February 24, 2024

We are creating some awesome events for you. Kindly bear with us.

Indonesia to Boost Postal Service Digitalisation

Gunawan Hutagalung, Postal Director of the Directorate General of Post and Information Administration of the Ministry of Communication and Information acknowledged that the present postal administration is still done traditionally. Therefore, he sees a need to promote postal digitalisation to encourage the postal sector’s transition so it can better serve the nation.

“Posts like the one mentioned by the Minister earlier must stay relevant in the industry. However, our current issue is that the business process has not been fully digitalised and is still utilising a traditional method,” he explained following the Inauguration of Primary High Leadership Officials in the Ministry of Communications and Informatics’ Ops Room in Central Jakarta.

Through policy facilitation, he will continue to enhance digital transformation for post throughout Indonesia. Furthermore, the Ministry of Communication and Information will build several digital platforms encouraging postal organisers to transform digitally for the benefit of postal operators.

“Digitally, online business has not yet reached its full potential. This is what we’re encouraged to do. Ditpos will soon complete projects concerning courier, postal, and financial inclusion concerns,” he stressed.

One of Indonesia’s Post services (Pos Indonesia) digitalisation efforts, in partnership with the Ministry of Communication and Informatics’ Directorate General of Post and Information Administration, is the Digitalisation of Universal Postal Services (LPU) in 2022.

Pos Indonesia employs barcodes for all LPU shipments circulating in Indonesia to measure the performance of the journey time of LPU shipments on Indonesian territory. Shipments, including postage stamps, can now be monitored via the website.

The barcode for domestic LPU shipments is affixed at the post office. LPU shipments that the country of origin has not assigned a barcode are placed at the International Processing Centre (IPC) in Jakarta as an import gateway.

Along with it, Pos Indonesia launched an update to the LPU postal mail delivery operation method. This counter application can determine the postage rates used while sending letters or postcards, among other things. The application is also integrated with the Customs Declaration System (CDS) application for exports to international destinations to ensure compliance with domestic and international requirements.

Meanwhile, Thailand’s Ministry of Digital Economy and Society (MDES) is implementing the Digital Post ID. By designating the Thai Post Office as a governing authority, the government agency is advancing to strengthen digital innovation infrastructure to convert the form of addressing information into a digital address, known as Digital Post ID.

The MDES oversees programmes aimed at improving Thailand’s delivery system, which has been dependent on five-digit postal codes for almost 40 years. The Digital Post ID makes it easy to locate people in Thailand by providing them with a digital 1post ID number that can be converted into their address coordinates down to the household level.

To make having a digital post ID more accessible, Post offices and logistics companies will eventually have QR code label printers that digitally affix a post ID to shipments or envelopes. Personal information will not be displayed on the address of the box or envelope, so both the recipient and sender may be guaranteed that their privacy will be respected.

Earlier in 2020, a similar efforts were made in Vietnam. Vpostcode, a nationwide postal address coding technology developed by Vietnam Post, is used in the country. It contains information on address codes and the locations and coordinates of over 23 million addresses.

Users can assign digital addresses to households using Vpostcode. The code consists of two parts: one of five national postal codes and two of seven open location codes that give address codes and positioning on the digital map platform. It has the potential to solve the challenges of finding medical addresses, fire prevention addresses, and service addresses on a digital map.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

Send this to a friend