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Disabled people continue to be disadvantaged by their limited ability to engage with digital and online services, according to a new report: Digital inclusion user insights – Disabled people. The Department of Internal Affairs (DIA) estimates that around 20% of all New Zealanders are digitally excluded. This essentially means that this community does not have the skills or access needed to participate in the online world.

The purpose of this research was to understand the perceptions and feelings about digital inclusion from people with disabilities as they go about their daily lives. The goal was to understand the key pain points for individuals, what they liked about the current system and what improvements could be made to ensure a more equitable digital environment for all.

For disabled people, one of the most vulnerable communities, this research highlights how the experience of engaging with digital services could be leaving disabled people behind, increasing the number of people who cannot easily and confidently use the internet and online services.

Adam Stapleton, Programme Delivery Manager, Digital Public Service branch at DIA said, “The report highlights issues that have impacted disabled people’s ability to easily and confidently use the internet and digital services. COVID-19 has exacerbated some of these issues and yet also produced an environment where new insights to improve digital inclusion can be embraced and used. This is a real opportunity to create traction.”

The research report gives disabled people a voice and outlines their lived experience in terms of being digitally enabled. It outlines 5 key findings which could help improve the design of websites and online services, making an impact on how disabled people experience the digital.

The report includes insights from disabled people and 5 recommendations for Government on how to increase digital inclusion.

  • a need to enforce or incentivise application of the Web Accessibility Standard
  • a call to increase the co-design of accessible, digital services
  • strong demand for digital skills training from within the disability community
  • demand from the disabled community for affordable access to digital tools and technology
  • a call to explore employment and post-employment support for the disabled community.

The findings highlight that vulnerable communities like those of the disabled people community will continue to be disadvantaged by their ability to engage or not engage with digital services. The report shows that government agencies can design and provide services differently to be more inclusive for disabled people.

Making digital inclusion a priority

In 2019, the New Zealand government laid out the Digital Inclusion Blueprint and Action Plan, a vision and roadmap working to ensure that all New Zealanders can participate in, contribute to and benefit from the digital world. The Blueprint sets out 4 roles for government in building a digitally included New Zealand: lead, connect, support and deliver.

That vision continues to come to life in the 2020 Digital Inclusion Action Plan which outlines the range of government activities underway and planned to make a more digitally inclusive New Zealand. For example, focusing on closing digital skills gaps for whānau (extended families and communities), iwi (Maori community or people) and small businesses to support them in being able to better engage digitally. Another key part of the work is the user experience research work — a series of 7 user experience reports to understand the perceptions and feelings about digital inclusion.

The goal is to understand the key pain points for individuals of vulnerable communities. What they liked about the current online environment, what they do not, and what improvements could be made to make it a more equitable digital environment.

These reports are more than words on a page. These reports will be used to inform, advise and help people in government and the community who design and provide services so that they can be more inclusive for disabled people.

“Closing the digital divide is something we all need to work together on. Reading the report, consider how to use the findings applied to ongoing or new digital strategies is going to be key to creating the traction needed for disabled people to get the benefits of the internet, connectivity and connection,” confirmed Adam Stapleton, Programme Delivery Manager, Digital Public Service branch at DIA.

The Government Communications Security Bureau’s (GCSB) National Cyber Security Centre (NCSC) helps government agencies and organisations of national significance protect and defend their information systems against cyber-borne threats that are typically beyond the capability of commercially available products and services.

The NCSC works closely with CERT NZ (Computer Emergency Response Team) to provide guidance and help on cyber threats. CERT NZ helps business, organisations and individuals wanting prevention and mitigation advice on online security issues that do not require the NCSC’s specialist skills and knowledge to respond to. It has primary responsibility for cyber threat reporting and a coordination role in threat response.

With elections over, the NZ government can resume business which is good news for tech. NZ Cert, the government entity that tracks cyber breaches, feels that the economic growth policy takes a leaf out of the Singapore playbook, with a focus on industry transformation.

During the first lockdown, cabinet refocused their industry policy on specific sectors that were well-positioned for and would benefit from a high-intensity and high-investment strategy – digital tech, advanced manufacturing and sections of food and fibre. These sectors were considered sectors that had the potential to become highly productive and internationally competitive.

The Digital Technology Industry Transformation Plan (ITP) has been gotten off to a solid start. The ITPs provide a framework to proactively and collaboratively drive change with the government that would encourage and drive the growth of the tech sector.

