Close to four months ago, everyone’s lives came to a standstill as the pandemic raced across the globe.
But one sector that had to do the heavy lifting during this crisis was the medical industry.
Unlike other industries that were not working or had slowed down during the pandemic, medical professionals, staff and related industries were working harder than ever to ensure the safety of mankind.
However, one big threat that they were also exposed to was the threat of a cyberattack. As the amount of stored data in the medical organisations rose exponentially, they became the prime targets of bad actors in the cyberspace.
With such high traffic and patient intakes, the hospitals lacked the effective processes and controls in place to detect, respond to, mitigate and recover from breaches and other security events.
This is where the Security Operations Centre (SOC) for cybersecurity engagements comes in.
Understanding the relevance of this topic in the current time, OpenGov Asia organised its latest Virtual Breakfast insight on 7 July 2020 to discuss how medical institutions can cope with the cyberthreats.
The event saw a full house with senior profiles from the IT departments of prominent hospitals and healthcare institutions in Singapore, Malaysia, Thailand and Philippines in attendance.
Mohit Sagar, Group Managing director and Editor-in-Chief at OpenGov Asia set the ball rolling by giving a background of why there is an urgent need to secure the sector from the bad cyber actors.
He illustrated this point with a video at the beginning of the session.
Mohit emphasized that the job of security officers in organisation has become even tougher in these uncertain times.
Both the organisational and the personal data is exposed to a real threat of being misused in today’s environment and the only way to stay safe is to collaborate efforts in the cybersecurity space.
He advised the delegates to have the right people around who can work together in collaboration.
After the opening session, Siang Tiong Yeo, General Manager, SEA for Kaspersky shared their learning on keeping data secure in the healthcare environment.
Siang Tiong began by saying that in today’s era information is power. And a lot of us might not realise it but health care is the greatest data trove today.
The healthcare industry is completely focused on saving lives and that keeping their data secure is slightly lower in their priority.
Cybercriminals have taken full advantage of this. The recent trends of cyberattacks in the healthcare domain provide good evidence for this.
Siang Tiong shared that in the past few months the frequency of data breaches, Cyberespionage, identity theft, etc. have shot up.
He also observed that the recent cyber-attacks have evolved overtime and become more sophisticated.
Additionally, as hospitals and healthcare institutions are becoming increasingly interconnected, the surface area for attacks is also expanding exponentially.
Siang Tiong concluded by advising the delegates to be prepared in advance for the next cyber-attack. He explained that to be prepared means having the right people, processes and technology to safeguard the organisation from the bad actors.
Siang Tiong’s presentation was followed by a presentation by Gagandeep Singh, Group Chief information Security officer at IHH Healthcare Berhad.
Gagandeep began by talking about his own viewpoint of a SOC and the various objectives it should serve. He emphasised 4 key aspects:
- Traditional ways of keeping logs and rules is now outdated
- Monitoring network traffic and analysing is imperative
- Skilled resources are the most important asset
- Following compliance is vital
He then summarised by saying that there is a need for SOC to mature and constantly update itself with current developments.
As the new channels of attack (Phishing and DNS etc) evolve, the SOC needs to be updated accordingly.
After Gagandeep’s insightful sharing the session moved into an interactive polling session.
On the question of primary cybersecurity concerns, there was a split audience between ransomware attacks (29%) and insider threats (29%).
One delegates, a senior executive from a Thailand, shared that he voted for ransomware as the primary cybersecurity concern as it helps hackers earn quick money. Thus, they are more actively planning these kinds of attacks.
On the next question on how you stay ahead of security updates, the majority were inclined towards threat intelligence report subscriptions (52%).
The Director for Global Research & Analysis Team – APAC, Kaspersky shared his thoughts from a security research perspective. He believes that of all the other options, intelligence reports are the only one that will help organisations stay ahead as it is knowledge shared though private channels.
The drawback with other (open) resources is that even the bad actors have access to it and they are constantly improving from that knowledge.
On the final question of proactively preventing cybersecurity attack, the participants we divided between threat intelligence (35%) and security assessment services (35%).
A senior delegate from Singapore shared that he voted for threat intelligence as it helps an organisation stay a step ahead of the bad attackers and be prepared.
The session concluded with closing remarks from Siang Tiong where he shared some of the tools from Kaspersky that help organisations protect themselves from cyber-attacks. He advised the delegates to stay ahead by meticulous monitoring and accurate detection.
