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Singapore’s new Security IDP initiative will leverage tech to help SMEs go digital

Singapore’s new Security IDP initiative will leverage tech to help SMEs go digital

Mrs Josephine Teo, Minister for Manpower and Second Minister for Home
Affairs, recently
announced
the launch the Security Industry Digital Plan (IDP) at the
Security Officers’ Day Award Ceremony organised
by the Security Association of Singapore (SAS). Over 100 security officers
received awards to recognise their
excellent work performance over the past year.
The programme was jointly developed by the
Ministry of Home Affairs (MHA) and the Infocomm Media Development Authority
(IMDA), in consultation with industry associations, security agencies, and the labour
movement.
The Infocomm Media Development Authority
(IMDA) is at the helm of Singapore’s digital transformation with infocomm media. IMDA maintains its drive for
innovation and tech by developing a dynamic digital economy and a cohesive
digital society, driven by an exceptional infocomm
media (ICM) ecosystem – by developing talent, strengthening business
capabilities, and enhancing Singapore’s ICM infrastructure.
IMDA also regulates the telecommunications
and media sectors to safeguard consumer interests while fostering a
pro-business environment and enhances
Singapore’s data protection regime through the Personal Data Protection
Commission.
As part of this commitment to fostering a
pro-business environment, IMDA has teamed up with MHA and Enterprise Singapore
to develop the Security IDP, an easy-to-use, step-by-step guide designed to help
small and medium enterprise (SME) security agencies adopt digital technologies
at each stage of their growth.
It is a key initiative under the Security
Industry Transformation Map and SMEs Go Digital programme to support technology
and innovation in the industry. The Security IDP identifies a roadmap of
technology solutions for security agencies at each stage of their development.
The first stage of this roadmap, “Getting
Digital Economy Ready”, lists the elementary technology that every security
agency needs to stay competitive in the future, by automating routine and
manpower-intensive tasks. These include automated visitor management systems,
mobile-enabled patrol and incident management systems, and surveillance cameras
with analytics. The next two stages of the roadmap identify technology for more
advanced security agencies, such as cluster guarding or robotics.
At least S$9.54 million will be set aside
by Enterprise Singapore over the next few years to help local SME security
agencies kick-start the adoption of pre-approved digital solutions identified
in the digital roadmap. This support will be provided through the Productivity
Solutions Grant (PSG). IMDA and MHA will evaluate and pre-approve proven
technology vendors and solutions which will be listed on the SME Portal.
The PSG will help local SME security
agencies adopt these preapproved solutions by supporting 50% of qualifying
costs, capped at roughly S$40,800 per security agency per year.
The Security IDP also includes a Digital
Roadmap on training to prepare the security industry’s workforce with the
necessary mindset and skills to adopt and
benefit from technology. This training guide was developed with SkillsFuture
Singapore and the Security Industry Institute
and is aligned with the Skills Framework for Security.
IMDA and Enterprise Singapore will form two
industry-led Working Groups to develop a Technical Reference for Video
Analytics Systems. The Technical Reference, expected to be ready by the end of 2019,
will provide requirements and specifications for the selection, installation,
operation, maintenance and data interoperability of video analytics systems.
This will give service buyers assurance of the quality, reliability, and effectiveness of video analytics systems.
For security agencies to innovate, service
buyers must also be open to choosing solutions that integrate technology.
Adopting contracts based on outcomes, as opposed to a fixed headcount, is a
necessary first step. To support this effort, MHA has developed a Guide for
Outcome-Based Security Contracts, in consultation with the labour movement and industry.
This guide provides principles and templates for service buyers to adopt
outcome-based contracts at every stage of the tender process. A training
programme based on this Guide will also be available for procurement
specialists by end 2018.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com