Search
Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Thailand PM announces Digital Government Plan 2017-2021 to achieve integrated, citizen-centric digital government within 5 years

Thailand PM announces Digital Government Plan 2017-2021 to achieve integrated

General Prayuth Chan o-cha, the Prime Minister of Thailand, announced the Digital Government Plan 2017-2021 on March 8. The government aims to develop digital capabilities within all sectors, including agriculture, tourism, education, the medical profession, investment, disaster prevention, and public administration, in order to drive economic and social progress. To achieve this objective, digital technologies need to be incorporated into public services.

An integrated information network will be developed co-operatively by government agencies, with a focus on four key development models, namely Government Integration, Smart Operations, Citizen-Centric Services, and Driven Transformation.  

General Prayuth said, “Within the next five years, the government will be transformed into Digital Government backed by the integration of operations and management among various government agencies. Smart technology and services will be fostered by a citizen-centric strategy aiming to accelerate Thailand in all aspects, both substantially and practically.”

In April 2016, the Cabinet approved the Three-Year Digital Government Development Plan (2016-2018) developed by the Ministry of Digital Economy and Society, in collaboration with the Electronic Government Agency (EGA). After the approval, the EGA added 8 domains (e Ministry of Digital Economy and Society, in collaboration with the EGA) to the initial list of 18 major domains. Subsequently, two new domains, were added, Digital Government infrastructure and government personnel qualification and the development plan advanced to the Five-Year Digital Government Development Plan (2017-2021).

The press release stated the below as target goals of Digital Government:

  1. To leverage core indicators related to Digital Government.
  2. To advance public services to meet various demands of people accurately and conveniently without requiring the use of any copied documents.
  3. To enable people to access accurate public information conveniently, to enhance transparency, people’s confidence and trust in the government, and the successful participation of civil society
  4. To strengthen the digital infrastructure of the public sector, generate effective database management based on the integration of non-redundant data, ensure the seamless connection of day-to-day operations conducted by various government agencies, and provide citizens with the most efficient and reliable public services.                                 

To achieve these goals, five development strategies have been delineated: 1) Development of People’s Quality of Life, 2) Maximized Competitiveness of the Business Sector, 3) Advancement of Public Security, 4) Enhanced Efficiency of the Public Sector and 5) Integration of Digital Government. Twenty ministries will collaborate for the implementation of these strategies.

The EGA developed monitoring measures to ensure that implementation is done as planned. In November 2016, EGA officially reported to the Digital Economy and Society Committee on with major focus on the following projects (Read an in-depth 2-part interview with Dr. Sak Segkhoonthod, CEO of EGA here)

  • Smart Service– The concept was to reduce the use of paper-based documents. The most remarkable example was the Application Programming Interface (API, developed by the Provincial Waterworks Authority (PWA), which seamlessly connected public information and the service system. 
  • Government Smart Kiosk– These would share verified information, related to public services, such as  household registration and medical care certification, with the public. Access is based on an individual’s ID card.
  • Biz Portal – This is a centralized search engine to facilitate the work of business entrepreneurs and investors ivia the website anywhere and at any time. Online services on this portal ain business registration, employer’s registration, work rule submission, requesting electricity and water.
  • Farmer One – This portal provides information on land utilization, land tenure, and other beneficial details related to the agricultural sector and responsible agencies. 
  • Thailand Digital Government Academy (TDGA) – The academy was established, in collaboration with the OCSC, to promote development of digital knowledge of government authorities and public officials. The EGA has signed a memorandum of understanding with the OCSC and the TQPI to achieve the targeted goals.                                 

Featured image: EGA Thailand Facebook Page

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.