Four White Papers have been published by the Global Digital Health Partnership (GDHP) of over 30 nations including Australia detailing what GDHP member countries are doing to deliver digital health services and improve patient health outcomes.
The GDHP is currently chaired by India. The Joint Secretary, Ministry of Health and Family Welfare, Government of India is the GDHP Secretariat Lead.
The Joint Secretary stated that sharing digital health information is now more important than ever as individual nations and the global community respond to the challenges of the COVID-19 pandemic.
The White Papers will provide both participant and non-participant countries and territories with guidance on the key digital health enablers that can lead in improving the health and well-being of citizens at national and sub-national levels through the best use of evidence-based digital technologies, the Australian Digital Health Agency press release notes.
The reports provide insights, guidance and information on cutting edge digital innovation for digital health workers, governments and organisations providing digital health services, and the communities they serve across the globe.
They are a valuable source of information that provides a catalyst for positive change, with insights and international comparisons of our digital health systems with countries around the world.
One key trend of GDHP members’ digital health systems are efforts to empower citizens to have greater involvement in the management of their healthcare.
This is evidenced in Australia in statistics published by the Australian Digital Health Agency which show consumers are uploading and viewing more of their My Health Record documents.
The Chief Medical Adviser at the Agency and Chair of the Evidence and Evaluation workstream for the GDHP, Clinical Professor noted that the Agency had supported and led the development of the White Papers over the past year, working with more than 30 countries from around the world.
“International collaboration is critical to improving health outcomes for all,” she said. “Many countries and territories are still at the beginning of their digital health journey, so providing insights in key areas of common interest through our GDHP participation is fundamentally beneficial and supports our goals to improve health and well-being for people.”
The COVID-19 pandemic has highlighted the importance of international engagement, and the critical role that digital health technologies play in ensuring that people have access to their healthcare providers and services. Digital health has never been more important.
The Chief Medical Adviser highlighted Australia’s role in establishing the GDHP as the inaugural Chair of the partnership and host of its first summit in early 2018.
Since then the GDHP has benefitted from the opportunity to share valuable insights on digital health service delivery for citizens that have been informed by the cutting-edge work of GDHP participants around the world.
The National Coordinator for Health IT, US Department of Health and Human Services stated that “sharing information using health data standards for interoperability is necessary to advance public health reporting and research which are key parts of an evidence-driven response to pandemics.”
Now, more than ever, increasing collaboration and sharing best practices around the world, not just within countries and territories, is critical to advance interoperability together globally.
The Executive Vice President, Engagement and Marketing, Canada Health Infoway and Chair Clinical and Consumer Engagement workstream noted that over the last decade there has been a universal shift in thinking; one where there was little to no support for providing citizens with access to their information, to present day, where efforts to provide citizens access to information equitably and securely are being accelerated.
As governments around the world grapple with this new reality and citizens in many jurisdictions are asked to remain home for public health, it has never been more critical for citizens to access their health information remotely: wherever and whenever it’s needed.
The four GDHP White Papers are:
- Advancing Interoperability Together Globally
- Citizen Access to Digital Health
- Benefits Realisation: Sharing insights
- Foundational Capabilities Framework & Assessment
OpenGov Asia hosted its third installment of its Virtual Breakfast Insight: Powering Smarter Data and Resilient Government with Advanced Analytics on 29th July 2020.
This audience comprised of senior digital executives from the Indonesian public sector. The session once again witnessed a 100% turnout with delegates from 16 different government agencies in attendance.
The session was opened by Mohit Sagar, Group Managing Director and Editor- in- Chief at OpenGov Asia.
Mohit shared that the whole world came to a sudden shut down when the COVID – 19 hit us. Everyone was shocked and scared by the magnitude of its impact. However, governments didn’t get a chance to slow down.
In fact, they were the ones who kept nations going by ensuring all necessary services were provided as uninterrupted as possible.
During this process governments collected a lot of data about their citizens’ needs and requirements.
Mohit emphasised that it is imperative for the governments to extract relevant insights from this data to identify services that are more in demand than others and how to provide them.
Times like these, he stressed, require strong leadership. Leaders who can recover and respond to the current crisis and also plan for a better future.
He concluded his presentation by highlighting the importance of working with the right partners (both internal and external) who can help recognise the opportunity amid crisis and make the best of it.
Joseph Musolino, Global Sales & Strategy Consultant, Fraud and Security Intelligence for SAS shared his insights with the audience.
