinawut convened a meeting with senior executives and professors from the faculties of engineering and the lower northern science park at Naresuan University, the faculty of engineering and the lower north science park at Phibunsongkhram Rajabhat University, and a group of young businessmen from the Phitsanulok Chamber of Commerce (YEC Phitsanulok).

To that end, Depa is prepared to give full attention to boosting local businesses and bolstering local entrepreneurs. Dr Chinawut emphasised the need to work together to define problems and goals to move forward as a team towards increasing digital technology exports at the national level.

Depa provided resources, such as guidance, measure and financing, to help and promote digital startup firms. The seed money aims to help new business owners get their operations up and running so they can start selling their wares to customers. The agency also provides Depa with a digital service that helps advertise, expand into new markets, and test new products. To further boost the acquisition of clients and target groups at the spot, they also developed a depa mini-Transformation Voucher.

While to encourage digital entrepreneurship growth, depa created a digital entrepreneur competition, HACKaTHAILAND 2023. Depa managed the HACKaTHAILAND 2023 competition roadshow to showcase digital initiatives and innovation in the country’s lower northern region. About 13 digital startups are competing, representing various industries and technology. To the qualified judges, they exhibit prototypes of digital solutions that will be developed to fulfil the needs of the digital economy and society. The judges come from various backgrounds, including the academic setting, startup organisations, startup founders, and the corporate world.

The judges are Ratchawut Pichayaphan, Founder of Fixi Co., Ltd.; Thanawit Tonkanya, Chief Executive Officer and Co-Founder of Horganai Limited; Sarawut Sattayawee, Assistant to the President Department of International Relations and Technology Transfer Naresuan University; Thanapat Rakpaisate.

Five further iterations of the HACKaTHAILAND 2023 Roadshow are scheduled to take place. Three rising star teams from the lower north area are qualified for the August final round of ideas competition in Bangkok.

1. The ATTRA group Digital business card-style authentication and identification platform ATTRA CARD. It has infinite potential for its new positions as a Portfolio Storage and is helpful to centralise your contacts and activity logs.

2. The Experience is a Service Marketplace for jobs, events, and other services, and it also lets people exchange knowledge in their preferred roles. Assist in shaping how each student achieves their full academic potential by focusing on developing individualised intellectual abilities and competencies, allowing for more leeway in the classroom and using study results and their interpretation.

3. DeliConn: A Reconciling Delivery Platform A method that speeds up the reconciliation process and saves accountants’ time. Thailand has been working to strengthen its internal manufacturing management and reduce waste and industrial production using digital technology solutions. DEPA and a national bank organised Digital Smart Manufacturing (DSM) training to help businesses learn the fundamentals of digital manufacturing.

The programme is meant to help Thailand achieve its goal of becoming a “Digital Thailand” by the year 2037. The country’s digital growth policy and plan were unveiled at a global conference held in Barcelona, Spain. The national programme is meant to propel the digitalisation of the economic and social strategy for 2018-2037.

Hong Kong’s First Centralised Cloud Robotic Platform

A developer of robotic applications and systems based in Hong Kong has announced the release of ARCS, a Robotic Control System developed in-house and powered by cloud technology from a multinational technology corporation based in the United States.

The company is a member of Hong Kong Science and Technology Park Corporation’s Leading Enterprises Acceleration Programme (LEAP) and has received full support from HKSTP. This has enabled them to establish their office and a state-of-the-art automated warehouse, called the RobEX Centre, within the campus.

In recent years, work automation has become increasingly popular. The widespread use of robots in our daily lives has made it possible to free up human labour through highly efficient execution abilities. However, there has been a lack of agnostic platforms to coordinate and control robots of different brands, functions, and systems, which has prevented our robots from creating synergy in the most efficient way possible.

Furthermore, there is an urgent need for society to proactively explore alternative approaches to maximising the potential of robots, especially with intensifying community issues such as an ageing population and declining birth rates, which further widen the local workforce gap. This could greatly elevate our quality of life, particularly for those with lower self-care ability, such as the elderly and the sick.

Moreover, with environmental, social, and governance (ESG) subjects becoming more prominent, organisations are increasing their investments in sustainability and environmental research to find solutions that can boost energy efficiency through robotic technologies.

