February 21, 2024

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HR Tech Transformation Programme in Singapore

Tapping on technology to accelerate business transformation has given many enterprises a competitive advantage, particularly those who have focused on data and talent as the primary drivers. As with other business operations, an organisation’s Human Resource (HR) functions can also be digitalised and transformed for improved productivity and enhanced employee experience, and it is therefore critical for HR professionals to have the knowledge and tools to make that transformation.

Workforce Singapore (WSG) and the Singapore National Employers Federation (SNEF) have introduced an HR Tech Transformation Programme (HRTTP), as well as an HR Job Redesign toolkit. These two initiatives are part of the recommendations under Singapore’s Ministry of Manpower’s HR industry transformation manpower plan and HR Jobs Transformation Map (JTM).

HRTTP targets to benefit 50 enterprises and over 250 local HR professionals from SMEs and non-SMEs. The programme aims to support enterprises in implementing HR technology through HR process re-engineering, redesigning of impacted HR job(s) and managing HR job transitions arising from the HR technology adoption. Participating enterprises have up to one year to complete their job redesign project.

The stakeholders believe with strengthened HR processes and redesigned HR roles, HR professionals at their respective organisations can then allocate more time addressing strategic HR issues to meet the organisation’s business objectives, while leveraging HR technology to enable a positive employee experience and enhance connectivity through online delivery of HR services.

Technology has been a critical enabler in business transformation as it raises work efficiency and creates a more agile workforce. WSG is pleased to support the transformation of the HR workforce by harnessing HR technology to redesign jobs to more strategic HR roles, thereby transforming HR from a cost-centre to a business-enabler.”

– Tan Choon Shian, Chief Executive, WSG

The HRTTP was piloted in March 2020, where 10 enterprises, of which five were SMEs, participated and implemented HR tech solutions. The programme had enabled HR to implement various technology solutions such as mobile learning, digitised employee data collection, and robotic process automation.

Further, according to WSG and SNEF, it had resulted in higher productivity and time and cost savings, and allowed close to 70 local HR professionals, of which 25% were mature workers, to take on higher-value job roles, such as data analytics and designing employee experience strategies. Participants were from diverse backgrounds, including those who did not hold formal HR qualifications or individuals who have been working in the HR field for many years.

Under the programme, the appointed consultant will support enterprises in job redesign and deliver programme outcomes which include enhancing job value and attractiveness through job enrichment and enlargement. Work processes will also be reviewed to streamline administrative or transactional tasks to improve productivity. Enterprises will receive support on their implementation of new HR technology solutions.

Launched in conjunction with the HRTTP, the HR Job Redesign Toolkit looks to enable enterprises to self-help at scale for HR job roles to enable digital transformation, and job redesign at their workplace. This toolkit is a broad-based interactive tool to support HR in job redesign methodology and change management with downloadable templates and will help HR professionals apply HR technology to different HR practices, and understand its benefits and potential.

As reported by OpenGov Asia, WSG also launched the Professional Conversion Programme (PCP) for i4.0 professionals, executives, and associates earlier this year to help manufacturing companies grow and reskill their workforce. The programme aims to provide new hires and existing employees with i4.0 knowledge and skills, allowing them to either switch careers into the manufacturing industry or be reskilled to take on higher-value jobs in their current companies. By 2023, the PCP is expected to benefit over 200 trainees.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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