He began by sharing an interesting stat that 61% of the organisations in the last year picked Machine Learning and AI as the most significant tools for the next year.
Joseph then elaborated on the numerous challenges that organisations face in making AI and Analytics a part of their current working paradigm.
He then expounded on the various SAS Analytical capabilities that can help agencies and organisations overcome the afore mentioned challenges and adapt analytics tools quickly.
To validate this, he shared actual examples of the various areas where governments are deploying analytics in serving citizens better: customs, healthcare, taxation and judicial issues.
Dr. Ian Opperman, Chief Executive Officer and Chief Data Scientist, the New South Wales Data Centre took over to share his learnings on Data sharing during COVID-19.
He began by highlighting privacy concerns as the major issue when it comes to sharing data, especially between government organisations.
Ian further emphasised the importance of source and context in which the data is being analysed, i.e. data from open source or in a closed and controlled environment.
He shared an actual example of how his agency gained insights from open data sources during the COVID-19 pandemic.
Ian also shared how powerful and useful insights were, if carefully extracted from various open data sources and shared with various concerned parties.
After Dr. Opperman’s presentation the session went into a more interactive time with the polling questions addressed to the audience.
On the question of the biggest impact of the COVID-19 had had on an organisation, a majority of the audience voted for increased demand for services with rising expectations from citizens (45%). Another major section voted for disrupted sectors looking to the government to provide innovative policies and processes (35%).
A senior executive from the Ministry of Health shared that there has been an increased demand from the government to transform digitally and serve citizens better. So the major focus and challenged has been digital transformation of the government.
On the next question of how the pandemic has changed the functioning of agencies / departments, delegates responded with several interesting reflections.
Pertinent to the topic of discussion, a majority of the audience were of the view that they have become dependent on data and analytics to make decisions (40%).
A delegate from the Ministry of Finance shared that he voted for the above option as a result of what he has personally experiences.
He elaborated that he is heavily involved in policy development to overcome the challenges during COVID-19. In so doing, he has realised that data is of paramount importance when it comes to making well informed decisions. And analytics is a powerful tool for drawing useful insights from data.
On the question, “have advanced analytics and AI become a higher priority for your organisation as a result of the COVID-19 pandemic”, the audience was equally split between strongly agree (45%) and agree (45%).
A delegate from the Ministry of Education and Culture shared that there is an urgent need to make analytical tools a higher priority. During critical times like a pandemic, making the right choice of what is best for the citizens and students can be hard. Analytics can play a vital role in evaluating the various options and choosing the best out of them.
The session concluded with closing remarks by Febrianto Sibaro. He expressed his gratitude towards the delegates for attending the event and sharing their insights.
The delegates acknowledged that they gained a lot more information about data analytics and how it can improve their day to day workings in serving citizens better
The Australian Government recently announced that it is investing AU$18.8 million to supercharge the discovery of better treatments for cancer, epilepsy, stroke, paralysis, Irritable Bowel Syndrome, brain injuries, back pain and chronic middle ear disease.
Under round three of the Government’s AU$45 million BioMedTech Horizons (BMTH) program, 21 very promising projects will receive funding to help unlock some of the key health challenges facing the medical community today.
Successful applicants will use the funding to develop medical devices – including wearable devices – telehealth and telemedicine, and digitally-enabled personalised medicine.
The Government is supporting Australia’s world-class biomedical and medical technology sector for the benefit of all Australians while creating new jobs, growing expertise and building sustainable export markets.
Victoria-based Seer will receive AU$1 million to develop a real-time seizure forecasting system, through mobile and wearable monitoring, to empower people with epilepsy to regain control of their condition.
This project has great potential to save lives and improve the lives of people with epilepsy and their families.
Other projects include a 3D bioprinting system for regenerating skin and developing a smart brain biopsy needle for faster, safer neurosurgery.
The Australian Government provides funding for the BioMedTech Horizons program through its AU$20 billion Medical Research Future Fund (MRFF), while the industry is backing these projects by matching contributions to the tune of AU$21.3 million.
The MRFF is a key pillar of Australia’s long term national health plan to build the world’s best health system.
MTPConnect, a not-for-profit organisation driving innovation, productivity and competitiveness in the medical technologies, biotechnologies and pharmaceuticals sector, delivers BioMedTech Horizons on behalf of the Australian Government.
The table below details the projects slated to receive funding for their innovations and research.