Collaborative workstreams are exploring education pathways to accelerate the development of local skills. Changes in procurement approaches to stimulate the local tech sector have been put in place and the government is looking to get a better understanding of tech export successes. Work on the advanced manufacturing ITP has also started and this should be beneficial to the high-tech manufacturing and biotechnology parts of the tech sector. The government has also significantly worked on the development of a national AI strategy and data-driven innovation.

All of this in an effort to develop a robust narrative for a strong tech story for New Zealand.

As has been happening across the globe, COVID has dramatically increased New Zealand’s reliance on digital devices and the internet. Yet, NZTech Chief Executive Graeme Muller said CERT NZ research indicated that New Zealanders are not adjusting their behaviours around cybersecurity fast enough.

The research found 87%  of the country’s respondents acknowledge security of their personal information online is important but 40% say safeguarding their information is inconvenient. About a third do not regularly check the privacy settings on their social media accounts and the same number do not use two-factor authentication when logging into an online account. Even with increasing news reports about security issues such as ransomware, identity theft and hacks, people still do not think it will happen to them or their business, Muller says.

He quoted a recent global analysis of hacks and data breaches that estimated it would cost three million dollars on average for a company to recover from a successful hack. For the average New Zealand company, this could be disastrous, so business owners need to take cybersecurity seriously.

Similarly, consequences from breach of personal data, identity theft, ransomware, fraud and direct monetary loss could be significant. According to CERT NZ’s quarterly data, thousands of Kiwis are subject to cyber blackmail and fraud every year due to their complacency around simple security measures.

CERT NZ ran its Cyber Smart Week 2020 campaign from October 19 – 23, 2020. The main goal of the initiative is to increase the cyber resilience of New Zealanders making them, and the nation, less vulnerable to cyber attacks.

The Commerce Commission has published its first set of final decisions on the input methodologies that will apply to fibre fixed-line access services.

“Our input methodologies are designed to incentivise fibre providers to innovate, invest, and improve their efficiency so that consumers receive high quality and affordable broadband services,” said Telecommunications Commissioner Tristan Gilbertson.

The decision covers core areas including cost allocation, capital expenditure, returns to investors and quality – with a further decision to follow on the Commission’s approach to the financial loss asset on 3 November 2020.

As with other regulated sectors, the input methodologies are designed to give fibre providers upfront certainty on the regulatory rules, processes and requirements that will be applied to their businesses, while also counterbalancing their incentives to maximise profits at the expense of consumers.

The Commission will now move into the second and final stage of the process for fibre regulation where it will use the input methodologies framework to set detailed regulatory requirements for each of the regulated fibre networks.

For Chorus, regulation will take the form of a revenue cap that ultimately constrains the price consumers pay for broadband. The regulation will also set the minimum quality standards Chorus must deliver, including customer service, service availability and network performance.

Chorus and the other local fibre companies will also be required to publicly disclose information about their performance, including profits, quality of service and expenditure. This will enable stakeholders, including consumers, to gauge how effectively the regulatory regime is promoting the long-term benefit of end-users.

The Government’s Ultra-Fast Broadband (UFB) initiative was launched in 2009 and now aims to achieve fibre-to-the-premises to 87% of the population (including 1% private fibre) by 2022.

Rural areas of New Zealand are covered by the separate Rural Broadband Initiative which improves broadband coverage to premises in rural New Zealand where it would not be commercially cost-effective to build UFB networks.

The Government’s Crown Infrastructure Partners contracted with four companies through to 2020 to build these fibre networks: Chorus and three local fibre companies (LFCs) – Northpower Fibre, Ultrafast Fibre and Enable Networks.

In November 2018, Parliament amended the Telecommunications Act to require the Commission to develop and implement a new regulatory regime for these fibre providers. The regime will be implemented from the beginning of 2022.

The regime first aims to determine input methodologies. These are the rules, requirements and processes underpinning the regulation. The draft decisions were published in November 2019. This paper sets out the final decisions on what the input methodologies will look like.

Because of the importance of input methodologies, the Act provides for affected parties who submitted during this process to ask the High Court to undertake a merits review of the determinations.

