February 24, 2024

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Indonesia Expands E-Government Innovation Hub

Indonesia has expanded the Public Service Innovation Network Hub (JIPP) by inviting seven provincial governments to join in 2023. JIPP serves as a platform for spreading and accelerating public-sector innovation.

The Ministry of Administrative Reform and Bureaucratic Reform (PANRB) intends that local governments that become JIPP Hubs will use mentoring activities, exchange experiences and expertise with other agencies, and promote innovation to gain public trust.

“The entire exercise is intended to suggest the Provincial Governments of Jambi, Lampung Province, West Java Province, Yogyakarta Special Region Province, West Nusa Tenggara Province, and North Maluku Province’s readiness,” Deputy Public Service Sector of the Ministry of PANRB, Diah Natalisa explained, at the virtual coordination meeting.

About 15 JIPP Hubs have been established since 2022. East Java, South Sumatra, South Sulawesi, Central Java, West Sumatra, the Bangka Belitung Islands, South Kalimantan, Gorontalo, Riau, West Kalimantan, Bali, Maluku, Banten, North Sumatra, and East Nusa Tenggara are among them. With an extra seven provinces, there are 22 government JIPPs available in total.

The regions chosen to become JIPP Hubs were selected based on the provincial government’s track record of encouraging public sector advancement. Ministry PANRB considers three things when inviting the seven local governments to be part of JIPP. First, they assess the provincial government’s commitment to innovation.

The ministry’s Deputy for Public Services determined that the seven newly elected provincial governments were committed to improving public service innovation in the local government, including in the districts/cities. Hence, the ministry saw the potential for innovation to be generated in regencies/cities in their specific regions as the second factor.

“It is hoped that innovation will develop in leading sectors in each province under the aegis of the JIPP Hub,” Diah remarked.

The third factor is how the local governments support the bureaucracy and other external players in executing leadership initiatives. Diah stated that the bureaucracy’s assistance was critical since they were the essential people who kept up with advancements and served as a bridge in encouraging the community and other external parties to participate.

It was also said that the JIPP Hub is a national and institutional cooperation node capable of bringing together central and regional government agencies, universities, and other institutions interested in creating innovation. “The JIPP Hub initiative is an endeavour to establish innovative public service models that can speed the improvement of public service quality,” Diah explained.

On a separate occasion, Abdullah Azwar Anas, Minister for Administrative Reform and Bureaucratic Reform (PANRB) iterated about bureaucratic reform’s impact on the community. Anas encouraged the local government to improve their Government Agency Performance Accountability System (SAKIP) on Indonesian government thematic issues. Therefore, the digitalisation process is intended to alleviate poverty, enhance investment, and prioritise the use of domestic products.

“So, it’s not just a matter of administration, but it’s also visible and impactful,” Anas explained to the state civil apparatus (ASN) in Sleman Regency, Yogyakarta Special Region (DIY). He congratulated Sleman Regency for being awarded as the best SAKIP in 2022. Anas expects that more regional administrations will follow in the footsteps of the Sleman Regency Government. “The portrait in DIY is reasonably good, as in Sleman Regency. The RB score is BB, the SAKIP score is A, and the SPBE score is 3.19. I aim for Sleman to become a good pilot project for the stunting programme and poverty alleviation in the future, “Anas added.

Minister Anas emphasised the significance of digitising the government system to remain relevant in the modern day. Future bureaucratic affairs will be simplified, including presenting a digital Public Service Mall (MPP) to improve community services.


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