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HK govt launches new Pandemic Management System

Hong Kong’s Smart Government Innovation Lab has been putting out a slew of innovations develops by its various incubatees.

Recently, one of its supported firms developed a solution which is now ready to be acquired by other firms, government agencies and academic institutions.

Solution description

The solution, called Chainstopper, is a platform developed by Customindz to help humanity overcome the COVID-19 pandemic by supporting citizens and government health authorities to:

  • Conduct self-diagnosis at the convenience of home without fear of stigma
  • Facilitate safer movement of the public by authenticating healthy vs infected people with a digital health card to eliminate the risk of exposure
  • Alert citizens when entering a hazardous zone or when getting into proximity to an infected person(s)
  • Track primary, secondary and tertiary contacts of newly identified cases using GIS, telecom and Bluetooth data
  • Manage cases and track key information about cases effectively
  • Alert officials if self-isolation/quarantine cases are moving out of their defined zones

The platform caters to all citizens who use smartphones, feature phones or dependents who do not have a cellular device.

Areas of application

The solution is meant to be applied in healthcare.

Technologies used

The solution employs Cloud Computing as well as Data Analytics.

Use case

In the absence of a direct cure against the infection, the only way to flatten the curve is by reducing the physical contacts between people and foresee the chances of a person getting infected.

Many governments have imposed stringent measures like lockdown to curb public gatherings and thereby reduce the risk of people getting exposed to infected places or people.

However, to effectively flatten the curve, every single person should put effort to counter the spread of the virus.  For that, everyone needs to know their own health status and the probability of them getting affected by the disease based on their recent activities and exposures.

In this scenario, an automated mobile application backed by scientific data can help the general public as well as the healthcare officials in the early identification of community spread of disease and take necessary measures to counter it.

Other COVID-19 tech solutions by the Lab

OpenGov Asia earlier reported the Smart Government Innovation Lab launched a solution, called the COVID19 Community Prevention Software System is based on the Mathematical Model of how COVID-19 spreads.

The most effective way to implement the mathematical model is to use the smartphone registration app and also to install dedicated terminals in public places such as a library, cinema, school, and gym to record where and when the citizens have visited.

When a person is reported as virus-infected by medical authorities, the system immediately puts all persons who appear in the same place at the same time as the confirmed patient into an Alert List and transmits it to all terminals.

This system gives a friendly alert to potential incubators when they are entering public areas.

It is important to note that the solution is not a user tracking system.

The solution can be applied in areas of Education, Health as well as Recreation and Culture, and employs Data Analytics and Mobile Technologies.

About the Smart Government Innovation Lab

In 2018, the Government established the Smart Government Innovation Lab to explore hi-tech products such as AI and relevant technologies, including machine learning, big data analytics, cognitive systems and intelligent agent, as well as blockchain and robotics from firms, especially local start-ups.

The Lab is always on the lookout for innovation and technology (I&T) solutions that are conducive to enhancing public services or their operational effectiveness.

I&T suppliers are encouraged to regularly visit the Lab’s website to check on the current business and operational needs in public service delivery and propose innovative solutions or product suggestions to address them.


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