The Commission will use the input methodologies to set the maximum revenue that Chorus can earn from their customers and the minimum quality standards it must meet. This is referred to as price-quality regulation. Additionally, all four fibre network providers will be required to publicly disclose information on their performance, such as on their profitability, revenue, and capital expenditure. This is referred to as information disclosure regulation and is intended to shed a light on their performance for stakeholders and consumers.

Alongside this work, the Commission is also creating safeguards to protect consumers as New Zealand transitions away from the copper phone and broadband network. These safeguards include that fibre is available to be installed at no cost to consumers before Chorus can choose to stop supplying copper services in neighbourhoods.

The Commission is also working on a code so vulnerable consumers have an appropriate way of contacting 111 in the event of a power cut. This is because fibre landlines rely on power in the home and may not work during a power outage.

The final copper withdrawal code will be released in December 2020. The 111 contact code will be released in November 2020. wants to use data more efficiently and effectively to make better choices and provide quick, effortless and smart services to New Zealanders across the entire government spectrum. Improving data content standardisation practices among government organisations will mean that the government is better able to meet the growing expectations of New Zealanders.

Data collected across government has not been designed consistently or managed with all-of-government needs in mind. This means when an attempt is made to share data (for multiple reasons and only where permitted and safe to do so) it can be very difficult to do.

Data content standardisation aims to provide a reliable and consistent basis for the New Zealand data system to maximise the value of data, create a more complete view to inform government policy and investment decisions and enable information sharing and reconciling the data faster and more efficiently.

As the functional lead for data, the Government Chief Data Steward (GCDS) is working across government to co-design, develop, and implement short data content standardisation, tapping into specialised expertise. The GCDS has the authority to set mandatory requirements across government.

Once approved, data content requirements are mandatory for New Zealand government organisations that share electronic data containing the data concept in the data content standard. (Government organisations refers to the State sector Public Service departments and departmental organisations as specified in schedules 1 and 1A of the State Sector Act 1988.)

The government data content standardisation design process also provides opportunities to improve connections across government organisations and increase knowledge about common data problems.

One area that they have made significant strides and progress is in digitising maps. Over the past 150 years, many geological maps of all parts of New Zealand have been made – and most of these maps online can be accessed online thanks to work by GNS Science. For the past 10 years, the team there has been consistently digitising its national archive of historic geological maps.

The geological map archive is one of eight Nationally Significant Collections and Databases cared for by GNS Science, including GNS Science, Web maps, and Nationally Significant Collections and Databases.

Digitising and cataloguing the maps makes them discoverable and accessible. Along with the datasets and GIS layers covering a spectrum of New Zealand geoscience, harvestable metadata means GNS Science can connect to and automatically update Moreover, this allows precious historic paper maps themselves to be better preserved.

By making the data more discoverable, even more people and organisations will be able to access and use these data. Currently, GNS Science data are used by local and central governments, researchers within New Zealand and internationally, utility, construction, insurance and exploration industry and more.

Have you noticed how your smartphone knows which way you’re facing when you are looking at a map? That’s because a digital compass using geomagnetic data is working together with GPS, accelerometers and a gyroscope. Digital compasses use global geomagnetic data to compute direction and they are now commonly embedded into consumer devices such as mobile phones.

The New Zealand Geomagnetic Database is hosted by GNS Science. The Database documents the short-term and long-term fluctuations in the Earth’s regional magnetic field from observations collected every second from observatories at Eyrewell, north-west of Christchurch, Scott Base in Antarctica and Apia, Samoa. Data from these observatories are sent to INTERMAGNET, an international organisation that archives and disseminates magnetic observatory data for applications such as digital compass calibration.

University of Waikato associate professors Māui Hudson, Tahu Kukutai, and Te Taka Keegan have secured funding to pursue new research, Tikanga in Technology: Indigenous approaches to transforming data ecosystems.

The team from the University of Waikato were granted $6m funding over four years in the latest Ministry of Business, Innovation and Employment (MBIE) Endeavour Fund round. The programme that aims to explore Māori approaches to collective privacy, benefit and governance in a digital environment. The research aims to help increase the benefits to Māori and also reduce data harm.

The indigenous approaches to transforming data ecosystems programme will focus on how Tikanga Māori (customary protocols) and Mātauranga Māori (Indigenous knowledge) can help the shape digital landscape in New Zealand and Māori influence on and its relationship to it. The work will explore how Māori Customary Protocols and Mātauranga Indigenous Knowledge inform the construction of digital identities and create a better understanding of relational responsibilities to data.