The New Zealand government has launched a set of standards designed to act as a guideline for government agencies on how to use algorithms.
The new Algorithm Charter is the first of its type. According to New Zealand’s Minister of Statistics, the charter will help to improve data transparency and accountability.
The Algorithm charter for Aotearoa New Zealand demonstrates a commitment to ensuring New Zealanders have confidence in how government agencies use algorithms. The charter is one of many ways that government demonstrates transparency and accountability in the use of data.
This is most notably observed when algorithms are being used to process and interpret large amounts of data.
Using algorithms for data analysation and decision making is a risky task. The charter will help determine whether the algorithms are being used in a fair, ethical, and transparent way.
So far, 21 agencies have signed the charter. This includes the Department of corrections, Ministry of Education and the ministry for the environment.
In it, departments pledge to be publicly transparent about how decision-making is driven by algorithms, including giving “plain English” explanations; to make available information about the processes used and how data is stored unless forbidden by law
By signing the charter these agencies have agreed to commit a range of measures such as explaining how decisions are informed by the algorithms; making sure data is fit for purpose by managing and identifying biases, ensuring that privacy, ethics and human rights are maintained.
The development of the charter was recommended by the New Zealand government chief data steward and chief digital officer who said that safe and effective use of operational algorithms required more attention and greater consistency across the New Zealand government.
The recommendation was presented after a call made to the New Zealand government about how the government agencies were using algorithms to analyse data.
There were claims that the New Zealand government agencies were potentially using citizen data collected through the country’s visa application process.
This was done to determine those who were breeching their visa conditions by filtering people based on their age, ethnicity, and gender.
A former New Zealand Immigration minister originally rejected the idea, stating that immigration looks at a range of issues such as those who have made and have had rejected multiple visa applications.
He said that it looks at people who place the greatest burden on the health system, people who place the greatest burden on the criminal justice system and uses that data to prioritise those people.
It is important that the integrity of New Zealand’s immigration system is protected and that that immigration resources are used as effectively as possible.
Departments committed to the charter included New Zealand’s accident compensation scheme – which was criticised in 2017 for using algorithms to detect fraud among those on its books – and the corrections agency, which has deployed algorithms to determine an inmate’s risk of reoffending. The immigration agency, found in March to be profiling applicants by algorithm, is also a signatory.
The New Zealand government added that the algorithm charter would evolve and will be reviewed next in 12 months to make sure that it has achieved its intended purpose without creating unnecessary burden or halting progress.
Agencies must also consider te ao Māori, or Indigenous, worldviews on data collection and consult with groups affected by their equations. In New Zealand, Māori are disproportionately represented in the justice and prison system.
In its endeavour to explore and understand how governments around the world are tackling the pandemic, OpenGov Asia organised another Virtual Breakfast Insight.
The session was held on 24th July 2020 with public sector agencies in Singapore to understand how the have adapted to these unexpected times.
Singapore’s government has been driving the adoption of digital and smart technologies throughout the city state as a part of its Smart Nation initiative well before COVID-19 hit the world.
Keeping up with the trend of the series, the session saw a 100% from public sector executives in Singapore.
The session was opened by Mohit Sagar, Group Managing Director and Editor-in-Chief, OpenGov Asia.
Mohit emphasised the critical role that governments are playing at this point and the enormous amount of data they are producing in this process.
In the digital era, data is unequivocally the new currency; so, it is very important to understand how this data is managed.
Apart from responding to the current situation and recovering from it, governments also have to plan for a secure future.
Mohit advised the audience to also look at the opportunity in crises and collaborate with partners who have a similar vison, who are adding value to their organisations.
After the opening, Remco den Heijer, Vice President, ASEAN, SAS, addressed the audience. He began by briefly introducing his organisation and its mission of improving lives by making better decisions.
Better decision making is done by providing organisations with software that helps manage their Data and Analytics.
Remco shared interesting examples of ways data and real time analytics stream helped governments and public to stay updated with the developments in the world during the last 4 months.
As per his observation, he felt that governments all around the world are tackling the COVID 19 pandemic in a phased approach that rested on 3 basic pillars:
He concluded by highlighting the vital role of Data and Analytics tools in helping governments reimagine the world post the pandemic and emerge stronger and better able to meet the needs of our citizens.
Joseph Musolino, Global Sales and Strategy Consultant, Fraud Security Intelligence, SAS then shared his insights.
