Online healthcare platforms provide an effective way of easing demand for hospitals in the “internet plus” era, and their popularity among patients has grown dramatically in recent years. The effectiveness of such platforms is determined by the number of interactions between patients and doctors via multiple online consultations. Nonetheless, compared with face-to-face consultations, online patients’ trust in doctors and switching costs are often lower.
The healthcare sector in Indonesia is rapidly expanding, with total health expenditure more than doubling since 2010, reaching $42 billion in 2017. This equates to a $76 per capita increase, or an 88% increase in per capita health expenditure since 2010. As part of this broader growth trend, digital health is emerging in Indonesia as a solution to key challenges in the country’s growing healthcare sector.
A fundraising application in collaboration with another health software was introduced for the public in order to accommodate patients’ access to services from health facilities integrated with the health software platform. The application was launched for the wider community with the goal of making it easier for patients to access services from health facilities that have joined an Indonesian health software. As previously stated, the most recent Indonesian health software is a cloud-based platform designed to support health facility services such as hospitals and clinics.
Founder & CEO of Indonesia’s health software revealed, to enlarge the application, the platform also plans to expand strategic partnerships with health tech platforms to super apps in Indonesia. “Through the fundraising application, we want to expand collaboration with health tech platforms to other start-ups in Indonesia. We realise that in order for businesses to grow bigger, collaboration is the most relevant way, not competition,” he added.
Several popular health tech platforms and start-ups will become fundraising app partners, which are still being finalised. With the health software’s ownership of approximately 240 hospitals and clinics, it is hoped that partners will be able to use them and vice versa. They also wanted to give patients from each of the health facilities joining the opportunity more choice and flexibility.
“Presently now we have around 5 million registered sufferers from wellbeing amenities who’ve joined health software. It’s hoped that with the fundraising utility this quantity will be doubled till the tip of 2021,” mentioned the Founder & CEO of Indonesia’s health software.
Despite the fact that it was only launched about three weeks ago, the health software CEO claims that the fundraising app has been downloaded by about 500 individuals on the Play Store and has established partnerships with six hospitals in various areas throughout Indonesia. The hope is that if the number of downloads reaches 5,000, they will be able to officially launch this utility.
OpenGov Asia reported that despite being the world’s fourth most populous country, Indonesia suffers from a significant shortage of doctors. According to World Health Organisation statistics from 2021, Indonesia had a ratio of 2.1 doctors per 10,000 patients – far below the recommended 1:600 doctor-patient ratio. The most recent accessible figure may be relatively old but the situation on the ground has not changed significantly.
Many Indonesians avoid or postpone medical treatment due to a lack of knowledge, time, or, in the case of low-income and rural residents, affordability and access to healthcare resources. Because of Indonesia’s rapid adoption of the internet and social media platforms over the last decade, many of these limitations have been addressed. People in Indonesia, eventually, will not have to worry about any medical needs because such health-tech platforms have the potential to provide all-encompassing digital health services.
In Indonesia, digital health solutions have found a captive audience. The country’s large, young, and technologically savvy population has already used technology to solve problems in the transportation, travel booking, and commerce sectors. As the country’s population grows and more people gain access to the internet and smartphones, the market for digital solutions in Indonesia will grow.
