Search
Close this search box.

We are creating some awesome events for you. Kindly bear with us.

CSA’s Cybersecurity Public Awareness Survey shows Singaporeans Remain Concerned about Cyber Incidents

The Cyber Security Agency of Singapore (CSA) released the key findings of the Cybersecurity Public Awareness Survey 2019 today. The survey polled 1,000 respondents between 17 and 23 December 2019.

This survey has been conducted annually since 2016, and measures public awareness and adoption of cyber hygiene practices, as well as attitudes towards cyber incidents.

The survey revealed that there were high levels of concern for cyber incidents. Most respondents also agreed that everyone has a role to play in ensuring cybersecurity. However, there continued to be room for improvement in respondents’ cyber hygiene.

The majority did not install security applications in their devices despite knowing the risks. Many respondents continued to think that cyber incidents would not happen to them. In addition, respondents faced difficulty in identifying phishing emails.

The key findings are as follows:

Difficulty in identifying phishing emails
The 2019 survey made a deeper dive to understand respondents’ awareness of phishing, as it remains a popular way for attackers to target their victims. Although two-thirds of the respondents (66%) said that they knew what phishing was, only four percent could identify all the phishing emails correctly.

Marginal increase in Two-Factor Authentication (2FA) adoption rate for online accounts
Overall, the proportion of respondents who activated 2FA for some or all of their online accounts increased from 80% in 2018 to 83% in 2019.

More respondents knew how to use security apps but less than half installed them
The proportion of respondents who used their mobile devices for online transactions has continued to increase to 80% in 2019, up from 73% in 2018.

However, the proportion of respondents who installed security applications in their mobile devices saw only a slight increase from 45% in 2018 to 47% in 2019 This is despite the fact that majority of the respondents (85%) acknowledged the risks of not installing security applications.

Respondents believe that cyber incidents would not happen to them
The survey also studied the prevalence of cyber incidents and respondents’ attitudes and behaviours towards them. About a quarter of the respondents said that they had been a victim of at least one cyber incident in the past 12 months.

When asked about the actions they took, 68% of respondents said that they changed their passwords, 46% reported the incident to the relevant organisation, 30% installed an anti-virus software, while eight percent of the respondents did not take any action.

However, most continued to believe that such incidents would not happen to them. For instance, while 78% of the respondents were concerned about falling victim to an online scam or fraud, only 27% felt that there was a likelihood that this would happen to them

Cybersecurity is everyone’s responsibility

Similar to previous years’ findings, the majority of respondents (78%) agreed that all Singaporeans have a role to play in cybersecurity,

Mr David Koh, Commissioner of Cybersecurity and Chief Executive, CSA, said “With our increasing reliance on technology, especially amid the COVID-19 pandemic, opportunistic cyber criminals now have a bigger hunting ground. It is important for us to shake off the ‘it will not happen to me’ mindset, stay vigilant, and take steps to protect ourselves online so that we do not become the next victim.”

The insights gathered from the survey highlight CSA’s efforts to raise cybersecurity awareness and promote the adoption of cybersecurity measures.

CSA will also launch a Safer Cyberspace Masterplan later this year, which lays out a blueprint to better protect Singaporeans and businesses in the digital domain.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.