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Vietnam Driving E-commerce Growth in ASEAN

The significant expansion of e-commerce in recent times has opened opportunities for businesses to easily enter the export market and engage in cross-border e-commerce within the Association of Southeast Asian Nations (ASEAN).

The Ministry of Industry and Trade (MoIT) through the Vietnam E-commerce and Digital Economy Agency organised a workshop as part of the ASEAN Online Sale 2023. It aimed to enhance e-commerce within the region and expedite the implementation of ASEAN Free Trade Agreements.

To enter the e-commerce market, enterprises need to revamp or strengthen their supply chains, enhance the digitalisation of their processes, and develop a comprehensive understanding of customs regulations when exporting their products worldwide. Small and medium-sized enterprises (SMEs) should not be concerned about investing in advanced technologies, as they can leverage the benefits of free services offered by supporting units.

Vietnam has recognised the significant potential of cross-border e-commerce, in line with the government’s policies for digital economy development. This approach serves as an effective supplementary channel for traditional international trade, leveraging technological advantages to expand the reach of Vietnamese products to a wider global customer base.

According to 2022 reports, which specifically examined Indonesia, Malaysia, Singapore, the Philippines, Thailand, and Vietnam, 20 million people used online platforms for the first time in 2022, raising the total number of internet users in the region to 460 million.

In the next five years, ASEAN is projected to attain a dual annual growth rate of 11.43%, matching the growth rates seen in developed countries like the US, China, and Canada. By the end of 2023, revenue from e-commerce is expected to reach US$ 113.9 billion. The figure is expected to reach US$ 175 billion by 2027.

Recently, the Centre of Information and Digital Technology of the Vietnam E-commerce and Digital Economy Agency announced plans to unveil a system to ensure transactions in e-commerce from now until the end of the year. The aim is to assist the parties to the transaction using protected online payments.

In April, OpenGov Asia reported that despite the challenges posed by global and domestic economic conditions affecting trade, e-commerce is projected to remain the most rapidly expanding and stable economic sector in Vietnam throughout this year. Building upon the progress achieved in two previous waves of growth, the e-commerce industry in Vietnam is anticipated to grow at a rate exceeding 25% and reach a scale surpassing US$ 20 billion.

In 2022, it is estimated that the scale of online retail sales of goods transactions accounted for approximately 8.5% of the total retail sales of consumer goods and services, which amounted to VND 5,680 trillion (US$ 240.5 billion). For the retailing of goods alone, the amount of online retail sales of goods against the total retail sales of goods was about 7.2% last year, higher than the corresponding rate of 6.7% in 2021.

As per the data from the General Statistics Office, the gross domestic product (GDP) of the nation grew by 3.3% in the three months of this year compared to the same period last year. The total retail sales of consumer goods and services were estimated to be around VND 1,505.3 trillion (US$ 64 billion), marking an increase of 13.9% compared to the same period last year. When excluding the price factor, the growth was still notable at 10.3%.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.