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Singapore’s First-of-its-kind Health District

Queenstown, Singapore’s first satellite town, is set to become a health district as part of a pilot programme aimed to assist residents in living healthier and more productive lives. The Housing and Development Board (HDB), the National University Health System (NUHS), and the National University of Singapore (NUS), in collaboration with several stakeholders from the public, private and people sectors, are embarking on a first-of-its-kind collaboration to establish the Health District @ Queenstown pilot.

Tan Kiat How, Minister of State for National Development and Communications and Information, oversees the Queenstown Health District, along with Rahayu Mahzam, Parliamentary Secretary, Ministry of Health and Ministry of Communications and Information, and Eric Chua, Parliamentary Secretary, Ministry of Culture, Community and Youth, and Ministry of Social and Family Development.

Queenstown was chosen as the Health District’s pilot site because its demographics closely resemble Singapore’s expected national demographics by 2030. Currently, the municipality boasts one of the city-oldest state’s populations, with about one in every four Singaporeans aged 65 and above.

We will leverage the broad range of expertise of our partners to create integrated solutions to enhance the health and well-being of residents across their life stages.

– The Housing & Development Board, the National University Health System and the National University of Singapore

There are opportunities to pilot interventions for bettering citizens’ well-being, promoting health-seeking behaviours, and encouraging social connections in conjunction with other forthcoming development and rejuvenation plans for Queenstown. The trial will focus on facilitating intentional longevity by giving participants chances to volunteer, work, and engage in lifelong learning. It also aims to encourage residents to follow preventive health recommendations by moving services from hospitals to or near their homes.

In addition, NUHS will also launch an updated My Health Map initiative to boost residents’ access to preventative health services by providing health screenings to residents on-site when appropriate and holding community health lectures. They can also get suggestions for health exams and vaccines based on their demographics and health status using the app’s My Health Map function. Patients can also use the app to schedule in-person visits, register for a queue number, and view the number of patients ahead of them in the queue.

“The launch of the teleconsultation feature is extremely opportune considering the Covid-19 scenario,” said Ms Clara Sin, chief operating officer of NUH and NUHS’ group service transformation and medical records offices. The agency aims to ensure that all patients receive consistent care and that they do not have to travel to the hospital, especially the elderly.

In an interview conducted by OpenGov Asia, Associate Professor Thomas Lew, Group Chief Data & Strategy Officer, National Healthcare Group, explained that Singapore is a densely connected city-state where the complexities of an internet-enabled telehealth consultation compete with the standard physical visit to the doctor. According to Associate Professor Lew, telehealth must be contextualised for value, grounded on trust-based relationships, in areas such as real-time biological monitoring, and round-the-clock trusted advice and alerts.

“For the healthy population, the potential of health coaching for individuals and organisations has yet to be fully realised.  To envision telehealth beyond transactional efficiency much remains to be done,” he explains.

Artificial intelligence and automation services and systems also significantly benefit healthcare. Yet, Associate Professor Lew believes, while AI is not in the consciousness of mainstream healthcare workers, it is ubiquitous without their realisation.

The Housing and Development Board (HDB), the National University of Singapore (NUS), and the National University Health System (NUHS) are also working together to develop affordable and usable technology to improve the lives of residents, beginning with solutions co-developed with residents, caregivers, and family/community support networks. Ultimately, the agencies said that they will collaborate with the industry to test and deploy applicable technology that allows individuals to remain self-sufficient, aids in illness prevention, and enhances healthcare delivery.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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