He appreciated countries like Singapore that are at a relatively mature stage in their digital transformation journey. For these countries, adopting AI and Analytics is not the challenge. For them the challenge is to deploy it fast and make it more effective.
Joseph opined that the focus for these countries should now be to take AI and Analytics to enterprises and make it faster and easier to deploy.
He highlighted some of the areas where governments are currently deploying advance analytics to strengthen their delivery mechanisms.
They include – Customs, Pandemics, Medical, Taxation and Judicial systems.
In order to give the audience a detailed understanding of how exactly the theory plays out, he demonstrated real life situations where analytics helped government serve citizens better.
He concluded by informing the delegates about their new platform which is a step forward into the next-gen analytics.
After these rich insights, Jeanne Holm, Chief Data Officer and Senior Technology advisor to the mayor of City of Los Angeles took the virtual stage.
Jeanne shared first-hand account of how governments can use predictive data analytics during critical times and also for operations in general.
She explained that that the administration in LA is using advance analytics for two major purposes.
- observing data real time for city management
- predictive analytics that echoes with the before mentioned recovery and to reimagine the city
The LA mayor’s office uses integrated data sets from different sources to have an overall view and make better informed decisions.
Communication of this information to the people is also a major priority of the office and they utilise technology to enable that.
Jeanne shared some of the technology driven initiatives by the LA government that are serving people better during the pandemic hit and in the future. They are:
- Angeleno App: This app is a single way that allows people to access any city service and make e- payment for it.
- Shake Alert LA: This is a warning system that helps send out e- signals out quickly during an earthquake and also informs them of the magnitude and intensity of it.
- Augmented reality public parks games: that let LA residents, especially younger kids visit zoos and park virtually and learn from them while being safe.
- Predicting what we breath: This is a program that uses machine learning to understand urban air quality using satellite and ground data.
- Autonomous piloting on slow streets: This program enables safe autopiloting on certain streets that have less traffic. This is determined from real time satellite and ground data.
- Data Science federation: Open Data and Technology is a team sport. It is important that all the people in this eco system are working towards the same goals. This is exactly what this federation does, collaborates governments and educational institutions working on technology.
After Jeanne’s presentation the session took a more interactive form with the polling questions for the audience.
On the question of how the COVID-19 pandemic changed the way their department/agency functions, major part of the audience voted for “more reliant on social/communication technology” (42%).
On the next question of which of the capabilities will be most useful if a situation like COVID-19 occurred in the future, a majority of participants voted for “better understanding of critical operational processes and human capital required to keep government and healthcare operations running during the lockdown” (52%).
The session also featured a demonstration of a SAS knowledge management solution that stores and catalogues information about the analytical assets of an organisation.
This demonstration helped the audience better understand how easy and useful it is to actually use these applications and the ways in which it can make their functioning more effective.
To give a context to solution demonstration, Mohit put up few questions for the audience which brought out some interesting findings.
On the question of what the typical challenge in is starting a data science project, the audience were split between “lack of understanding on the available data asset” (31%) and “lack of collaborative environment to support team effort” (36%).
The chief data officer from a government agency reflected that technology is rarely an issue when it comes to implementing data science projects. The challenge is more to do with the organisation culture. Traditionally, people look at data as a mere record that needs to be stored. They do not understand that effective data management can help them solve several their routine problems.
There is an urgent need to make data literacy a part the organisation’s culture and make people realise the potential of data.
The session concluded with closing remarks by Joseph. He expressed gratitude to all the attendees and for them sharing their thoughts and experiences.
The well aligned content throughout the session will go a long way to encourage the delegates to utilise Data and Analytics in their workings.
The HKUST-Sino One Million Dollar Entrepreneurship Competition 2020 has recorded a record-high number of participating teams at its 10th anniversary this year.
Three winning teams comprising students, faculty and alumni of the Hong Kong University of Science and Technology (HKUST) will compete with finalists from seven other regions, including Macau, Beijing, Guangzhou, Shenzhen, Foshan, Zhongshan and the Yangtze River Delta, in the Grand Final to be held later in 2020.
Hosted online for the first time as a result of the COVID-19 pandemic, the competition this year attracted 151 participating teams – 29% more than the previous year and the highest in a decade.
To enhance participation and diversity, HKUST provided an online matching platform for its member to seek partners outside of the University.
The University also introduced the “Best Video Award” this year, drawing over 2,000 voters to select what they considered the best pitching video. Presentation of the finalists was also online for the first time.
