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2019: year of data-driven digital ecosystem in Malaysia

According to a recent report, Malaysia is in the midst of reviewing it’s 2018 and looking into the possibilities that lie ahead in 2019. With renewed vigour that the country hopes to make its way into the new year as ‘Malaysia Baru’.

The next decade of innovation will take the nation into the next era of Human-Machine Partnerships, wherein global tech experts predict that technology will impact the future of living, work and the economy.

The managing director at a major multinational electronics company and his team noted that put forward their 2019 predictions as Malaysia, and the world, enters a data-driven digital ecosystem.

  1. Greater immersion than ever in work and life

Virtual assistants continue to be pervasive in consumer technology, learning our preferences and proactively serving up content and information based on previous interactions.

Machine intelligence will be used to create immersive, everyday experiences; something Malaysia is already seeing with the launch of the first SUV model in the market equipped with AI-powered voice control system.

Moreover, people will be even more connected to their personal fitness with even more intelligent wellness tracking devices that can capture more information about the body, like heart rate variability (HRV), sleep patterns and more that they can easily share with healthcare providers for better care.

Immersive intelligence work – PCs and devices are in use every day will continue to learn peoples’ habits and proactively boot up with the right apps and services.

Advances in natural language processing and voice technologies will create a more productive dialogue with machines, while automation and robotics will create faster, more fluid collaboration with technology to get more done.

  1. Data is gold: more tech investments

Organisations have been stockpiling big data for years. In fact, it’s predicted that by 2020, the data volume will reach 44 trillion gigabytes or 44 zettabytes. As digital transformation takes shape, all that data will be put to good use.

And as they derive more value from that data – with insights driving new innovations and more efficient business processes – more investments will be born out of the technology sector.

New start-ups will emerge to tackle the bigger challenges that make AI a reality: data management and federated analytics where insights can be driven from virtually everywhere, and data compliance solutions for a safer, smarter way to deliver amazing outcomes.

  1. 5G everywhere

In other parts of the world, the first 5G devices are expected to enter the market sometime next year, promising to completely change the way we view and use data in terms of speed and accessibility.

5G’s low-latency, high-bandwidth networks enable billions of connected devices and also a myriad of AI, machine learning and compute solutions that support them – all happening at the edge, because that’s where data will be generated.

While micro-hubs (mini data centres) won’t be seen in Kuala Lumpur any time soon, various stakeholders are already exploring opportunities with the much anticipated next-generation network.

A task force set up by the Malaysian Communications and Multimedia Commission (MCMC) will be leading 5G trials in Cyberjaya and Putrajaya in line with the government’s National Fiberisation and Connectivity Plan (NFCP) to digitise the nation.

The first real implementations of 5G in Malaysia could happen as soon as 2020.

  1. Data forecast will call for more clouds

A recent global survey by IDC pointed to more than 80% of respondents repatriating data back to on-premise private clouds – and we can expect that trend to continue, even with projections for public cloud growth.

In Malaysia, the sentiments are similar. According to the recent Digital Transformation Index – while only 21% of Malaysian businesses have a clear digital plan and strategy in place, almost twice that number (39%) have identified multi-cloud as an investment priority in the next three years.

A critical part of any business strategy in today’s marketplace, organisations recognise the need to scale up their digital capabilities– a “cloud-first” strategy is a key cog in the overall digital transformation.

  1. Gen Z is all set to enter the workplace

Millennials will see members of the Gen Z population (born after 1995) entering the workforce over the next year – creating an increasingly diverse workforce spanning five generations.

This will create a rich range of experiences in life and technology. A study revealed that technology will be the driving force in the workplace of the future – 98% of Gen Z-ers in Malaysia will have used technology as part of their formal education; 90% want to work with cutting-edge technology; and 94% say that technology offered by an employer would be a factor in choosing among similar job offers.

Interestingly, Gen Z-ers will spark a new evolution in technology innovation for the workplace and create more opportunities for technology literacy and onsite learning for new skills with older generations of workers.

These digital natives are confident with their tech skills and are equally as comfortable to share their knowledge and mentor a co-worker. Gen Z-ers have a deep, universal understanding of technology and its potential to transform how we work and live, and more importantly are eager to lead the charge.

  1. Supply chains will be more sustainable

Organisations have started working towards phase out the older, unsustainable methods out of their business models through new innovation in recycling and closed-loop practices. Malaysia will see advances in supply chain traceability, by scrutinising and harnessing emerging technologies to identify precise opportunities to course correct. Blockchain will likely play a role as well, to ensure trust and safety in sourcing, while also securing information and data about goods and services along the way.

Thus, with innovations in 5G, AI and machine learning, cloud and blockchain throttling full steam ahead, these next 12 months are expected to be exciting for technology enthusiasts and consumers alike as the human civilisation dives into the Data Era – one that will see us unlocking the power of data in ways never before imagined, transforming everyday business and everyday life.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.