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Thailand must unlock the full potential of AI

Major technology companies believe that 2019 would be the year of AI. As the world watches as this technology dominates the agendas of leading organisations and nations, this prediction appears to have been right, a recent report notes.

The tech firm has helped organisations in Thailand harness artificial intelligence as the core of their digital transformation strategy, offering them a competitive advantage. Whether employed to improve operational efficiency or create entirely new business models, making AI part of your core strategy translates into growth and added value.

The need for up-skilling and re-skilling human capital

To be competitive in today’s digital-first world, organisations need to be fast adopters of best-in-class technology, including AI, while also building their own unique digital capabilities. This combination of factors is known as the “tech intensity” of an organisation.

However, organisations will also need to invest in their human capital. The rise of AI means that workers need to reskill and upskill to remain relevant in the workforce of tomorrow. Many students today will graduate into a job market full of roles that do not yet exist.

Fortunately, according to the firm’s study, 81% of businesses are willing to invest in upskilling and reskilling of workers to create an AI-ready workforce. However, 48% of them have yet to carry out these plans.

Business leaders who are adopting AI face challenges such as a lack of thought leadership and commitment to invest in AI, lack of skills, resources and continuous learning programmes. However, workers are more willing to reskill than business leaders believe they are. This is a promising start.

With 85% of today’s jobs predicted to no longer exist in 2030, demand for software engineering roles is expanding rapidly beyond just the tech sector. Building an AI-ready workforce does not necessarily mean an acute need for technological skills: the top future skills identified by business leaders are creativity, digital and analytical skills.

Learning platforms

New ways to support employers and workers are constantly being sought out so that firms can be better equipped to operate in the new digital economy. Recently, the tech firm launched AI Business School, a platform intended to empower business leaders to be successful and get results from AI.

The master class series offers practical knowledge on how to define an AI strategy and use AI with confidence. You will hear directly from industry experts how to foster an “AI Ready” culture.

The learning platform offers in-depth information and support on how to understand AI, how to see opportunities to implement AI and how to explain to employees the organisation’s AI adoption strategy.

The free, online courses will be the first in the world to help business leaders learn about the technology behind AI, how to use it throughout their organisation, prepare their staff for its adoption and ensure it is used responsibly. This open communication will prevent business-employee misalignment, helping to secure buy-in from employees.

Another step to promote a better understanding of the tangible solutions offered by AI is a partnership with Insead Business School for including real case studies in which AI played a key role in changing an organisation’s strategy.

Most recently in Thailand, the Digital Economy Promotion Agency, Pattaya Redemptorist Technological College to and the tech firm agreed to collaborate to organise a digital skills training programme for 500 teachers from 500 schools with the ultimate goal of sharing digital expertise to more than 50,000 students in the Eastern Economic Corridor area.

By placing people at the forefront, an organisation can equip itself appropriately and adapt itself to the challenges that lie ahead. With an agile workforce and an open, progressive mindset, Thai businesses can reach a whole new level of competitiveness.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.