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Military Health Tech Reform in the U.S.

The accessibility of beneficiaries’ electronic health records has significantly improved thanks to technological advancements and by utilising this technology, the U.S. Defense Health Agency (DHA) is streamlining services and bringing together key professionals to enhance the patient experience.

“I don’t think we’ve even scratched the surface of what we can do with a single system and the benefits it will bring,” says Holly Joers, Programme Executive Officer, Programme Executive Office, Defense Healthcare Management Systems.

DHA is putting the nexus of health care and technology at the forefront with a symposium for the Military Health System (MHS) and ongoing service and resource promotion. Defense Health Information Technology Symposium attendees from the Department of Defense’s health care community gathered in August 2022 to talk about the MHS’s transformation to ensure high-quality, patient-centred care.

The future of cybersecurity and improving virtual health were among the topics discussed. Systems, programmes, and apps for information technology are being developed all over the DHA to improve the efficiency and accessibility of health care for service members and their families.

The Veterans Affairs (VA) Department, the U.S. Coast Guard, and the Department of Defense (DOD) will eventually be able to transfer health records seamlessly as individuals leave the military and enter the VA healthcare system.

While the DOD, VA, and U.S. Coast Guard are developing a more integrated system, there are currently programmes available to access records online, get health-related information, and assess one’s own well-being.

Tag as MHS GENESIS Patient Portal, this electronic health record allows for 24-hour access to information as well as the ability to send messages to the care team and manage appointments.

This secure site will aid in the integration of patient care by keeping their health care professionals up to date on the most recent information and to facilitate care and a quicker return to duty, specialists can consult with providers in the operating room and provide care via video or other electronic media from anywhere in the world.

On the other hand, the MHS Nurse Advice Line can help clients to find answers to their health questions, locate appropriate medical treatment facilities, schedule appointments, and much more. This option is available 24/7 via web or video chat or phone, providing patients with peace of mind and sound medical advice.

In addition, DHA Mobile Apps are available for smartphone users. These mobile applications can assist service members and their families in achieving their health goals and staying on track. These include:

  • Decide + Be Ready: This app gives service members an interactive way to learn about birth control options and think about what is important to them about the method they choose.
  • My Prosperity Plan: Set goals for your personal life, relationships, spiritual needs, and so on. This app assists in reaching one’s full potential and keeping one on track.
  • MissionFit: Get in shape with this 12-week exercise programme that includes a variety of options and exercises. These programmes are aided by video, text, and images.

DHA recommends visiting the DHA Mobile App page to see what other services are available. The DHA is expanding its focus on integrating technology to make lives easier through these initiatives, services, and resources.

By providing a medically prepared force and enhancing the health of everyone under its care, the MHS supports the National Defense Strategy. More than just combat medicine, the MHS is an intricate system that connects health care delivery, medical education, public health, private sector partnerships, and cutting-edge medical research and development, among others.


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