The HKSTP company is dedicated to developing a range of robotic solutions that address specific challenges, with the ultimate aim of integrating these technologies into daily life and supporting various sectors such as healthcare, smart city, logistics, and education.

With a vision to transform Hong Kong into a smart city, the company developed ARCS. Today, ARCS has been implemented in the fields of rehabilitation and healthcare, offering more autonomous and sophisticated care services, while also alleviating the workload of healthcare professionals through the assistance of smart technologies.

ARCS offers more than just improved efficiency and cost savings for enterprises and organisations. Its distinctive feature of centralised management streamlines the process of data management and analysis, resolving the isolation deadlock of different types of robots.

In the near future, ARCS will integrate artificial intelligence to cater to different scenarios, create the most suitable application plans, and provide tailor-made suggestions derived from the analysis of environmental data collected by robots. This will take the sustainability performance of corporations and organisations to the next level.

During the press conference, the company demonstrated a series of collaborative tasks performed by robots managed by ARCS in three simulated scenes. The first scenario applies to the retail and catering industry: when a store receives an online order, ARCS immediately obtains data from elevators and turnstiles through the Internet of Things (IoT) and delivers the product to the customer using a managed robot.

The second scene is suitable for public places with heavier traffic, such as malls and hospitals. When a patrol robot detects a mass gathering, ARCS can coordinate and send the concierge robot with its camera open for a live stream. This helps users to have a better understanding of the incident with minimised reaction time, while simultaneously instructing the patrol robot to resume its original task.

The third scene is designed for people with disabilities in various public venues. ARCS remotely controls the wheelchair robot, allowing one or a group of robots to safely carry those in need to their destinations.

Additionally, the company showcased the use of ARCS to analyse centralised data, illustrating the system’s capability to streamline the data collection and analysis process, as well as its great potential to incorporate the use of business intelligence.

Singapore’s Pan-University Innovation and Entrepreneurship Initiative

Nanyang Technological University, Singapore (NTU Singapore) has launched a new initiative to boost its innovation capabilities and accelerate research commercialisation to support Singapore’s drive toward an economy based on innovation and knowledge.

The University will ramp up its educational programmes to nurture entrepreneurs and create a more conducive environment for mentoring and supporting students, faculty, and alumni looking to turn their ideas into market-ready products through its NTU Innovation and Entrepreneurship (NTU I&E) initiative.

“Our vision is to create a vibrant innovation and entrepreneurship ecosystem covering the entire spectrum of activity, from cultivating an entrepreneurial mindset through holistic education and experiential learning to starting a business,” says Professor Louis Phee, Vice President for Innovation and Entrepreneurship and Dean of the College of Engineering.

Prof Louis, who leads the NTU I&E initiative, stated that they aspire to be a fertile breeding ground where innovative ideas, supported by a solid foundation in education and research, blossom into successful commercial entities that ultimately benefit Singapore’s economy. With digitalisation and sustainability at the forefront of new industries, NTU believes that the skills and knowledge students require to be successful are also evolving rapidly.

The North and South Spines of the University’s main campus will house the new NTU Innovation Port, a physical and digital one-stop shop for all things innovation-related. The centre will provide a forum for the NTU community and external partners to discuss start-up and innovation concepts, as well as assist industry partners seeking to collaborate or license technologies.

NTU I&E consists of both the revamped NTU Entrepreneurship Academy (NTUpreneur) and the University’s existing innovation and enterprise company NTUitive, which focuses on commercialising innovations and incubating start-ups.

The I&E initiative is part of the NTU 2025 Strategic Plan, an ambitious road map announced in 2021 that guides NTU toward becoming a global university founded on science and technology and that cultivates leaders capable of making a positive societal impact through interdisciplinary education and research.

The Overseas Entrepreneurship Programme is one of NTU’s most successful entrepreneurship plans. More than 320 students participated in the programme, travelling to the United States, Europe, China, Southeast Asia, and Australia to work with start-ups and accelerators. After graduating, 45 of these students have been inspired to start their own businesses or join a start-up.

The NTU I&E initiative aims to build on these achievements. Students from all disciplines will benefit from improved and easier access to mentorship, entrepreneurship modules and courses, and more internships through NTUpreneur.

