Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Sabah launches digital wallet

Through its various government initiatives and programs, Malaysia has managed to become more digital and aligned with global transformative efforts.

In fact, progressive efforts at the state level have resulted in encouraging feats that have enabled greater digital breakthroughs like the development of smart cities.

Sabah, in East Malaysia, announced the launch of its very own digital wallet or e-wallet called ‘Sabah Pay’.

Previously, its neighbour state, Sarawak accomplished something similar when it developed and deployed S-Pay, a state-owned payment facility that went international soon after.

Although no plans have been announced as to whether Sabah Pay will be launched as an international payment capability, the platform remains promising and convenient.

The centralized payment capability was developed by Sabah Credit Corporation (SCC) and can be used by locals as well as tourists.

The CEO of SCC stated that 27 agencies and 28 businesses have decided to be on Sabah Pay, a number expected to increase. This is because the CEO targets to get five state entities onboard, each month, as they move forward.

That being said, the e-wallet will definitely be particularly fundamental in boosting the state’s government payment collections as the platform features bill payment capabilities as well as links to all public agencies’ portals.

The target is that by the end of the year, 60 per cent of the state departments and agencies’ collection can be done through the Sabah Pay’s Collection Module, with an aim of 100,000 users signing up by then.

Additionally, the digital wallet will also contain news announcements by the state government and agencies as well as a segment that promotes the latest events taking place in Sabah.

Lastly, Sabah Pay will be offering marketing channels on the app for businesses to promote their products and services.

It was noted that this is just in phase one, there will be more services introduced such as virtual account, e-Parking, e-Ticket (park entrance and transport) and smart loan.

The SCC CEO further elaborated that tourists can utilize Sabah Pay to pay for admission fees when entering the state’s public parks and islands.

The move will reinvigorate local businesses as it creates new digital market opportunities and stimulates the economy. Ultimately, digital payment systems add value to the financial ecosystem as a whole.

The Chief Minister of Sabah stated that not only does the local government expect to attract investors and businesses by simplifying its procedures and payments via online using just handphones, the aim is to reduce the burden of the public in terms of costs from having to travel to make payments or go to the bank, for example.

Developing a ‘homegrown’ digital payment capability will definitely highlight Sabah as a progressive and competitive state.

Hopefully, other states in Malaysia can follow suit as they realize how e-wallets can significantly augment government operations and add transparency to the payment system.

According to another report, e-wallets making progress across the globe and Malaysia is no exception. Cash payments in the country are expected to decline by 8.1 per cent.

This means that signifying that e-wallets – among other digital solutions – will grow in prominence and importance.

The e-wallet industry in Malaysia is past the infancy stage. However, there is a need for industry players to tap into market segments that are yet to adopt e-wallet capabilities – may it be consumers or small and medium enterprises (SMEs).

Like any other digital solution, players in the e-wallets space face challenges that hinder their implementation. The biggest one being the general lack of trust among users. Thus, service providers must tackle the concerns that limit e-wallets from being the preferred payment system. This can be done by bridging the knowledge gaps in the market.

E-wallet operators often partner with government agencies to create adoption campaigns and offer relevant incentives. To catapult themselves ahead of the competition, they need to ensure they educate users effectively.

In terms of encouraging adoption among SMEs, providers must look into providing financial education on how embracing e-wallets can truly benefit them while creating new business opportunities.

Nevertheless, at the core of it all, e-wallet providers must always aim to address the concerns of untapped segments in the market while also improving the product itself to assure quality and reliability.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.