The team of researchers will explore tools and processes that can help IT workers understand and incorporate Indigenous perspectives when working on data sets, not only in terms of storage and data processing but also in the creation of algorithms that have the potential for bias. The team’s research will move beyond current efforts to reduce bias in algorithms and explore what it means to ‘decolonise’ algorithms that adversely affect Māori communities.

A founding member of Te Mana Raraunga Māori Data Sovereignty Network and the Global Indigenous Data Alliance alongside Kukutai, Hudson (Whakatohea, Ngā Ruahine, Te Māhurehure) says recent innovations in digital technologies are a double-edged sword for Indigenous peoples.

“Rapid advances in data linkage create a vast potential for improved wellbeing as well as major risks for group exploitation so we need a profoundly different approach to individual data rights and protection – one that recognises collective identities,” says Hudson.

“Our project will look at the tools, processes and mechanisms we can offer the community of developers to enable ethical use and to generate more equitable outcomes for Māori.”

The researchers hope their findings will uncover indigenous perspectives about data management, that can be used to guide data collection, storage, processing and remove unfavourable predispositions from algorithms and programmes.

With research spanning a broad range of population topics from Kiwi demography and census methods to the impacts of colonisation on Indigenous health, Kukutai (Ngāti Tiipa, Ngāti Kinohaku, Te Aupōuri) brings a wealth of knowledge to the programme. She feels it’s more critical now than ever to address the issue of Māori data sovereignty.

“Tikanga in Technology includes projects co-designed with Māori communities, which allows us to help build flax roots data capability and do research that meets their priorities and aspirations,” Kukutai was quoted as saying.

Winner of the Prime Minister’s Supreme Award for Excellence in Tertiary Teaching and an authority on Māori language technologies, Keegan (Waikato-Maniapoto, Ngāti Porou, Ngāti Whakaaue) is looking forward to bringing his experience and passion to the research. Research that would help indigenous perspectives to shape technology, particularly artificial intelligence.

The programme also links Mātauranga Māori and data science and has strong support from stakeholders across Te Ao Māori and Government.

“Ongoing discussions about Māori data sovereignty are occurring beyond central government, but even though the private sector appears to be further behind, I think indigenous data sovereignty is an area where Aotearoa New Zealand can lead the way,” says Hudson.

“We have a global advantage in Indigenous research and, with funding for projects like this, we can continue to optimise this edge to transform data ecosystems so that they are beneficial for indigenous peoples.”

The research team plans to make publicly available a range of tools, frameworks and principles that will promote ethical and equitable engagement, with data grounded in Te Ao Māori world views.

The new Common Alerting Protocol (CAP)  feed allows Emergency Mobile Alert (EMA) messages to be distributed by other systems connected to the internet. This will allow EMA life safety messages to get to people who are out of network coverage.

Emergency Mobile Alerts are currently only received by mobile devices that are connected to the cellular network. The new CAP feed allows messages to be distributed by systems that just need to be connected to the internet.

The National Emergency Management Agency is very keen for developers to enhance the reach of EMA by using this feed. Warning messages can be formatted in Common Alerting Protocol (CAP), an XML-based open, non-proprietary digital message format for exchanging all-hazard emergency alerts. The CAP feed can present a list of warning messages in either of the common feed formats, RSS and Atom.

Whenever an Emergency Mobile Alert is issued, the same information is now made publicly available in two places: the RSS feed and the Atom feed. These URLs make the messages available to other systems to be re-used. This could be by smartphone apps, websites or other alerting hubs that use CAP as a basis

Any agency can integrate the information into its website or apps. A test feed is available and NEMA can work with the agency to synchronise the development path with their with test message feed.

In other information, the Ministry of Business, Innovation and Employment’s (MBIE) Building System Performance team and the National Emergency Management Agency (NEMA) will help communities across New Zealand address a crucial issue – how do people living in low-lying, coastal areas evacuate in time from an impending tsunami?

To address this issue, MBIE has worked together with NEMA to produce a document which provides technical information on how to design tsunami vertical evacuation structures that can be used as a last-resort refuge for people in the event of a tsunami.

Tsunami vertical evacuation structures provide a last resort option for life safety that Civil Defence Emergency Management Groups may wish to consider. Their use is most appropriate during local source tsunami events when available evacuation time can be minutes.

