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Latest solution from HK tech lab to help boost business digitalisation

The Hong Kong Smart Government Innovation Lab announced the launch of a new solution. The innovation is now ready to be acquired by companies and institutions.

Solution description

The solution, called elDoc, is an out-of-the-box solution designed to intelligently understand and process data of different types. elDoc enables businesses to intelligently digitize data (by reading, locating, capturing, recognizing and converting semi-structured and unstructured data to a structured format, processing the data from end-to-end perspective).

The solution is more than just an Intelligent OCR. It is a fully integrated intelligent automated platform for end-to-end document workflow automation and document understanding equipped with the latest cognitive technologies and a robust security framework.

elDoc does not hinder business capabilities via total page count or the number of documents to be processed through the system. The solution provides unlimited document volume processing capabilities for businesses to quickly scale up and achieve the best automation benefits without additional investment costs.

Application Areas

The solution can be applied across a multitude of areas including City Management, Commerce and Industry, Development, Education, Employment and Labour, Environment, Finance, Food, Health, Housing, Infrastructure, Law and Security, Recreation and Culture, Social Welfare as well as Transport.

Technologies Used

The solution employs Artificial Intelligence (AI), Machine Learning, Mobile Technologies. Natural Language Processing, Robotic Process Automation and Intelligent Document Processing technologies.

Use case

The solution is designed to read and convert semi-structured as well as unstructured data to structured format by automating the data processing from the end-to-end perspective leveraging cognitive technologies. It can be used in public institutions which often have a lot of documents that require processing which must often be done manually. This includes pre-processing, verification, and input to other systems. Moreover, public institutions spend a lot of human effort on retrieving and capturing the data from scanned documents to be further processed. Public institutions also have largely manual processes for document workflow management, data verification, data storage, data monitoring, data access, data collaboration.

Thus, the elDoc Intelligent Integrated Automated Platform, as an enterprise-level solution, will help these institutions process documents intelligently by automating document workflows from end-to-end. This increases operational efficiency several times over and reduces operational risks associated with data leakage, data processing errors or data missing. The solution leverages cognitive technologies for document processing, including Computer Vision tech.

About the Smart Government Innovation Lab

In 2018, the Government established the Smart Government Innovation Lab to explore hi-tech products such as AI and relevant technologies, including machine learning, big data analytics, cognitive systems and intelligent agent, as well as blockchain and robotics from firms, especially local start-ups.

The Lab is always on the lookout for innovation and technology (I&T) solutions that are conducive to enhancing public services or their operational effectiveness. I&T suppliers are encouraged to regularly visit the Lab’s website to check on the current business and operational needs in public service delivery and propose innovative solutions or product suggestions to address them.


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