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Enhancing Trust in Singapore’s Financial Sector

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Ravi Menon, Managing Director of the Monetary Authority of Singapore (MAS) underscored the word “Trust” as a vital resource for the market economy, influencing economic outcomes at macro and micro levels; and emphasising that it leads to higher incomes, increased investment, and economic growth.

“The financial services sector relies heavily on trust, and its absence can lead to the downfall of institutions like banks,” said Managing Director Ravi.

He mentioned that trust is crucial for payment systems, digital banking, and e-commerce. In the absence of trust in capital markets, investment declines, raising the cost of capital for businesses. Ravi further explained that good corporate governance is essential for building trust and can be achieved by doing well, doing right, and doing good.

  • Doing well involves introspection and diversity in corporate boards, ensuring performance assessments are meaningful, and bringing expertise in emerging areas.
  • Doing right involves going beyond legal boundaries, emphasising company culture and values, and promoting ethical behaviour.
  • Doing good involves transparency in profit-making activities, sustainability practices, and addressing environmental and social impact through credible sustainability disclosures, transition planning, and leading by example.

Addressing sustainability challenges includes adopting global standards, improving data availability and accuracy through technology, and leveraging solutions to meet sustainability reporting requirements. Companies can utilise tools like ESGenome and participate in capacity-building programmes for sustainability reporting.

In addition, MAS is using artificial intelligence (AI), machine learning (ML), and advanced data analytics to detect fraud and suspicious activities in the financial sector. Nevertheless, recent instances of money laundering have highlighted the necessity for improved comprehensive monitoring.

MAS intends to apply AI to improve its COSMIC platform, which allows financial institutions to communicate information on suspicious customers or transactions. As a result, AI will bring additional insights for a more thorough risk assessment, emphasising the significance of a balanced approach to managing the benefits and dangers of AI in the financial sector.

Further, OpenGov Asia earlier reported that the Financial Sector Technology and Innovation Scheme (FSTI 3.0), which has been updated, will receive up to S$150 million over three years from the MAS. FSTI 3.0 doubles down on MAS’ commitment to foster a thriving technological ecosystem for the financial sector while supporting initiatives that leverage cutting-edge technologies or have a regional nexus to boost and accelerate innovation.

The Centre of Excellence track (formerly Innovation Labs) now offers grant financing for corporate venture capital (CVC) firms, covering up to 50% of their eligible costs, with a maximum of S$2 million per project. This investment aims to assist CVCs in mentoring and scaling startups. The Innovation Acceleration Track focuses on collaborating with the market to support cutting-edge FinTech solutions, particularly those resulting from Web 3.0 technology. Grant funding is available to support the commercialisation and testing phases.

Likewise, the Environmental, Social, and Governance (ESG) FinTech track aims to accelerate the adoption of ESG fintech solutions by supporting the development and deployment of projects that address the financial sector’s ESG data, reporting, and analytics needs, with funding support of up to 50% of qualifying expenses, capped at S$500,000 per project.

FSTI 3.0 will continue to assist the adoption and development of new capabilities in crucial fields including regulation technology (RegTech) and AI and data analytics (AIDA). MAS will concentrate on encouraging AIDA implementation in smaller financial institutions and assisting institutions that are less digitally advanced in their search for RegTech solutions.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.