“They may be a good option for low-lying, coastal areas of New Zealand, where it may not possible for all those at risk to evacuate inland, to higher elevations, or out of tsunami evacuation zones before tsunami waves arrive,” says Jenni Tipler, Manager of Engineering at MBIE.

MBIE had been hearing from several communities that this was an area of real concern for them, so they worked together with NEMA to help develop information to address this risk. The information describes in detail the design elements of an effective structure.

Some communities already have buildings available that can be identified as appropriate evacuation places, while other communities can use the information when building new structures in their area. The new technical information follows the release of the Assessment and Planning for Tsunami Vertical Evacuation Guideline for Civil Defence Emergency Management Groups in 2018.

As New Zealand matures in its approach to tsunami risk management, they continue to address some of the more difficult challenges they face in managing tsunami risk. The two-phase information produced by the National Emergency Management Agency and the Ministry of Business, Innovation and Employment will help Civil Defence Emergency Management Groups ensure they are implementing the most appropriate and practical tsunami risk management measures when considering tsunami vertical evacuation in their areas.

The new Tsunami loads and effects on vertical evacuation structures information are available on the Building Performance website. The 2018 Assessment and Planning Guidelines for Tsunami Vertical Evacuation document is available on the NEMA website.

Earlier in July, the New Zealand Lifelines Council released the 2020 Edition of the New Zealand Critical Lifelines Infrastructure National Vulnerability Assessment. The report is available now on the Lifelines reports and resources page.

The assessment aims to provide government, industry and communities with a better understanding of 1) What is nationally significant infrastructure; and 2) Infrastructure vulnerability and its resilience to hazards.

Critical event management has come to the fore with the pandemic. Forecasting, planning and management of critical events help organisations and authorities prevent disruption of life and damage to property.

Governments rely on several, specific systems for critical event management. Such programmes are essential to national well-being especially with the increase in natural disasters. But, more often than not, they operate in isolation of each other.

According to world experts in Critical Event Management – Everbridge – this segregated perspective runs the risk of duplication of information and processes, data contradictions and, unmanaged, has the potential to lead to loss of life and property.

With the pandemic forecast to be around for some time, planning responses to adverse events must continue alongside COVID-19 management. In light of this, it is expedient for governments to re-look at their systems, tools, processes and platforms they have in place to manage critical events.

Everbridge’s Coronavirus Preparedness can make a significant difference in mitigating harm caused by the pandemic. They provide richer intelligence and correlating threats with locations of assets and people ensuring more rapid and comprehensive incident assessment and remediation.

October 28, 2020 | 10:30AM IST | 1:00PM SG/HKT | 4:00PM AEST


The Tertiary Education Commission (TEC) of New Zealand made available a series of webinars to enhance online teaching practice and meet the requirements of tertiary learners.

Paora Ammunson, TEC Deputy Chief Executive for Learner Success said, “New Zealand has considerable experience when it comes to delivering learning online. With COVID-19, we were looking at ways we could build on this ability with resources and tools that may help tertiary education organisations (TEOs) deliver their teaching online.”

These videos support the tools and resources drawn from New Zealand and Australia and the rest of the world that may be of help for TEOs’ online delivery. The series has subject matter experts from the Open Polytechnic, TANZ e-Campus, University of Newcastle Australia and Southern Institute of Technology’s SIT2LRN share practical advice and case studies to improve online teaching practice.

The TEC was taken encouraged by the strong level of interest in the webinars, especially from NZIST subsidiaries and private training establishments. In fact, over 70 per cent of attendees surveyed said they would share the video of the session they joined with a colleague.

The TEC will continue working with subject matter experts in New Zealand and Australia, to ensure TEO’s have access to best practice advice and resources.

Earlier at the ned of July 2020, Minister of Education, Hon Chris Hipkins, announced a long-term recovery plan for the international education sector that includes a $51.6 million investment from the COVID recovery and response fund to help reset New Zealand’s international education sector.

