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Singapore’s Inaugural Digital Society Report

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The Infocomm Media Development Authority (IMDA) of Singapore has recognised the importance of comprehensively assessing the state of the digital society within the nation. In a bid to monitor progress and chart the course for a more inclusive digital society, IMDA has launched the inaugural Singapore Digital Society Report.

Image credit: Adapted from the Singapore Digital Society report

This milestone publication delves into the multifaceted dimensions of digitalisation, aiming to understand, measure, and track its impact on the people of Singapore. The report explores digital access, essential digital skills, and attitudes and perceptions toward digital technologies as key pillars of its assessment.

One of the standout achievements highlighted in the report is Singapore’s commendable progress in ensuring digital access. In an age where connectivity is almost synonymous with life itself, Singapore boasts an impressive 99% of resident households having access to the Internet. This level of connectivity signifies a strong foundation upon which the nation can further build its digital society. However, the report also underscores the importance of not leaving anyone behind.

Initiatives such as DigitalAccess@Home, which provides subsidised digital access to lower-income households, are pivotal in ensuring that all segments of society benefit from the digital transformation. Supporting students’ home-based learning and aiding lower-income seniors through programmes like Mobile Access for Seniors reflect Singapore’s commitment to digital inclusion.

Essential digital skills are the building blocks of a thriving digital society, and the report reveals positive trends in this aspect. The adoption of digital skills across the population is on the rise, with seniors making significant strides.

This demonstrates the efficacy of programmes like the Seniors Go Digital initiative and the SG Digital Office’s Digital Ambassadors. As digitalisation continues to shape various facets of life, these programmes play a vital role in ensuring that all Singaporeans have the necessary skills for daily living.

The report delves into attitudes and perceptions toward digital technologies, shedding light on the complex relationship that individuals have with the digital realm. More than 8 in 10 Singaporeans concur that digital technologies have made their lives easier, showcasing the positive impact of digitisation. Moreover, nearly 2 in 3 Singaporeans express a willingness to explore new digital technologies, highlighting a culture of curiosity and adaptability.

The report also underscores the wariness of Singaporeans regarding the risks associated with digitalisation. Concerns about misinformation and online scams loom large, with only about half of Singaporeans expressing a willingness to accept these risks. This cautious approach is understandable, as the digital landscape can indeed be treacherous.

In response to the findings of the Singapore Digital Society Report, there is a call for a “whole-of-nation” approach. This approach aims to build skills, boost confidence, and instil excitement about the benefits of digital technology.

It recognises the need to equip parents with the tools and knowledge to support their children in navigating the online world safely and responsibly. It also underscores the importance of building trust and confidence in the safety and security of digital platforms.

At the forefront of Singapore’s digital transformation is the Digital for Life (DfL) Festival 2023, a community-unifying platform promoting lifelong digital learning. Since its 2021 launch, DfL’s collaborative efforts with 140+ partners have benefited over 270,000 people.

The inaugural Singapore Digital Society Report underscores Singapore’s dedication to an inclusive, secure, and forward-looking digital society, emphasising areas for growth and urging collective action for an all-inclusive digital journey.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.