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Malaysian Workers Digital Knowledge Key for 2020

Malaysian Workers Digital Knowledge

The impact of digitalisation on traditional job roles across industries and functions will continue to be a trend observed in Malaysia’s job market next year, with many more expected to have digital knowledge and skillsets, according to the Malaysian branch of a leading English company providing recruitment and human resources services.

Apart from a high demand for digital professionals in the areas of data analytics, cybersecurity and IT regulations, professionals in human resources (HR) and marketing will also be increasingly expected to have digital knowledge and skillsets.

Automation will also impact functions across industries, particularly within the HR, supply chain and finance sectors.

Therefore, positions that involve high levels of simple repetition such as finance data entry roles, are at high risk of becoming redundant, while in HR and supply chain, knowledge of relevant software has also become vital, Hays noted.

Underlying this transformation is a demand for senior professionals with experience in directing and implementing change. This includes HRBPs (HR business partners) and CISO (chief information security officers) who will be required to work cross-functionally and have strong stakeholder management skills.

The rapid pace of digital change in Malaysia has laid the way for a new set of challenges and opportunities in 2020. However, the country’s movements towards re-industrialisation and a more digital, automated workforce, is well in tune with global movements towards the same.

The continuous support of the Malaysian government will help sustain and accelerate these industries, bolstered by the country’s healthy economy and favourable market conditions.

Open-minded organisations who can offer opportunities to develop and train their employees will find this to be a mutually beneficial practice and an effective way to manage the ongoing talent crunch.

For candidates, those ready to embrace the impending digitisation of all industries and equip themselves with the change management skills needed to weather transformation will be best placed for the year ahead.

According to one firm, the top talent trends for 2020 are:

  1. Technology governance front lining financial institutions
    2. Data Analytics candidates to be in strong demand
    3. Automation will eliminate repetitive finance data entry roles
    4. Digital banking on the rise
    5. Growing demand for demand planners and logistics candidates
    6. Automation continuously digitalising the HR function in Malaysia
    7. Heavy, chemical and automotive industries will be driving demand for regional sales positions
    8. Demand for convenience as a market driver
    9. High emphasis placed on IT in the legal space.
    10. Marketing candidates expected to have better digital and soft skills.

With regards to the continuous government help, OpenGov Asia reported that the need to accelerate the digitalization of SMEs is constant in Southeast Asia. This is so that SMEs can remain relevant in the global market and gain a competitive edge.

Malaysia is keen on achieving such goals by the year 2022, in line with governmental efforts to empower a digital society. The country is actively taking on multiple initiatives to get businesses to leverage viable solutions that could help automate operational processes and achieve digital proficiency.

In particular, the government has prioritized digitalization efforts among SMEs to maintain relevance, maximize business efficiency, and increase productivity.

There is also a strong focus on digital payment capabilities as the country believes that enabling the service is a crucial first step to digitalization.

OpenGov Academy

In line with smart nation efforts of encouraging AI technology adoption, OpenGov has launched its OpenGov Academy, in collaboration with AlphaZetta.

The OpenGov Academy facilitates and promotes AI masterclasses, workshops and customised courses that are conducted by AlphaZetta and supported by OpenGov.

This academy will feature masterclasses across various levels: C-suite, management, business, and, expert.

The classes have been created to impart understanding – taught in an intuitive, accessible way, keeping formulae and mathematics to a bare minimum and taking an innate, visual approach.

Data literacy, AI and data science, and strategic decision making with data are some of the classes offered by the academy.

For more information, visit: OpenGov Academy

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com