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Future-Proofing Singapore: The Role of Technology and Innovation

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In his opening remarks at an event, Senior Minister of State Tan Kiat How noted that Singapore has long been a pioneer in embracing technology. From the early days of national computerisation, the country has consistently leveraged technology to thrive. With a small domestic market and limited natural resources, innovation has been key to relevance and success. Investments in technology have paid off, with the digital economy now contributing about 70% to GDP, outpacing other sectors.

Singapore embarked on its tech journey early, initiating a national computerisation programme when computers were less ubiquitous. Despite their limited power compared to today’s devices, Singapore saw the potential of technology to spur growth and overcome challenges like a small domestic market and scarce natural resources.

The strategic focus has led to remarkable outcomes with its digital economy now substantially contributing to its GDP, growing steadily and surpassing other industries. This highlights the necessity of ongoing tech investment to sustain and amplify this progress. With the rise of AI, generative AI, and other emerging technologies, the potential for further advancement is considerable, offering avenues for accelerated innovation and transformation.

Looking ahead, the opportunities are immense, with AI and other emerging technologies poised to accelerate change and innovation. To harness these advancements, continuous investment in core capabilities is essential: enterprises and people. Small and medium enterprises (SMEs), the backbone of the economy, are central to this strategy. Plans are being updated to guide their progress, stressing the importance of taking initial steps, refining strategies, and fostering innovation through partnerships.

Last year, the Digital Connectivity Blueprint and the refreshed National AI Strategy were launched, setting the stage for a digitally connected, AI-driven economy. This month, the Digital Enterprise Blueprint (DEB) will further digitalise the economy, focusing on four key areas: helping enterprises leverage AI and other technologies; enabling faster scaling through interoperable solutions and cloud-native architectures; enhancing cybersecurity; and creating more jobs and opportunities for tech professionals.

The DEB’s first focus is helping enterprises become smarter by using emerging technologies like AI and generative AI to boost productivity and competitiveness. The second focus is enabling enterprises to scale faster by supporting SMEs in adopting interoperable solutions, especially cloud-native architectures, to overcome legacy system challenges and seize opportunities quickly.

The third focus area is enhancing cybersecurity. With increasing digitalisation, enterprises are more vulnerable to cyber threats. Statistics from the Cybersecurity Agency indicate that many enterprises, including SMEs, have encountered cybersecurity incidents. It is crucial to prevent cyber attacks from crippling business operations. The DEB emphasises the importance of robust cybersecurity measures to protect digital assets and ensure business continuity.

The fourth area focuses on creating more jobs and opportunities for tech professionals. Despite having about 210,000 tech professionals, there are still around 10,000 vacancies. Supporting reskilling and upskilling in emerging technologies like cloud computing, software engineering, and AI is vital for maintaining a competitive edge. Industry partners aim to upskill approximately 18,000 tech professionals over the next three years.

Partnerships with technology providers are empowering SMEs with AI solutions. The SMEs Go Digital programme aims to make all pre-approved digital solutions AI-enabled, benefiting 90,000 SMEs. The Gen AI for Digital Leaders Programme offers bespoke support and IMDA funding for more advanced enterprises. Additionally, there is a commitment to reskill and upskill 18,000 tech professionals in emerging technologies over the next three years.

The commitment to digitalisation extends across all industries, including traditional sectors like F&B. There is no such thing as a sunset industry, only a sunset mindset. Embracing digitalisation and leveraging the various programmes being rolled out will create impactful solutions that will elevate Singapore on the global stage.

Finally, the Ministry of Communications and Information (MCI) will soon be renamed the Ministry of Digital Development and Information (MDDI), reflecting ongoing and future focus. The aim is to create a brighter digital future for Singapore.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.