Students will participate in experiential learning programmes such as innovation challenges, training boot camps, and workshops as part of their journey of exploration and discovery. In addition, the Overseas Entrepreneurship Programme will be expanded to include more countries such as Indonesia, Vietnam, Thailand, Sweden, and Finland. The number of available placements will also be increased.

Recently, over 40 NTU innovations and start-ups were showcased at the exhibition area of the I&E launch event to inspire students and faculty. Deep tech software powered by blockchain and artificial intelligence (AI) to robotics, food technology, and health and biomedical devices were among them.

NTU’s I&E efforts align with Singapore’s Research, Innovation, and Enterprise 2025 Plan and will contribute to the city-upcoming state’s Jurong Innovation District. Many of NTU’s start-ups and spin-offs are currently housed at the NTU Innovation Centre on the NTU Smart Campus and the nearby CleanTech Park, putting them at the epicentre of Singapore’s Industry 4.0 transformation.

MSMEs Digitalisation to Boost Indonesia’s Digital Economy

Deputy Minister of Trade Jerry Sambuaga acknowledges that Micro, Small and Medium enterprises (MSMEs) digitalisation is an essential part of promoting Indonesia’s digital economy. The number of digitised MSMEs reached 20,997,131, an increase of 17% from the previous year. Data from 2022 shows that the total value of e-commerce transactions in Indonesia amounted to IDR 476.3 trillion, up 18.7% from the last year on a volume of 3.48 million.

He argued that strong cooperation between the federal government, regional governments, and the private sector was necessary to digitise MSMEs successfully. The commercial electronic industry from digitised MSME successfully pushed for a clear path forward.

It was reported that in 2022, the value of online sales grew by 26% from 2021, and the number of new online traders using digital platforms grew by 6% thanks to events like National Online Shopping Day (Harbolnas). The value of transactions involving locally produced goods was IDR 10 trillion, an increase of IDR 1.5 trillion, or 18%, over Harbolnas 2021, when the value of locally produced goods sold was IDR 8.5 trillion.

“Cashless payments are one of the concrete proofs of the implementation of digitalisation in the commerce sector in the market undertaken by the Ministry of Trade,” said Jerry in an Education Digitalisation of Markets, Stalls, and MSMEs discussion in Malang City, East Java.

Therefore, the Ministry of Trade supports collaboration in developing an e-commerce ecosystem. Given the enormous development potential of the digital economy, the ministry has prepared four pillars with various stakeholders.

The first pillar is that MSMEs are adaptable, creative, and motivated to grow. To increase the value of goods and supply chain efficiency and distribution to consumers, marketplaces (marketplaces) work in synergy with MSMEs through a series of capacity building, prioritising goods aggregation activities like repackaging, management assistance, and other similar endeavours.

The third pillar, contemporary retail’s function, connects MSMEs with potential business partners. In today’s modern retail environment, MSMEs can get the local products they need. Financial institutions provide the People’s Business Credit (KUR) plan as part of the fourth pillar.

To foster an environment conducive to the development of new MSMEs, the Ministry of Trade will continue to boost the contribution of trade through the electronic system by providing regulatory assistance and guidance for business.

“Collaboration, teamwork, and digital adaption are essential to overcome the current difficulties in international trade. We believe that by working together, we can advance the digital ecosystem in Indonesia, which will benefit the economy and people at all levels of society,” Jerry says.

Jerry confirmed that they are expanding the potential for creative and digital products. For example, at the Malang Creative Center, the government has a programme to aid in developing novel products. This year, the industry emphasises developing handcrafted goods like clothing, movies, comics, and games and services for consumers to use in stores.

He explained that these items were chosen because they met a need in the market for handmade items inspired by popular culture among today’s youth (specifically, animation, comics, and gaming, abbreviated “ACG”).

Intellectual property (IP) in the form of character or product patents is an export category in the ACG industry. As an illustration, consider the prevalence of product marketing featuring Marvel or Disney characters. Intellectual property is vital to expanding the ACG industry’s export capabilities and ensuring the sector’s long-term financial viability. That’s because the impact of IP on other industries will be multiplied.

March 20, 2023

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