The Plan consists of three concurrent workstreams that focus on stabilising the international education sector, strengthening the system and accelerating the transformation of the sector as signalled in the 2018 International Education Strategy. The government is investing:

  • $20 million in support for state and state-integrated schools for the remainder of 2020 to continue to employ the specialist international workforce to continue teaching and providing pastoral care to international students who remain in New Zealand.
  • $10 million for Private Training Establishments (PTEs) including English language schools to buffer the sharp decline in revenue and maintain a foundation of PTEs for the recovery phase.
  • $10 million to develop new future-focused products and services to drive growth in our system onshore and offshore, to ensure a more resilient sector. This will include:
  • Allowing students to begin studying from their home country to provide greater flexibility for learners and make our international education sector more resilient to shocks such as COVID-19.
  • A unified digital platform to provide a single strong New Zealand brand and presence to enable providers to deliver study programmes to more people offshore.
  • $6.6 million to continue the pastoral care and other activities for international students, subject to the proposed cancellation of the Export Education Levy for 2020/21.
  • $3 million for marketing and brand promotion activities to keep New Zealand’s education brand visible in key markets while travel is restricted.
  • $1.5 million for English Language Schools to deliver English language training to migrants to help them to succeed in our schools and communities.
  • $500k to develop a quality assurance process to ensure the ongoing quality of a New Zealand education being delivered offshore, through NZQA.

In a recent article, OpenGov Asia shared how New Zealand has been recognised internationally throughout the pandemic for efforts in fighting COVID19, and in particular, it has been recognised for its’ impressive leadership from Prime Minister Jacinda Ardern.

Key leadership practices which are leading to New Zealand’s success is the government’s willingness to let themselves be led by expertise, its efforts to mobilise the population and to enable coping, all of which leads to increased trust in leadership which is needed for transformative, collective action such as the pandemic demands.

In the same vein, the New Zealand government announced the launch of a new online, phone and onsite service in response to the economic impact of COVID-19.

Chris Hipkins, Chairs of the Employment, Education and Training Committee said that the government has created up an all-of-government group focused on employment, education and training (EET) to support the COVID-19 recovery. This is one example of the initiatives that the new group taking a co-ordinated and strategic approach to job support will be rolling out as they rebuild.

The New Zealand police have been setting up a NZ$9 million facial detection software that would identify people using a live feed from CCTV. Run by a non-police contractor, the system will collect over 15,000 images a year. Some of the information is held in an Official Information Act (OIA) response.

Inquiries show that the Internal Affairs Department has also been setting up a $20m passport processing system. Both the department and the police are using some of the world’s most powerful facial recognition software developed by a Japanese company with NZ$44 billion in revenue a year.

Reports show that, since 2014, the police have spent over NZ$9 million on an AIBS- Automated Biometric Information System. Earlier in the year, police trialled facial recognition tech without clearance. The police conducted a trial of controversial facial recognition software without consulting their own superiors or the Privacy Commissioner.

The Privacy Commissioner has stated that “any organisation or business using facial recognition technology needs to undertake a high level of scrutiny over how accurate it is and how thoroughly it has been tested for use in New Zealand.”

However, initially, the focus will be to use the system to match static images from the polices’ database such as passport pictures and driver license photos. Any change to the use of the system, by NeoFace would require direct approval of the police. Originally, the request for the use of driver license photos was denied.

The tender also said the system must be able to “import CCTV feed” to identify people. The system will have to import the live CCTB feed to identify people as it is not designed to live-stream CCTV footage continuously. The new police system will be able to handle up to 70 people online at any given moment.

Police have promised the Privacy Commissioner better engagement with him and the public over facial recognition technology. Furthermore, the system will be upgraded receiving 50,000 images a year including images of fingerprints, scars, and tattoos. As per the Privacy Commissioner’s guidelines, the police must be direct and transparent when collecting biometrics; “You shouldn’t collect a biometric from somebody without them knowing.”

“With more and more aspects of our lives taking place online it’s critical the New Zealand government takes a lead to ensure New Zealanders have control of how and who uses their identity information,” said New Zealand government Digital Services Minister.

Regarding the CCTV networks, the police have had main access since 2013 through some of their districts. Auckland has brought forward more than 3000 Auckland Transport cameras and have expressed interest in implementing the facial recognition software in them. “There is no biometric or facial recognition on any AT cameras,” said the agency.

However, their new line-up of advanced AT cameras will be equipped with the technology. AT plans to add 500 of these cameras in the coming year to handle help manage traffic and safety at their facilities.

The subject of a recent research grant was increased police activity to privately operated CCTV networks, such as those belonging to business as a control measure. That grant went to Safer Cities, a consultancy that is advising Auckland Council on how to add and upgrade cameras at 11 public sites.

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