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Indonesia to Digitise Transportation Sector

The Ministry of Administrative Reform and Bureaucratic Reform (PANRB) has planned a transportation sector digitalisation project. Rini Widyanti, Secretary to the Ministry of Administrative Reform and Bureaucratic Reform (PANRB), described that the ministry would collaborate with the Ministry of Transportation to digitise transportation services by utilising population data from the Ministry of Home Affairs Directorate General of Population and Civil Registry.

“Digitalisation of transportation services handled by the Ministry of Transportation will take advantage of the current digital technology at the Ministry of Home Affairs, particularly the use of digital identity documents as the premise for services,” Rini explained at the Discussion on the Acceleration of Service Digitalisation in Jakarta.

Diah Natalisa, Deputy for Public Services at the Ministry of Administrative and Bureaucratic Reform, noted that digitising this service made it easier for public transit passengers to authenticate data at airports, ports, and stations. Identity cards are a verification step used to prove service users are legitimate and proper to ensure the security of user data in transportation services.

Integration is required from the regulatory side, particularly the Ministry of Transportation, as well as the carriers or implementers of single-mode land, air, and sea, as well as the cross-modal side, to guarantee that digitisation in the transportation sector is appropriately executed.

“Digitalisation of transportation services can be a driving force in improving the quality of public services,” Diah remarked.

The expansion of service digitisation will be considered by a small team comprised of the Ministries of Transportation, Administrative and Bureaucratic Reform, and Home Affairs. The Ministry of Transportation, it was claimed, would establish a pilot project strategy and the business procedures for its execution. Meanwhile, the Ministry of State Administrative and Bureaucratic Reform would design a service architecture that would be merged with digital population data.

Aside from it, the Ministry of Home Affairs Directorate General of Population and Civil Registration (Dukcapil) would offer population statistics through national electronic digital IDs (KTP) and prepare the use of these electronic KTPs for transportation services. Rini also stated that the small team would engage representatives from other data-related institutions, including the National Cyber and Crypto Agency, the Ministry of Communication and Informatics, and the Ministry of National Development Planning (Bappenas).

On this occasion, Novie Riyanto, Secretary General of the Ministry of Transportation, declared that the transportation sector appreciates the initiative to digitise services. This digitalisation will help the community by improving the quality of transportation services.

“This will be extremely beneficial to the transportation sector. As a regulator, the Ministry of Transportation will be able to create more detailed regulations and be on target, as well as deliver extremely high accuracy in improving overall community services,” stated Novie.

According to Novie, Logistics and Multimodal Expert Staff of the Ministry of Transportation, Robby Kurniawan indicated that digitising transportation services would benefit the community by allowing for integration. Digitalisation will connect transportation services, including pricing integration, multimodal, and scheduling, to create a great transportation industry.

India has also begun the digitalisation process. For example, the Bengaluru traffic police department is implementing an Intelligent Traffic Management System (ITMS). Artificial intelligence (AI)-enabled cameras will detect traffic offences and send fines to offenders’ phones through text messages.

The ITMS employs AI and machine learning (ML) technologies to detect traffic offences automatically. The cameras will oversee speed limit infractions, red light and stop lane breaches, and violations such as helmet-less travel, driving without a seatbelt, triple-riding, and cell phone use while driving. At 50 intersections, the system comprises an AI-enabled solution with 250 automatic number plate reading cameras and 80 red light infringement identification cameras.

These cameras, which are operational 24 hours a day, are predicted to save a significant amount of staff, which can then be redeployed for traffic management and regulation. When a violation occurs, the government’s AI site issues a report. The acquired data will then be stored on a server operated by the traffic police. The police department intends to track unregistered vehicles and vehicle theft in the future.


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