This year’s champion was “SPES Tech Limited” – a biotech start-up that won both the President Award and the GF Innovation Award for its proprietary photosensitive hydrogel.
The hydrogel has good tissue-like properties to simulate in-vivo cell environment, creating more physiologically relevant models for biomedical studies.
Using advanced genetic engineering and light-sensing technology, the new hydrogel created by the team offers a more flexible and accurate testing environment than its counterpart derived from animal sources.
The company is the alumni of a global tech giant Merck’s China Accelerator and the incubatee of HKSTP Incu-Bio Program.
PhoMedics Limited, the winner of the Gold Award (first runner-up), developed a technology called computational high-throughput autofluorescence microscopy with pattern illumination (CHAMP).
This allows a surgeon to check during a cancer surgery whether the patient’s cancer cells are cleanly eradicated.
Checking during surgery greatly minimizes the chance of requiring a second operation.
The technology is now undergoing a clinical trial at the Queen Mary Hospital and will soon be trialled at the Prince of Wales Hospital as well.
Meanwhile, the Silver award winner was LunaLearn Ltd. Their team developed a mobile application that offers scientific guidance on the milestones of a baby’s development from birth to 36 months. The team also designs corresponding toys at different stages to encourage quality interaction between parents and infants.
The Associate Director (Innovation) at Sino Group stated that the firm takes a holistic approach to innovation aimed at supporting Hong Kong’s growth into an international technology hub.
Despite challenges brought about by the COVID-19 pandemic, the teams have gone above and beyond, demonstrated resilience and given their best shots, he said.
The research and applications of the winning teams have showcased how technology can improve lives and the importance of imagining possibilities, especially in the healthcare industry.
The Director of HKUST’s Entrepreneurship Center stated that the university and the Entrepreneurship Center will continue to provide teams with opportunities, platforms and resources to turn their creative ideas into practical technologies that have societal and commercial impacts.
Hong Kong’s Smart Government Innovation Lab has managed to sustain the release of new and relevant innovations despite a tumultuous economic landscape across the world.
Recently they announced a new Intelligent Face Mask that is now ready to be acquired by companies and institutions.
The intelligent face mask will come with replaceable N95 grade (or other grade) filters, active UV disinfection feature with self-cleaning filter function, multi modes of operations, support Bluetooth with APP to manage real-time temperature, wearing belt status and location tracking of wearing person.
Details of the solution are as follows:
- Reference dimensions: 15 x 13.3 x 10.4 cm.
- Reference weight: less than 50 grams.
- Disinfection modes include replaceable N95-grade filters, UV disinfection feature.
- 2 disinfection modes: normal protection (last > 16 hours per charging) and enhanced protection (> 8 hours), with rechargeable built-in battery
- APP connection to manage the status of real-time temperature, wearing belt status, geographical location tracking to track alarm and predict any individual with potential health risk, and warning signals can be automatically sent to control centre for public health control measures quickly and accurately through big-data communications.
The solution was designed to be used across several areas including City Management, Commerce and Industry, Employment and Labour, Environment, Housing, Recreation and Culture as well as Transport.
The intelligent face mask employs Artificial Intelligence (AI), Internet of Things (IoT) and Mobile Technologies.
The mask is able to proactively clean itself using the intelligent management of the wearing person’s health status.
Some cases include:
- Front-end staff which needs in-person interactions – it helps to protect and actively disinfect while monitoring his/her tracking within the department to trace automatically and sterilize the routes specifically
- Personnel who works both outdoors and in mobility modes – to provide extra protection and tracking inside and outside within HK
- It can be equipped for those activities like HKTDC exhibitions or shows where massive numbers of persons need to be properly monitored
- Those persons who are under quarantine tracking – It is used to trace, protect and disinfect all in one device. Alert back to control centre if the person turns in worse health status or stay away from quarantine apartment locations.
About the Smart Government Innovation Lab
In 2018, the Government established the Smart Government Innovation Lab to explore hi-tech products such as AI and relevant technologies, including machine learning, big data analytics, cognitive systems and intelligent agent, as well as blockchain and robotics from firms, especially local start-ups.
The Lab is always on the lookout for innovation and technology (I&T) solutions that are conducive to enhancing public services or their operational effectiveness.
I&T suppliers are encouraged to regularly visit the Lab’s website to check on the current business and operational needs in public service delivery and propose innovative solutions or product suggestions to address them.