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Supporting Caregivers with Tech

As tech increasingly underpins and drives innovation across all areas of life, it can also provide vital assistance for caregivers. Estimates indicate there are over 210,000 caregivers in Singapore. The Survey On Informal Caregiving by the Ministry of Social and Family Development found that, on average, caregivers spend 38 hours per week caring for or ensuring care for care recipients.

The report acknowledges that the negative impact of caregiving on the health and work of the caregivers has been well-documented.

Knowing that someone’s care is your responsibility is tough in and of itself. But catering to and dealing with emergencies and unplanned-for situations adds to the weight.  The role can often become – or feel – like a full-time job and be overwhelming.

Caregivers for those with mental health issues are a prime example. Singapore’s first national survey on caregivers by the Singapore Management University was eye-opening

Caregivers of persons with mental health issues including dementia: 75% (or 3 in 4) expressed a need for temporary separation from the person they care for. More than 72% also said caring for a person with mental health issues makes them tired and exhausted.

Here are five ways that tech is relieving burnout among those caring for someone else.

Dementia Friends app

The Dementia Friends app connects caregivers of people with dementia. Their events allow caregivers to share resources, provide support and just lend a listening ear.

The app can be used to help in locating someone with dementia who is missing. The app’s 12,000 users can see the open cases and input possible recent sightings. “Safe-return” points are available where members of the public can take lost people with dementia.


The site offers a plethora of resources where caregivers can find information on costs, reports and findings, grants, support groups, as well as also resources on caregiver training and self-care.

A host of e-services allows caregivers to retrieve health records to ease administrative procedures. Medication refills for repeat prescriptions can be done by logging in through Singpass and having the medicine delivered.


One silver lining of the pandemic is discovering digital ways to carry on with our day-to-day lives. Telehealth, or telemedicine, is one such area that has grown exponentially in this new normal. Patients can get medical help through video calls, where the healthcare professional can assess the condition of the patient and prescribe the necessary medicine and treatment.

Mindline is a site that provides tools and tips to manage health and well-being with an “I need caregiving support” option that leads to various resources such as mindfulness exercises.

Its AI chatbot performs a variety of functions including offering a listening ear should for people who have no one to talk to. It can help organise tasks for the day and generate an efficient plan.

Rehabilitation robots

Hospitals in Singapore have been using rehabilitative robots to aid patients in their recovery and regain motor functions.

H-Man (a first-of-its-kind portal artificial intelligence robot) helps stroke patients go through therapy for their upper limbs. It has training exercises in the form of video games to engage the user in improving their arm and hand strength and dexterity. It can also evaluate patients’ performance and send feedback to therapists wirelessly.

Patients using the Lokomat are strapped into a specially designed treadmill that can support varying amounts of their body weight. This enables patients to intensify their walking practice, going up to 1,000 steps within 30 minutes instead of 100 steps in a conventional therapy session.

Ekso, a wearable exoskeleton, uses programmable electric motors to assist legs to walk with a normal gait. Patients on Ekso can walk longer distances with the help of just one therapist instead of several.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.