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EXCLUSIVE – 5th Annual Singapore OpenGov Leadership Forum 2019 Recognition of Excellence – Part 3

This is Part 3 of a four-part series. See Part 1Part 2 and Part 4 here.

Over 500 government officials and senior technology executives from across the Singaporean government, banks, academic institutions and healthcare sector convened at the 5th Singapore OpenGov Leadership Forum 2019 on 16th May 2019 at Marina Bay Sands.

The OpenGov Recognition of Excellence (RoE) Awards ceremony was held in conjunction with the OpenGov Leadership Forum.

An integral part of the OpenGov vision, Recognition of Excellence Awards are a commendation for agencies that establish new benchmarks for government ICT innovation in the ASEAN and ANZ regions. An Advisory Board, made up of former and current Chief Executives, select and vet these projects and initiatives. There have been over 200 recipients of these prestigious awards since 2016.

Though small, Singapore has one of the most technologically advanced infrastructures in the world and is expected to further expand its influence in not only Asia, but the global landscape. The work and contributions that these agencies have done to the technological development of Singapore as a Smart Nation is commendable.

This year, OpenGov is recognising and celebrating 14 agencies from the public and FSI sectors for initiatives that have achieved excellence in the use of ICT.

The award winners for Singapore OpenGov Recognition of Excellence 2019 are:

Patrick Yap, Chief Information Officer at Maybank

‘FutureReady’ digital upskilling programme, aimed to increase its employees’ digital literacy as well as equip them with capabilities that will ensure their relevance now and in the future. Made mandatory for all employees, the training is part of Maybank’s continuous commitment to humanising people development and enabling them to meet customers’ needs more effectively in the fast-changing digital world.

The FutureReady upskilling programme provides employees with the opportunity to also be certified in new skills areas such as computer programming, data analytics and data science, human centred design, and agile methodologies.

Mark Tan Ken-Li, Director Cyber Policy and Plans Directorate at MINDEF

The Ministry of Defence won the award for their efforts in cyber defence and working towards the next generation of armed forces.

With cyber-attacks on the rise and high-profile public sector online breaches fresh in the news, the Ministry of Defence has rolled out many cyber initiatives over the last 12 months to counter this threat. One notable initiative is the opening of the Cyber Defence School this year. This will equip cyber vocationalists with the cyber skillsets and knowledge, strengthening Singapore’s cyber capabilities.  This will foster resilience against future attacks and ensure operational readiness.

See Mei Yeen, Deputy Chief Information Officer at MOE

The Ministry of Education’s Parents Gateway Mobile Application was awarded by OpenGov for its role as a one-stop gateway for parents to stay connected and be kept informed on their child’s education journey together with their schools.  Parents can receive updates on school activities, as well as give consent on their child’s participation in school events in real-time. The app helps manage and reduce the administrative side of education and making educational admin more effective and efficient.

Eugene Goh, Deputy Director at MAS

OpenGov awarded MAS for its initiative Business sans Borders. A collaborative AI-driven global solutions hub to foster SME digitalisation. The initiative will leverage on Artificial Intelligence to facilitate the internationalisation and digitalisation of Small and Medium-sized Enterprises. Notably, it aims to provide a wide set of digital services and connections to enhance domestic and international trade opportunities for SMEs, as well as promote the smoother and better exchange of information between SME ecosystems.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.